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DSU II Digital Expandable Systems
Non-LCD Speakerphone
Station User’s Guide
This publication supports both
Impact and Impact SCS LCD Speakerphones
GCA70–248.10 07/00
Printed in U.S.A.
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This User’s Guide is for the following system : DSU II Digital Expandable Systems This user’s guide applies to the following telephone models: Impact 8124S-** Rev. A and later. • Impact 8112S-** Rev. A and later. Impact 8112N-** Rev. A and later. Impact SCS 8212S-** Rev. A and later. Impact SCS 8212N-** Rev. A and later. Contact your Comdial dealer for updates of this as well as other Comdial publications.
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GCA70-248 Contents About This Book This user’s guide serves as both an introduction for new speakerphone users and a reference for experienced users. Introduction The first chapter of the manual describes the initial setup and adjustments necessary to begin using your speakerphone. 1 Getting Started The following chapters describe the basic and advanced features of the DSU II Digital Expandable Systems. 2 Answering Calls 3 Making Calls 4 Advanced Call Handling 5 Nonverbal Messaging 6 Programming
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Contents GCA70-248 NOTE: Throughout this book, all references to fixed buttons (keypad, DSS/BLF, SPEAKER, HOLD, etc...) are printed in upper case, italic type; for example, “PRESS INTERCOM .” All references to interactive buttons (which are used to make selections on the speakerphone display) are printed in upper case, bold italic type; for example, “SELECT .” OPTIONS Also, to eliminate confusion, the text of this guide instructs users to “PRESS” fixed buttons of the telephone and “SELECT” inter
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GCA70-248 Contents Contents 1 Getting Started ..................1 Setting Up Your Station ..............1 Understanding the Basic Functions ........6 Your Station’s Buttons ...............8 Your Station’s Display Lights...........10 Supported Telephone Models...........12 2 Answering Calls .................13 Answering Outside Calls .............13 Answering Intercom Calls ............14 Night Transferred Calls - Line Access From Any Station.................14 Do Not Disturb Condition...........
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Contents GCA70-248 4 Advanced Call Handling ............31 Waiting for a Line (Queuing)...........31 Call Transferring .................32 Conferencing ...................34 Call Forwarding..................36 Call Parking....................38 Account Codes ..................40 5 Nonverbal Messaging..............41 Station-To-Station Message Delivery.......41 LCD Message Delivery..............42 Assist Button Message Delivery .........43 Message Waiting Light and Messaging......44 6 Programming
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GCA70-248 Contents B Glossary .....................69 C Speakerphone Characteristics .........77 Index .......................79 Non-LCD Speakerphone Station User’s Guide v
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Contents GCA70-248 Notes vi Non-LCD Speakerphone Station User’s Guide
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GCA70-248 Getting Started Getting Started 1 Welcome Congratulations and thank you for using a Comdial telephone! Your digital station is supported by a communication system with hundreds of built-in, standard features. This manual serves as a helpful guide for using these various functions. The sections in this introductory chapter help you initially set up your station and become familiar with the controls and indicators. The remaining sections are titled as follows: Setting Up Your Station
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Getting Started GCA70-248 Positioning Your Station You should adjust the position of the station on your desk or table to suit your indi- vidual needs and, if applicable, maximize the performance of the sound activated features. When using a speakerphone, the microphone and loudspeaker are farther from you than when you use a handset. Some positioning tips for speakerphones to consider include: For the microphone to best detect your voice, speak within three feet of it and face the station.
