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Getting Started with the
Cisco IP Phone 7910 Series
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Customer Order Number: DOC-7811443=
Text Part Number: 78-11443-02
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE
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CCIP, CCSP, the Cisco Arrow logo, the Cisco Powered Network mark, the Cisco Systems Verified logo, Cisco Unity, Follow Me Browsing, FormShare, iQ Breakthrough, iQ FastTrack, the iQ Logo, iQ Net Readiness Scorecard, Networking Academy, ScriptShare, SMARTnet, TransPath, and Voice LAN are trademarks of Cisco Systems, Inc.; Changing the Way We Work, Live, Play, and Learn, The Fastest Way to Increase Your Internet Quotient, and iQuick Study are service marks of Cisco Systems, Inc.; and Aironet,
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CONTENTS CHAPTER 1 Introduction 1-1 CHAPTER 2 Installing the Cisco IP Phone 7910 Series 2-1 Safety Notices 2-1 Installing the Phone and Connecting to the Network 2-3 Auto-Registering Your Phone Using TAPS 2-6 CHAPTER 3 Using the Cisco IP Phone 7910 Series 3-1 How to Use the Handset and Speaker 3-2 Using the Handset 3-2 Using the Speaker 3-2 Adjusting the Handset Volume 3-3 Adjusting the Speaker Volume 3-3 Customizing Phone Settings 3-4 Adjusting the Ringer Volume 3-4
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Contents Parking a Call 3-8 Making Conference Calls 3-9 Placing a Conference Call 3-9 Establishing Meet-Me Conference Calls 3-10 Using Call Pickup 3-10 Picking Up Calls in Your Group 3-11 Picking Up Calls Outside of Your Group 3-11 Using Call Forwarding 3-12 Forwarding All Calls 3-12 Forwarding All Calls When Not at Your Phone 3-13 Using Voice Mail 3-14 Configuring Speed Dial Buttons 3-14 INDEX Getting Started with the Cisco IP Phone 7910 Series 78-11443-02 vi
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CH APTER 1 Introduction The Cisco IP Phone 7910 Series telephone is a full-feature telephone that provides voice communication over an IP network. The main features of the phone are illustrated in Figure 1-1 and explained in Table 1-1. Figure 1-1 Cisco IP Phone 7910 Series Features 1 2 3 4 5 6 7 8 9 10 11 12 16 15 14 13 Getting Started with the Cisco IP Phone 7910 Series 78-11443-02 1-1 44007
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Chapter 1 Introduction Table 1-1 Cisco IP Phone 7910 Series Features Figure Callout Feature Description 1 Handset Lift the handset and press the dial pad numbers to place a call, review voice mail messages, answer a call, and so on. 2 LCD screen The IP Phone “desktop” which displays the time, date, your phone number, caller ID, and line or call status. 3 Line button Open a new line to make or receive a call, or end the current call. See the “Making Telephone Calls” section on page 3-
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Chapter 1 Introduction Table 1-1 Cisco IP Phone 7910 Series Features (continued) Figure Callout Feature Description 8, 9, 10, 11, Programmable These buttons are programmable by your system administrator. The 15 buttons options you have depend on what your system administrator configured for your phone. This is a list of the available features, with the button assignments for the default features. If a button does not work according to its label (or does not work at all), ask your a
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Chapter 1 Introduction Table 1-1 Cisco IP Phone 7910 Series Features (continued) Figure Callout Feature Description 14 Volume buttons Increase or decrease the volume for the currently active voice receiver: handset or speaker. The volume keys also control the ringer volume, and the contrast of the LCD, and you can use them to scroll through menus displayed on the LCD. 16 Key pad Press the key pad buttons to dial a phone number. Key pad buttons work exactly like those on your existing
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CH APTER 2 Installing the Cisco IP Phone 7910 Series Before you can successfully install the phone, your system administrator must prepare the network for your phone. If a technician is not installing your phone, verify with the system administrator that the network is ready for the phone, read the safety notices, and install the phone. These sections help you install the Cisco IP Phone 7910 Series telephone: Safety Notices, page 2-1 Installing the Phone and Connecting to the Network
