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USER’S GUIDE
MFC-820CW
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If you need to call Customer Service Please complete the following information for future reference: Model Number: MFC-820CW 1 Serial Number: Date of Purchase: Place of Purchase: 1 The serial number is on the back of the unit. Retain this User's Guide with your sales receipt as a permanent r
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Brother numbers IMPORTANT For technical help, you must call the country where you bought the machine. Calls must be made from within that country. Register your product By registering your product with Brother International Corporation, you will be recorded as the original owner of the product. Your registration with Brother: may serve as confirmation of the purchase date of your product should you lose your receipt; may support an insurance claim by you in the event of product loss covere
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For Customer Service In USA: 1-800-284-4329 (voice) 1-901-379-1215 (fax) 1-800-284-3238 (TTY service for the hearing-impaired) In Canada: 1-877-BROTHER (voice) (514) 685-4898 (fax) Service Center Locator (USA only) For the location of a Brother authorized service center, call 1-800-284-4357. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER. Brother fax back system (USA only) Brother has installed an easy-to-use fax back system, s
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Ordering accessories and supplies For best quality results use only genuine Brother accessories, which are available at most Brother retailers. If you cannot find the accessory you need and you have a Visa, MasterCard, Discover, or American Express credit card, you can order accessories directly from Brother. (In the USA, you can visit us online for a complete selection of the Brother accessories and supplies that are available for purchase.) In USA: 1-888-879-3232 (voice) 1-800-947-1445 (
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Notice - Disclaimer of Warranties (USA and Canada) BROTHER'S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS, EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER'S LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, REGARDING THE SOFTWARE. BROTHER'S LICENSOR(S) DOES NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE IN TERMS OF ITS CORRECT
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® Brother One Year Limited Warranty and Replacement Service (USA only) Who is covered: 3 Damage caused by another device or software used with this Product (including This limited warranty (“warranty”) is given but not limited to damage resulting from only to the original end-use/retail purchaser ® (referred to in this warranty as “Original use of non Brother -brand parts and Purchaser”) of the accompanying product, Consumable and Accessory Items); consumables and accessories (collectively 4 Co
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® Brother One Year Limited Warranty and Replacement Service (USA only) a refurbished or remanufactured replacement of the proof of purchase (bill of sale). The Machine and/or accompanying Consumable replacement Machine you receive (even if and Accessory Items and use refurbished refurbished or remanufactured) will be parts provided such replacement products covered by the balance of the limited warranty conform to the manufacturer's specifications period remaining on the original Product, plus
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BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only) Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts, Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service Centers, will repair this MFC/Facsimile machine free of charge if defective in material or workmanship. This Limited Warranty does not include cleaning, consumables (including, without limitation, print cartridges, print head, toner and drum
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Table of Contents Section I General 1 General Information Using this guide .....................................................................................................2 Finding information ..........................................................................................2 Symbols used in this guide..............................................................................2 How to access the complete User’s Guide ............................................................3 To
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Automatic Daylight Savings Time........................................................................23 LCD display .........................................................................................................23 Setting the LCD Contrast...............................................................................23 Setting the backlight brightness.....................................................................24 Setting the Dim Timer for the backlight ........................
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6 Phone Services and External devices Voice operations .................................................................................................38 Tone or pulse.................................................................................................38 Operation from extension telephones............................................................38 Fax/Tel mode when the power key is on .......................................................38 Fax/Tel mode when the power key is off
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Setting a Remote Access Code.....................................................................60 Using your Remote Access Code..................................................................60 Remote Fax commands ................................................................................61 Retrieving fax messages ...............................................................................62 Changing your Fax Forwarding number........................................................62
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Section IV PhotoCapture Center™ 12 Walk-Up PhotoCapture Center™ Introduction..........................................................................................................76 PhotoCapture Center™ needs ......................................................................76 Getting started .....................................................................................................77 Entering PhotoCapture mode ...................................................................
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Section VI Appendixes A Safety and Legal Safety precautions...............................................................................................90 To use the machine safely.............................................................................90 Choosing a location .............................................................................................93 Important information...........................................................................................94 Importa
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D Specifications Product description............................................................................................134 General........................................................................................................134 Print media ..................................................................................................136 Copy ............................................................................................................137 PhotoCapture Center™ .
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Section I General I General Information 2 Loading documents and paper 11 General setup 20
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General Information 1 1 Cautions specify procedures you Using this guide 1 must follow or avoid to prevent possible damage to the machine or Thank you for buying a Brother machine! other objects. Your machine is simple to use, with LCD screen instructions to guide you through Notes tell you how you should programming it. You can make the most of respond to a situation that may arise your machine by reading through this guide. or give tips about how the operation works with other fe
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General Information How to access the Note If this window does not appear, use complete User’s Guide 1 1 ® Windows Explorer to run the setup.exe program from the root directory of the This User’s Guide does not contain all the Brother CD-ROM. information about the machine such as how to use the advanced features of the Fax, Printer, Scanner, PC Fax and Network. When d Click Documentation. you are ready to learn detailed information e Click the documentation you want to about these op
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Chapter 1 ® ® To view Documentation Presto! PageManager User’s Guide ® (For Macintosh ) 1 Instructions for scanning directly from ® ® Presto! PageManager ® a Turn on your Macintosh . Insert the ® Brother CD-ROM labeled Macintosh How to find Network setup into your CD-ROM drive. The following instructions 1 window will appear. Your machine can be connected to a wireless or wired network. You can find basic setup instructions in the Quick Setup Guide. For more information, or if your ac
