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Feature Codes
PAGING NUMBERS
Document #: 555-660-138
Account Code 82 + code + #
Comcode 108196171
Messaging
Paging Group/Page All No. Loudspeaker Paging No.
Issue 1, February 1998
Authorization Code 80 + code + #
cancel message 53 + extension
Callback 55
leave message 25
Line
Callback Cancel 55
leave message without
Zone:
Call Waiting calling 53 + extension
®
turn off Message light
pick up call waiting call 87 MERLIN LEGEND
Zone:
manually 54
Camp-On 57
Communications System
Paging loudspeaker
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OFTEN-USED SYSTEM SPEED DIAL CODES Called Party Code Called Party Code Security Alert Your Responsibility for Your System’s Security␣ Toll fraud, the unauthorized use of your telecommunications system by an unauthorized party (for example, persons other than your company’s employees, agents, subcontractors, or persons working on your company’s behalf) can result in substantial additional charges for your telecommunications services. You are responsible for the security of your system. There may
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Your MDC 9000 or MDW 9000/9010 Telephone User Instructions -Handset Display- 1 823 (MDC 9000) A quick reference To Update Display: Headset On/Off Button to most important cordless Press Status Press to turn the headset on and Two Loud Beeps means: phone features. Move Closer to Base Unit 18 PSTAT off. STAT/RANGE means: Move Closer to Base Unit ON MSG Antenna 7 4 RANGE BATT Headset Jack (MDC 9000) For headset adapter Directory Card cord. (MDC 9000, behind cover) 6 5 Handset D
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Understanding Your Telephone Tones Line Button Types Tone Meaning See Line Buttons, p. 3, for the location and definition of line buttons on your handset. Dial tone (steady) You can make a call. All Telephones Telephones with System Access (SA) Buttons Busy (slow repeating tone) The phone you are calling is busy. NNN-XXXX Make/receive outside calls only. SA buttons give you access to inside or outside lines Fast busy (fast repeating tone) No lines are available. for making and/or receiving calls
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␣Line Buttons␣ The lower buttons are programmed as shown below. 3,4, and 5 are programmable line buttons that you can program with features (p. 22). One may be programmed as a Feature button (p. 10) if you enter account codes (p. 11) during calls. 3 4 5 18 PSTAT ON MSG RANGE BATT ICOM/SA (R) ICOM/SA (V) DROP The Voice Announce setting should be turned off because the handset does not have a speaker function. The system manager can turn Voice Announce off at your extension through system programm
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Feature Finder This table shows where to look for information about performing specific telephone activities. Any features that do not have detailed instructions can be used by following the directions in Using Features (p. 10) or programmed by following the instructions in Programming Buttons & Settings (p. 22). Calling If you want to ... Then Dial numbers with the touch of a button. See Auto Dial, p. 12. Program codes for numbers you dial often. See Personal Speed Dial, p. 17. Quickly dial num
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Feature Finder Covering Calls If you want to ... Then Have a co-worker answer your calls. See Coverage, p. 14, and Line Button Types, p. 2. Answer all of a co-worker’s calls from your telephone. Stop your calls from being covered by others. Stop your outside calls from going to your company’s See Coverage, p. 14. voice mail system (or send calls to voice mail). Forward your calls to another telephone. See Forward & Follow Me, p. 15. Answer your calls from another extension. Answer a call ringing
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Headsets ␣Headpiece␣ Your Lucent Technologies cordless or wireless phone is equipped with a single-prong headset jack on the left, near the volume control switch (MDC 9000), or on the bottom, near the extension label (MDW 9000/9010). Your headset assists in call answering and provides hands-free operation. The headpiece provides sound in one ear. It has an adjustable headband and soft ear cushion. The noise-canceling microphone reduces background noise by up to 75%. Important: The range of the h
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Call Handling ␣Making & Answering Calls␣ First, review pp. 1–2 to find out about the buttons, tones, and rings on your telephone. If you have a headset, see p. 6. In this guide, instructions for using features may not include all the possible ways you can make a call. To make a call, press the On/Off button. A line button is automatically selected for you. To make a call on a specific line (for example, an SA or ICOM line for a voice-announced call), select an idle line button and press it befor
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Messaging Your phone system has several features that allow you to leave messages for others in your office. If you use Leave Message or Posted Messages, the person(s) for whom you are leaving a message must have a display phone. If you wish to leave a message for a person who does not have a display telephone, use voice mail and the Direct Voice Mail feature (p. 14), if available, or ask the system operator to take a message for the person. Here are some guidelines for different messaging featu
