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Cisco Unified IP Conference Station
7937G Phone Guide for Cisco Unified
Communications Manager 6.0
INCLUDING LICENSE AND WARRANTY
Americas Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
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Common Phone Tasks Softkey Definitions Place a call Press either before or AbbrDial Dial using a Speed Dial index after dialing a number. number Answer a call Press , or press the Answer Answer any call ringing Answer softkey. << Delete entered characters QUICK REFERENCE End a call Press , or press the Barge Add yourself to a call on a EndCall softkey. shared line Redial a number Press , or press the CallBack Receive notification when a Redial softkey. busy extension becomes Mute your Pres
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Join Join other calls already on a Phone Screen Icons Button Icons line to create a conference Line and Call States Off-hook MeetMe Host a Meet-Me conference Call on hold Message Set up, check, or listen to voice messages On-hook Connected call more Display additional softkeys Incoming call New Call Make a new call Navigation Park Park a call and display it Off-hook PickUp Answer a call ringing in your Shared line in use group Select Play Hear a selected ring type Other Features Redial Redia
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Contents Getting Started 1 Using this Guide 1 Finding Additional Information 2 Safety and Performance Information 2 Cisco Product Security Overview 3 Accessibility Features 3 Connecting Your Conference Station 4 Connecting the Conference Station to the Network 4 Registering with TAPS 7 An Overview of Your Conference Station 8 Understanding Buttons and Hardware 8 Understanding Lines vs. Calls 11 Understanding Line and Call Icons 11 Understanding Display Screen Features
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Transferring Calls 19 Forwarding All Calls to Another Number 19 Making Conference Calls 20 Understanding Types of Conference Calls 20 Starting and Joining a Standard Conference 21 Starting or Joining a Meet-Me Conference Call 22 Advanced Call Handling 23 Speed Dialing 23 Picking Up a Redirected Call on Your Conference Station 24 Storing and Retrieving Parked Calls 25 Using a Shared Line 25 Understanding Shared Lines 25 Adding Yourself to a Shared-Line Call 26 Preventing
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Using Your Personal Address Book on the Web 38 Configuring Fast Dials on the Web 39 Using the Address Book Synchronization Tool 40 Setting Up Speed Dialing on the Web 40 Setting Up Conference Station Services on the Web 41 Controlling User Settings on the Web 43 Controlling Line Settings on the Web 44 Using Cisco WebDialer 46 Understanding Additional Configuration Options 48 Troubleshooting Your Conference Station 50 General Troubleshooting 50 Viewing Conference Station Adm
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Getting Started Using this Guide This guide provides you with an overview of the features available on your Cisco Unified IP Conference Station 7937G. You can read it completely for a solid understanding of your conference station’s capabilities or refer to the table below for pointers to commonly used sections. If you want to... Then... Review safety information See Safety and Performance Information, page 2 Connect the conference station See Connecting Your Conference Station, page 4 Use the
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Finding Additional Information You can access the most current conference station documentation on the World Wide Web at this URL: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm You can access the Cisco website at this URL: http://www.cisco.com/ You can access international Cisco websites from this URL: http://www.cisco.com/public/countries_languages.shtml Safety and Performance Information Refer to these sections for information about the impact of power outages and o
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Cisco cannot guarantee the performance of the system because Cisco has no control over the quality of external devices, cables, and connectors. The system will perform adequately when suitable devices are attached using good quality cables and connectors. Caution In European Union countries, use only external speakers and microphones that are fully compliant with the EMC Directive [89/336/EC]. Cisco Product Security Overview This product contains cryptographic features and is subject to Uni
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Connecting Your Conference Station Your system administrator will likely connect your new Cisco Unified IP Conference Station 7937G to the corporate IP telephony network. If that is not the case, refer to the following graphics and tables to connect the conference station. Connecting the Conference Station to the Network The following graphic and table describe how to connect the conference station to the network. Note Connecting multiple conference stations is not a supported configuration an
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Connecting Optional External Microphones You can connect optional external microphones. See the graphic below. Connecting an Optional Third-Party Wireless Microphone Kit You can connect an optional third-party wireless microphone kit. See the graphic below. Cisco Unified IP Conference Station 7937G Phone Guide for Cisco Unified Communications Manager 6.0 5 185262 185260
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Connecting Conference Station Using an Optional External Power Source If you connect the conference station to the network using an external power source, you must use a power interface cable and an external power supply. These items are optional and are not included in the conference station package. The following graphic and table show how to connect the conference station to the network if you use an external power source. For more information about using an external power source, see you
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Registering with TAPS After the conference station is connected to the network, your system administrator might ask you to auto-register the conference station using TAPS (Tool for Auto-Registered Phones Support). TAPS might be used either for a new conference station or to replace an existing conference station. To register with TAPS, activate the conference station, enter the TAPS extension provided by your system administrator, and follow the voice prompts. You might need to enter your en
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An Overview of Your Conference Station Your Cisco Unified IP Conference Station 7937G is a full-feature conference station that provides voice communication over the same data network that your computer uses. It allows you to place and receive calls, put calls on hold, transfer calls, make conference calls, and so on. In addition to basic call-handling features, your conference station can provide enhanced productivity features that extend your call-handling capabilities. Depending on configu
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Item Description For more information, see... LED indicators Three multi-color LED indicators provide Cisco Unified IP 1 call status information: Conference Station 7937G Administration Guide for � Off: Ready, Call State Off Cisco Unified � Solid amber: Powering On Communications Manager 6.0. � Solid red: Powering On, Mute, or Voice Message � Flashing red: Hold � Solid green: Dial Tone, Dialing, or Connected � Flashing green: Incoming Call (Ringing/Connecting) Microphones Three inte
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Item Description For more information, see... Volume Down Lowers the volume of the speaker Customizing Rings and 8 button (off-hook) and the ringer (on-hook). Message Indicators, page 29. 9 Mute button Toggles the Mute feature. Using Mute, page 18. 10 Keypad Allows you to dial phone numbers, enter Basic Call Handling, page 15. letters, and choose menu items. 11 Redial button Dials the most recent number you called. Placing a Call—Basic Options, page 15. 12 Directories button Toggles the Direct
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Understanding Lines vs. Calls To avoid confusion about lines and calls, refer to these descriptions: � Line—A line corresponds to the directory number that others can use to call you. Each conference station supports one line only. To see your conference station’s line, look at the upper right of the display screen. � Call—A line supports multiple calls. By default, the conference station supports four connected calls per line, but your system administrator can adjust this number according
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Understanding Display Screen Features You can use the following graphic and table to see what your conference station display screen looks like with active calls and feature menus open. 4 2 5 Item Description Conference Displays the current time, date, and number (directory number) of your 1 station conference station. directory number 2 Softkey labels Each displays a softkey function. Softkey labels are selected by the softkey buttons. Status line Displays conference station status informat
