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ORDER NO. CPD0612204A1
Notebook Computer
Model No. CF-30CTQAZBM
This is the Service Manual for
the following areas.
M …for U.S.A. and Canada
© 2006 Matsushita Electric Industrial Co., Ltd. All rights reserved.
Unauthorized copying and distribution is a violation of law.
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WARNING For U.K. This apparatus must be earthed for your safety. To ensure safe operation the three-pin plug must be inserted only into a standard three-pin power point which is effectively earthed through the normal household wiring. Extension cords used with the equipment must be three-core and be correctly wired to provide connec- tion to earth. Wrongly wired extension cords are a major cause of fatalities. The fact that the equipment operates satisfactorily does not imply that the power poi
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LASER SAFETY INFORMATION For U.S.A. Class 1 LASER-Product This product is certified to comply with DHHS Rules 21 CFR Subchapter J. This product complies with European Standard EN60825 (or IEC Publication 825) For all areas This equipment is classified as a class 1 level LASER product and there is no hazardous LASER radiation. Caution: (1) Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. (2) The drive is desi
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CONTENTS 1. Specifications ··················································································································1-1 2. Names and Functions of Parts ······················································································2-1 3. Block Diagram ···············································································································3-1 4. Diagnosis Procedure ······································································
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1 Specifications MainSpecifications Model No. CF-30CTQAZBM/CF-30CTQEZBM ® *1 CPU Intel Core™ Duo Processor L2400 (1.66 GHz, 2 MB L2 cache, 667 MHz FSB) ® Chipset Intel 945GM *1*2 Memory 512 MB (4096 MB Max.) *1*3 MB Video Memory UMA (128 Max.) *4 Hard Disk Drive 80 GB Display Method 13.3 XGA type (TFT) with Touchscreen *5 Internal LCD 65,536/16,777,216 colors (800 × 600 dots/1024 × 768 dots) *6 External Display 65,536/16,777,216 colors (800 × 600 dots/1024 × 768 dots/1280 × 768 dots/1280 × 102
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® ® Operating System Microsoft Windows XP Professional Service Pack 2 with Advanced Security Technologies (NTFS File System) ® ® Utility Programs DMI Viewer, Microsoft Windows Media Player 10, Adobe Reader, PC Information Viewer, ® ® SD Utility, Icon Enlarger, Loupe Utility, Intel Matrix Storage Manager, Intel PROSet/Wireless *7 ® *8 Software , Bluetooth™ Stack for Windows by TOSHIBA , Wireless Switch Utility, Hotkey Set- tings, Battery Recalibration Utility, Panasonic Hand Writing, InÞ neon
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2 Names and Functions of Part F G H I J K K A L EX K PC M D N E O A: Bluetooth Antenna : Hard disk drive status : Power status of the multimedia pocket Reference Manual “Bluetooth” : Battery status Reference Manual “Battery Power” B: ExpressCard Slot : Power status Reference Manual “PC Card / ExpressCard” (Off: Power off/Hibernation, Green: Power on, C: PC Card Slot Blinking green: Standby) Reference Manual “PC Card / ExpressCard” : Wireless r
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Right side A B C D E F G H I 1394 Rear side Bottom Q J H K L M N O P R A: Hard Disk Drive M: External Display Port Reference Manual “Hard Disk Drive” Reference Manual “External Display” B: SD Memory Card Slot N: Headphone Jack You can connect headphones or ampliÞ ed speakers. Reference Manual “SD Memory Card” When they are connected, audio from the internal C: SD Memory Card Indicator speakers is not heard. (Blinking: During access) O: Microphone Jack Reference Manual “SD Memory Card
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4-1 3 Block Diagram CF-30 Block Diagram Yonah DC Intel Core 2MB L2 Cache Duo processor 1.66GHz, FSB 667MHz L2400 1.05V 5.3Gbytes/sec AMP Speaker SO-DIMM Memory LCD 64bit BUS 1.8V 533MHz Internal DRAM DDR2 SDRAM 13.3” XGA RJ11 4.2Gbytes/sec Graphics Interface 2GB 1000nit Sound Headphone HDA Data Modem CRT DMI SO-DIMM Memory Ext. MIC (1.05 ) STAC9200 64bit BUS 1.8V 533MHz MDC1.5 Interface DDR2 SDRAM 4.2Gbytes/sec INTEL 2GB AC Link BIOS SPI 133Mbytes/sec 8M Wireless LAN SD Card PCMCIA 34945ABG an
