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®
Epson Stylus NX420 Series
Quick Guide
Wireless Network Setup
Basic Copying, Printing, and Scanning
Maintenance
Solving Problems
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Contents Wireless Network Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installing for the First Time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Setting up Additional Computers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Loading Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Using Special Papers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 C
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Solving Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Checking for Software Updates . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Problems and Solutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Where to Get Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
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Wireless Network Setup This section provides detailed instructions for setting up your printer on a wireless network. Note: If you’re having trouble setting up your wireless printer, see “Network Problems” on page 44. ■ If this is the first time that you’re installing the printer, follow the steps in “Installing for the First Time” below. ■ If your printer is already on your wireless network and you need to set up additional computers to print to the printer, see “Setting up Additional Co
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3. When you see this screen, click Install. 4. When you see this screen, select Wireless and click Next. Installing for the First Time 5
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5. When you see this screen, select Set up this printer for the first time, then click Next. 6. For Mac OS X 10.6: Skip to “Setting Up With the Printer Buttons” on page 10. You can’t set up your printer using a temporary USB connection. 7. When you see this screen, select a wireless network setup method, then click Next. Note: If you need help selecting a wireless network setup method, click Which option should I select for more information on the setup methods. 6 Wireless Network Setup
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8. Do one of the following: ■ If you selected Temporarily connect USB cable, continue with “Setting Up With a Temporary USB Cable” below. ■ If you selected Select settings using printer buttons, continue with “Setting Up With the Printer Buttons” on page 10. Setting Up With a Temporary USB Cable 1. Wait while the software is installed. 2. When you see this screen, connect the printer to your computer with a USB cable. 3. Follow any on-screen instructions to continue installing the software.
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4. When you see the Firewall Warning screen, click Next. Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue. Do not select Ask Me Later, Keep Blocking, or Block. 5. If you see a screen like the following, select your network name (SSID) from the list, then click Next. Note: If your network name isn’t in the list, select Enter Manually. If your network name contains uppercase or lowercase letters, enter them correctly. 8 Wireless Network Setup
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6. If you see a screen like the following, enter your security key or passphrase, then click Next. Note: If your security key contains uppercase or lowercase letters, enter them correctly. 7. Wait while EpsonNet Setup configures your printer for the network. 8. Follow the instructions on the screen to remove the USB cable from the printer and your computer. 9. When you see the Installation Complete screen, print a test page, then click Finish. Installing for the First Time 9
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10. Follow the on-screen instructions to install the rest of your software. When installation is complete, remove the CD. To set up additional computers to print to the NX420 Series, see “Setting up Additional Computers” on page 14. Setting Up With the Printer Buttons 1. Follow the instructions on the screen to start the printer’s wireless Setup Wizard. 2. When you see this screen, use the printer’s buttons to select the name of your wireless network, then press x Start. If your network name
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3. When you see this screen, do one of the following: ■ If your wireless network has security enabled, use the printer’s buttons to enter your network password. If your password has uppercase or lowercase letters, be sure to enter it correctly. ■ If your wireless network doesn’t have security enabled, click Next and continue with step 4. Note: If you’re having trouble entering your network password, click Watch video overview to watch a short video tutorial on how to enter your network pass
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7. When you see the Firewall Warning screen, click Next. Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue. Do not select Ask Me Later, Keep Blocking, or Block. 8. Wait while EpsonNet Setup configures your printer for the network. 9. When you see the Installation Complete screen, print a test page, then click Finish. 12 Wireless Network Setup
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10. Follow the instructions on the screen to install the rest of your software. When installation is complete, remove the CD. To set up additional computers to print to the printer, see “Setting up Additional Computers” on page 14. Entering Your SSID Manually If your network doesn’t broadcast it’s name (SSID), follow the steps in this section to enter it manually. 1. From the Select SSID screen on the printer’s control panel, press l or r to select Other SSIDs, then press x Start. 2. Use the
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3. When you’re done entering your network name, press x Start. 4. Continue with step 3 on page 11 to enter your network password. Setting up Additional Computers 1. Insert the printer software CD. 2. Windows 7 and Windows Vista: If you see the AutoPlay window, click Run Setup.exe. When you see the User Account Control screen, click Yes or Continue. Windows XP: When you see the Software Installation screen, continue with step 3. Mac OS X: Double-click the Epson icon. 3. When you see this scre
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4. When you see this screen, select Wireless and click Next. 5. When you see this screen, select This printer is already on my wireless network, then click Next. 6. Wait while the software is installed. 7. For Mac OS X 10.6: Skip to step 12. Setting up Additional Computers 15
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8. When you see the Firewall Warning screen, click Next. Note: If you see a firewall alert message, click Unblock or Allow to let EpsonNet Setup continue. Do not select Ask Me Later, Keep Blocking, or Block. 9. If you see a screen like this one, select the printer you would like to set up, then click Next. 10. Wait while EpsonNet Setup configures your printer for the network. 16 Wireless Network Setup
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11. When you see the Installation Complete screen, print a test page, then click Finish. 12. Follow the instructions on the screen to install the rest of your software. When installation is complete, remove the CD. Setting up Additional Computers 17
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Loading Paper You can print documents and photos on a variety of paper types and sizes. For details, see page 20. 1. Open the paper support and pull up the extensions. 2. Open the output tray, pull out the extensions, and raise the paper stopper. Note: If you’re using legal-size paper, don’t raise the paper stopper. 3. Squeeze the edge guide as you slide it all the way to the left. 18 Loading Paper
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4. Load paper against the right edge and behind the tab with the glossy or printable side face up. (Load letterhead or pre-printed paper top edge first.) Always load paper short edge first, don’t load it sideways. You can load up to 120 sheets of letter- or A4-size plain paper, 80 sheets of matte, or 20 sheets of photo paper. Load other papers one sheet at a time. See your online User’s Guide for more information. Note: Don’t load paper with holes punched in it. The type of paper you choose
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Using Special Papers Epson offers a wide array of high quality papers, making it easy to maximize the impact of your photos, presentations, and creative projects. SM You can purchase genuine Epson ink and paper at Epson Supplies Central at www.epson.com/ink3 (U.S. sales) or www.epson.ca (Canadian sales). You can also purchase supplies from an Epson authorized reseller. To find the nearest one, call 800-GO-EPSON (800-463-7766). Part Sheet Paper type Size number count Epson Ultra Premium Pho