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GCA70-248 Getting Started Setting a Personal Ringing Tone You can choose one of eight different ring tones for your telephone. Often, when several telephones are located close together, each user chooses a different personal ring tone. To select one of the ring tones, proceed as follows: PRESS INTERCOM. 1. 2. DIAL. 3. DIAL number ( to ) to select ring tone. 4. The next time your telephone rings, you will hear the new ring tone. Setting Volume Levels The volume control on your telephone is
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Getting Started GCA70-248 To set the speaker and handset loudness levels, 1. PRESS INTERCOM button. 2. PRESS the VOLUME UP OR VOLUME DOWN button once for each change in speaker volume that you desire. 3. LIFT handset. 4. PRESS the VOLUME UP OR VOLUME DOWN button once for each change in handset volume that you desire. Impact 8124 Volume Control NOTE: When a call ends, the system resets the speaker and handset volume of all future calls to the programmed (default) setting. For instructions in se
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GCA70-248 Getting Started To dial an outside number manually, 1. PRESS INTERCOM. 2. DIAL OR other line button to select line (See Line Groups in the system specific Advanced Features chapters for more infor- mation on selecting an outside line). 3. LISTEN for dial tone. 4. DIAL number. 5. LIFT handset if privacy is desired. To dial an intercom number manually, 1. PRESS INTERCOM. 2. DIAL extension number (called telephone will ring or tone will be heard). 3. SPEAK toward telephone OR LIFT ha
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Getting Started GCA70-248 Understanding the Basic Functions Your station provides many versatile features for your use. These features are explained in terms of what they allow you to do. Message-Waiting Light Indicates that a message awaits pick up. Microphone Opening (not available on 8112N and 8212N) Allows hands-free operation of station (speak clearly toward microphone opening). Speaker (not available on 8112N and 8212N) Sounds distant party’s voice. Sounds ringing and call-in-progr
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GCA70-248 Getting Started INL001 Handset Speaker Line Buttons, Dialpad R DSS/BLF Buttons, Programmable Buttons Transfer/ QZ ABC DEF 1 2 3 GHI JKL MNO Conference 4 5 6 Volume Down 79 PRS 8 TUV W XY Button Volume Up OPER 0 # Message TRNS/CNF Mute Button Waiting HOLD INTERCOM SHIFT MUTE TAP SPEAKER Light Shift Button Intercom Microphone Speaker Hold Button TAP Button Button Opening Button Connectors On Bottom Of Telephone Handset Line Cord ! Impact 8124S-** Speakerphone Line Buttons, Handset DSS Bu
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Getting Started GCA70-248 Your Station’s Buttons Hold Button (HOLD) Places a line or intercom call on hold. Stores pauses in number sequences during programming. If multiple held calls feature is available, scans or scrolls through calls placed on hold (when hold light is flashing). Intercom Button (INTERCOM) Selects an intercom line. Allows you to initiate many of the telephone’s features. Mute Button (MUTE) Keeps the person on the line from hearing your conversation. Direct Station
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GCA70-248 Getting Started Tap Button (TAP) Recalls dial tone or generates a hookflash. Retrieves held calls or last call placed on hold. Transfer/Conference Button (TRNS/CONF) Transfers calls. Sets up conference calls. Volume Control (VOLUME UP or VOLUME DOWN) Regulates the volume of the ringer, speaker, handset, headset, background music, and group listening mode. Handset Speaker R Line Buttons, Dialpad DSS/BLF Buttons, Transfer/ Programmable Buttons Conference Volume Down Button 1 QZ
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Getting Started GCA70-248 Your Station’s Display Lights The lights (LEDs) on your LCD speakerphone indicate the status of lines, features, and intercoms. Busy Lamp Field (BLF) lights (next to a Direct Station Select/Busy Lamp Field or DSS/BLF programmable button): Steady red = station is in use. Flashing red = station is receiving a call. Winking/Fluttering red = message-waiting light set for you by station associated with that DSS button. Next to a line button: Steady green = this is yo
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GCA70-248 Getting Started Next to INTERCOM button: Steady green or red = you are using your intercom. Fluttering red = an LCD message is set on your telephone for others to receive when calling. Flashing orange = someone is calling your extension or a call is being transferred to you. Above the HOLD button: (Non-SCS Series models) Flashing/Fluttering red = message waiting. Next to the MESSAGE button (SCS Series Models only): Winking green = message awaits pick up. Above the SPEAKER but
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Getting Started GCA70-248 Supported Telephone Models This user’s guide covers five different telephone models. The overall operation of each of the telephones is very similar. There are, however, several differences that are summarized in the following table. Models Exceptions No speakerphone capability. Therefore, you must lift the handset to perform any telephone functions: making calls, answering calls, programming your Non-speakerphone telephone, etc. Models Cannot receive voice announce