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4 Diagnosis Procedure 4.1. Basic Procedures 4-1
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4.2. Troubleshooting Please take note of the following two points with regard to troubleshooting: 1. Know-how of diagnosis upon occurrence of heavy troubles, e.g. Set cannot be turned ON, Set fails to start, No display on screen , etc. 2. Explanation of each trouble, mainly symptom of trouble in operation. Flow Chart Pay attention to the following points when in pursuit of the cause of a troubleshooting. 1. Peripheral apparatus connected with the set should all be removed before opera
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5 Power-On Self Test (Boot Check) Outline of POST The set has a boot check function called POST (Power-On Self Test) in it. The condition of the main body is diagnosed by checking beep sound or error code. Start .............Test begins automatically when power switch is set to ON. Normal finish .....After memory checking, a beep sound is issued once and the set is placed into automatic stop. Note: If no error occurs, nothing is displayed. (No display of OK, etc.) Error Diagnosis by Checkin
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6 List of Error Codes The following is a list of the messages that BIOS can display. Most of them occur during POST. Some of them display information about a hardware device, e.g., the amount of memory installed. Others may indicate a problem with a device, such as the way it has been configured. Following the list are explanations of the messages and remedies for reported problems. If your system displays one of except the messages marked below wi
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02D0 System cache error - Cache disabled Contact Panasonic Technical Support. 02F0: CPU ID: CPU socket number for Multi-Processor error. 02F4: EISA CMOS not writable ServerBIOS2 test error: Cannot write to EISA CMOS. 02F5: DMA Test Failed ServerBIOS2 test error: Cannot write to extended DMA (Direct Memory Access) registers. 02F6: Software NMI Failed ServerBIOS2 test error: Cannot generate software NMI (Non-Maskable Interrupt). 02F7: Fail - Safe Timer NMI Failed ServerBIOS2 test error: Fail
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7 Self Diagnosis Test As for the self-diagnosis test(PC-Diagnostic utility) to use this model, a standard test and the enhancing test by the module of the main body building in are possible. Notes To skip BIOS password Use + key to skip BIOS password or authentication of fingerprint. This key is only for entering DIAG mode. Not available to boot the computer. If customer set "HDD Lock", the DIAG program cannot perform HDD test. *This key is for service purpose only. D
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2. Operation of PC-Diagnostic Utility -Only the device which can be inspected on the entire screen is displayed. -The item does not appear when the device of wireless LAN etc. is not physically connected. -The movement of the item must use an arrow key or a flat pad. -As for the device under the diagnosis, blue and yellow are alternately displayed at the left of the icon. - The diagnosis result of the device greens at the left of the icon when it is normal, and becomes red when abnormal. -
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2-1. Selection of tested device -To test only a specific device, "Test" and "Do not test" of each device can be selected. -The device which can select the enhancing test changes in order of "The standard is tested" and "Do not test" whenever the device icon is clicked. Start the standard test Do not test Please begin testing clicking if the selection of the tested device ends. 2-2. "PC-Diagnostic utility" End method When of "Close" on the right of the screen is clicked, t
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7.1. Test Item and Division of trouble Place with possibili- Test item Stanard Enhancing Content of standard test Content of enhancing test ty of breakdown CPU / CPU is shifted to protected mode, and CPU / SYSTEM "Violation of the paging", "Operation of Main board the violation of a privileged instruc- tion", and DMA, INT, TIMER, and the RTC operation are confirmed. RAM All memory space is tested in a spe- Memory / Main- cial memory access pattern based on board "R.S.T . technology". HDD The