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Messaging ␣Posting Messages␣ To program: See Programming Buttons & Settings, p. 22. To post messages, you must program a Posted Messages button. A posted message appears on the display of any inside caller who tries to reach you, as long as that person has a display phone.There may be as many as 20 messages available to you for posting. Message 1 is always DO NOT DISTURB *; 9 other messages, listed below, come with the system, but these can be changed by your system manager. The remaining 10 mes
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Using Features There are two ways to activate a feature: • Directly, as explained below • By pressing a line button you programmed with the feature (see Programming Buttons & Settings, p. 22) ␣Feature Button␣ You do not need to program a Feature button unless you enter account codes (p. 11) during calls. See Using a Feature Button, p. 3. To program a line button to be used as your Feature button: 1. Label a button as Feature. 2. Turn the phone on and press the imprinted Feat button; then dial 00
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Often-Used Features ␣Account Codes␣ To program: See Programming Buttons & Settings, p. 22. In some companies, you enter an account code before or during a call, to indicate client billing information. You may be required to enter an account code for all outside calls, or an account code may be optional for incoming and outgoing calls. Check with your system manager for account code operation and account codes. You can program a button for this feature and label it Acct. See also Auto Dial, p. 12
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Often-Used Features ␣Auto Dial␣ This feature must be programmed on a line button; it dials an inside or outside number. There are two types of Auto Dial buttons, inside and outside. Use inside Auto Dial buttons to: • Dial other extensions or groups. • Page groups (see Paging, p. 16). Use outside Auto Dial buttons to: • Dial outside phone numbers (with dial-out codes but without account codes). • Enter account codes automatically (when programming, include the # at the end). • Dial long-distance
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Often-Used Features ␣Callback␣ To program: See Programming Buttons & Settings, p. 22. You can use Callback when an outside line or inside extension is busy. Your phone must have at least one SA button. Use Callback to reach: • Busy outside lines on Pool or SA buttons, when you dial the dial-out code and hear the fast busy signal • Busy extensions, when you dial and hear the busy signal To use Callback when you hear the busy 4. Press the On/Off button. You hear dial tone (extension) or fast busy
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Often-Used Features ␣Camp-On␣ To program: See Programming Buttons & Settings, p. 22. Use this feature to hold a call at a busy extension; the call rings when the extension is available. To camp on a busy extension so the call will ring at the extension when available: Turn the phone on and press the programmed Camp-On button, OR Press # or the programmed Feature button and dial 57. Note: Do not use Camp-On if your system is equipped with a voice mail system. ␣Coverage␣ To program: See Programmin
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Often-Used Features ␣Do Not Disturb␣ Must be programmed on a button. To program: See Programming Buttons & Settings, p. 22. This feature prevents calls from ringing at your extension, although outside calls still flash at line buttons. If you have coverage, your calls are covered. If you have a programmed Posted Messages button (p. 9), inside callers with display phones see Do Not Disturb when they attempt to call you. Otherwise, they hear a busy signal. A system operator or the person providing
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Often-Used Features ␣Last Number Dial␣ To program: See Programming Buttons & Settings, p. 22. This feature automatically redials the last number you called. You should program Last Number Dial on a button. To use: 1. Turn the phone on and press the type of button used to place the first call (for example, ICOM or SA). 2. Press the Last Number Dial button you programmed, OR Press # or the programmed Feature button and dial 84. ␣Paging␣ To program: See Programming Buttons & Settings, p. 22. You ca
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Often-Used Features ␣Park & Pickup␣ To program: See Programming Buttons & Settings, p. 22. Park puts a call on a special kind of hold so that it can be answered from any phone in the system. While a call is parked, use Paging to summon the co-worker who should answer. The person picks up the call using Pickup (p. 18) and dialing your extension. To use Park and Paging: • For Loudspeaker Paging: 1. Park the call. a) Press the programmed Loudspeaker Paging button, • Press the Park button you progra
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Often-Used Features ␣Pickup␣ Pickup lets you pick up calls that are not ringing at your phone. Using Pickup, you can answer a parked call (see Park & Pickup, p. 17), a call ringing at a specific extension, or a call ringing on a specific line. If you are part of a pickup group, you can pick up a call ringing anywhere in the group. Program a general Pickup button that activates the feature or a specific Pickup button to take a group call (example: Pickup Sales) or a call at a specific line or ext
