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HP Officejet J4500/J4660/J4680
All-in-One series
User Guide
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HP Officejet J4500/J4660/J4680 All-in-One series User Guide
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9. There are no user-serviceable parts Copyright information inside. Refer servicing to qualified © 2008 Copyright Hewlett-Packard service personnel. Development Company, L.P. Accessibility Hewlett-Packard Company The device provides a number of notices features that make it accessible for The information contained in this people with disabilities. document is subject to change without Visual notice. The device software is accessible for All rights reserved. Reproduction, users with visual impai
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Contents 1 Get started Find other resources for the product .........................................................................................8 Understand the device parts .....................................................................................................9 Front view .........................................................................................................................10 Printing supplies area ............................................................
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4 Scan Scan an original ......................................................................................................................35 Scan an original (direct connection) ..................................................................................35 Scan from a TWAIN-compliant or a WIA-compliant program ..................................................36 Scan from a TWAIN-compliant program ...........................................................................36 Scan from a
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Contents Change fax settings ................................................................................................................55 Configure the fax header ..................................................................................................55 Set the answer mode (Auto answer) .................................................................................56 Set the number of rings before answering .......................................................................
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Configure the device (Windows) .............................................................................................93 Install the software before connecting the device (recommended) ...................................93 Connect the device before installing the software ............................................................. 94 Share the device on a locally shared network ..................................................................94 Configure the device (Mac OS) ............
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Contents Poor print quality and unexpected printouts ..........................................................................123 Common poor quality printout problems .........................................................................124 Meaningless characters print ..........................................................................................124 Ink is smearing ................................................................................................................ 12
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Obtain HP telephone support ...............................................................................................158 Before you call ................................................................................................................158 Support process .............................................................................................................. 159 HP support by phone ..........................................................................................
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Contents Declaration of conformity ......................................................................................................179 J4500 ..............................................................................................................................180 J4660 ..............................................................................................................................181 J4680 .................................................................................
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1 Get started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Understand the device parts NOTE: If you are using the device with a computer running Windows 2000, Windows XP Starter Edition, or Windows XP x64, some features might not be available. For more information, see Operating system compatibility. Find other resources for the product You can obtain product information and further troubleshooting resources that are n
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(continued) Resource Description Location Serial number ◦ Firmware version ◦ number Number of pages printed • from the trays and accessories Ink levels • Ink cartridge health status • HP Web sites Provide the latest printer www.hp.com/support software, and product and www.hp.com support information. HP telephone support Lists information to contact For more information, see HP. During the warranty Obtain HP telephone support. period, this support is often free of charge. HP photo and imaging Pro
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Chapter 1 Front view 1 Device control panel 2 Main tray 3 Front access door 4 Scanner glass 5 Automatic document feeder Printing supplies area 1 Front access door 2 Ink cartridges 10 Get started
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Back view 1 Rear universal serial bus (USB) port 2 Power input 3 1-LINE (fax) 4 2-EXT (phone) Device control panel buttons and lights The following diagram and related table provide a quick reference to the device control panel features. Label Name and Description 1 Keypad: Enters values. 2 Attention light: Indicates an error condition. 3 Back button: Reverts back to its previous setting or upper level menu. 4 Left arrow button: Navigates forward through settings in the menus. 5 OK button: Selec
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Chapter 1 (continued) Label Name and Description 7 Setup: Presents the Setup menu for generating reports and other maintenance settings, and for accessing the Help menu. The topic that you select from the Help menu opens a help window on your computer screen. 8 Start: Initiates a copy, fax, or scan job. Pressing Start processes the job according to the function selected. NOTE: To make a copy, the HP All-in-One must be connected to a computer, the computer must be turned on and you must be logged
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Device control panel buttons and lights Figure 1-1 Model J4660 device control panel Figure 1-2 Model J4680 device control panel Label Name and Description 1 Keypad: Enters values. 2 Attention light: Indicates an error condition. 3 Back button: Reverts back to its previous setting or upper level menu. 4 Left arrow button: Navigates forward through settings in the menus. 5 OK button: Selects the current menu or setting. 6 Right arrow button: Navigates in reverse through settings in the menus. 7 Se
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Chapter 1 (continued) Label Name and Description NOTE: To make a copy, the HP All-in-One must be connected to a computer, the computer must be turned on and you must be logged on, and the software must be installed and running. Also, the HP Digital Imaging Monitor in the Windows Taskbar must be installed and turned on at all times. On a Macintosh computer, once the software is installed, it is always available when you turn on the computer. 9 Cancel: Stops a job, exits a menu, or exits settings.
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(continued) Description Recommended Supported software Setup instructions number of connected features computers for best performance 802.11 wireless (HP Up to five computers All features are Follow the instructions Officejet J4680 only) connected to the device supported, including in Set up the device for using a hub or router. Webscan. wireless communication (HP Officejet J4680 only). Understand the device parts 15
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2 Use the device This section contains the following topics: • Use device control panel menus • Device control-panel message types • Change device settings • Use the HP Solution Center (Windows) • Use the HP photo and imaging software • Load originals • Select print media • Load media • Print on special and custom-sized media • Print borderless • Set up speed-dial entries Use device control panel menus The following sections provide a quick reference to top-level menus that appear on the control