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Chapter 2 Installing the Cisco IP Phone 7910 Series Safety Notices Warning Read the installation instructions before you connect the system to its power source. Warning Ultimate disposal of this product should be handled according to all national laws and regulations. Warning Do not work on the system or connect or disconnect cables during periods of lightning activity. Warning To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to telephone network voltag
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Chapter 2 Installing the Cisco IP Phone 7910 Series Installing the Phone and Connecting to the Network Installing the Phone and Connecting to the Network Before installing the phone, read the safety warnings in the “Safety Notices” section on page 2-1. Refer to Figure 2-1 for an overview about how to connect the Cisco IP Phone 7910 Series telephone to your PC, the network, and a power source. All ports are located at the rear of the phone base unit. Figure 2-1 Cisco IP Phone 7910 Serie
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Chapter 2 Installing the Cisco IP Phone 7910 Series Installing the Phone and Connecting to the Network Step 3 Connect the power plug to the DC48V AC adapter port (optional). The Cisco IP Phone 7910 Series telephone can be powered by several different methods. If you are not sure how your phone is receiving power, ask your system administrator. After the telephone has power connected to it, the phone begins its startup process. Once completed, the main LCD screen appears, displaying the
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Chapter 2 Installing the Cisco IP Phone 7910 Series Installing the Phone and Connecting to the Network Figure 2-2 Using the Handset Rest 1 2 3 1 Set the handset aside and use your thumb and finger to grasp and pull out the square plastic tab in the handset rest. 2 Rotate the tab 180 degrees. 3 Slide the tab back into the handset rest with the extension protruding from the top of the tab. Replace the handset in the rest. The tab hooks into a slot in the handset to ensure that the handse
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Chapter 2 Installing the Cisco IP Phone 7910 Series Auto-Registering Your Phone Using TAPS Auto-Registering Your Phone Using TAPS Your administrator may ask you to auto-register your Cisco IP Phone using TAPS, the Tool for Auto-Registered Phones Support. TAPS might be used either for a new phone or to replace an existing phone. Note Only follow this procedure if your phone administrator asks you to. Procedure Step 1 If the phone is not already installed, see the “Installing the Phone an
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CH APTER 3 Using the Cisco IP Phone 7910 Series Read these sections to learn how to use your Cisco IP Phone 7910 Series telephone: How to Use the Handset and Speaker, page 3-2 Customizing Phone Settings, page 3-4 Making Telephone Calls, page 3-5 Using Call Forwarding, page 3-12 Using Voice Mail, page 3-14 Configuring Speed Dial Buttons, page 3-14 Caution Using a cell or mobile phone in close proximity to a Cisco IP Phone might cause interference. Getting Started with the Ci
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Chapter 3 Using the Cisco IP Phone 7910 Series How to Use the Handset and Speaker How to Use the Handset and Speaker You can place calls with the handset or speaker, but you can only talk to your party through the handset. Through the speaker, you can only listen to a call. These sections describe the use of the handset and speaker and how to adjust the volume of the call: Using the Handset, page 3-2 Using the Speaker, page 3-2 Adjusting the Handset Volume, page 3-3 Adjusti
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Chapter 3 Using the Cisco IP Phone 7910 Series How to Use the Handset and Speaker Adjusting the Handset Volume You can temporarily change the handset volume while on a call by pressing the volume up/down keys. Your change only affects the current call. To change the volume of your handset and save it as the default volume setting: Step 1 Press the Settings button. Optionally, lift the handset before pressing Settings so you can hear the volume as you adjust it. Step 2 Press 1 on the key
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Chapter 3 Using the Cisco IP Phone 7910 Series Customizing Phone Settings Customizing Phone Settings You can change various settings on your Cisco IP Phone 7910 Series telephone to ensure that the ringer volume, ring sound, and LCD contrast are set appropriately for you. Adjusting the Ringer Volume To increase or decrease the volume of the ringer: Step 1 Press the Settings button. Step 2 Press 3 on the key pad. Step 3 Press the up or down volume keys to adjust the volume to the desired
