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Model
SG-WAC-12HCE
Electronic Heat & Cool Window A/C
Operating Instructions
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Thank you for choosing a Soleus Air powered by Gree Air Conditioner. This owner’s manual will provide you with valuable information necessary for the proper care and maintenance of your new product. Please take a few moments to thoroughly read the instructions and familiarize yourself with all the operational aspects of your new air conditioner. For your own records, please attach a copy of your sales receipt to this manual. Also, write the store name/location, date purchased, and seria
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ELECTRICAL REQUIREMENTS The electrical ratings for your air conditioner are listed on the model and serial number label located on the front left side of the unit (when facing the front). Specific electrical requirements are listed in the chart below. Follow the requirements below for the type of plug on the power supply cord. Power Supply Cord NEMA 6-20P Electrical Shock Hazard Plug into a grounded 3 prong outlet. Do not remove the ground prong. Do not use an adapter Do not us
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PARTS LIST TOOLS NEEDED • Large Flathead Screwdriver • Tape Measurer • Adjustable Wrench or Pliers • Pencil • Level • Socket Wrenches • Phillips Head Screwdriver Non-Hardware Packing List • Window Air Conditioner • AAA Batteries (2) • Top Mounting Rail • Foam Top Mounting Rail Seal Strip • Accordion Panels (2) • Side Retainer (2) • Window Sash Seal • Foam Seal for Bottom Rail • Owner’s Manual Location Requirements When installing the unit, make sure that the cabinet louvers
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SPECIFICATIONS • Noise level is measured at a distance of 3.28 ft away from the front of the unit in cooling mode. • Power consumption is measured when the fan runs at the highest speed setting. • These specifications are for reference only. For actual data, please refer to the rating label on the back of the unit. Model SG-WAC-12HCE Power Supply (Ph/V/Hz) 1/230~208/60Hz Rated Cooling Capacity (BTU/h) 12,000/11,600 Rated Heating Capacity (BTU/h) 11,000/8,700 Cooling Power Inp
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INSTALLATION & ASSEMBLY INSTRUCTIONS Window Preparation Please read all instructions prior to installing your air conditioner. Two people are recommended to install this product. If a new electrical outlet is required, have the outlet installed by a qualified electrician before installing the unit. Before installing the unit, check the dimensions of your window to make sure the air conditioner will fit. This unit is made to fit inside a standard double-hung window. Make sure the window i
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INSTALLATION & ASSEMBLY INSTRUCTIONS - WINDOW MOUNTING REMOVE CHASSIS 1. Pull down the front panel and remove the filter (FIG. 1 below) 2. Lift the front panel upwards to remove and place to the side. FIG. 2 FIG. 1 3. Locate the four faceplate screws and remove. These screws will need to be re-installed prior to mounting the air con- ditioner (FIG. 2 above) 4. After removing the screws, gently pull away the faceplate from the air conditioner cabinet (FIG. 3 & 4). FIG. 3 FIG. 4 5. Remov
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INSTALLATION & ASSEMBLY INSTRUCTIONS - WINDOW MOUNTING REMOVE CHASSIS 6. Remove the shipping screws from the top of the unit and the sides of the cabinet if installed (FIG 6 & 7). FIG. 6 FIG. 7 7. Hold the cabinet while pulling on the base handle to carefully remove the unit. Do not pull or lift near the top of the unit (FIG 8). FIG. 8 8
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ASSEMBLY & INSTALLATION (CONT.) 7. Attach foam adhesive seal along the bottom of the cur- Top Angle Rail and Side Bracket Installation tain bottom channel. FIG 9 1. Place the air conditioner on a hard flat surface. FIG. 8 FIG. 9 2. Locate the foam gasket and top angle rail 3. Attach the foam gasket to the top angle. 4. Install top angle side to cabinet rail using the #10 3/8” Pan Head Phillips screws as shown in FIG 7. Foam Gasket and Top FIG. 7 Placing the Cabinet Inside the Window
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ASSEMBLY & INSTALLATION (CONT.) Extend the Accordion Panels 1. Carefully raise the window to expose the accordion panel and panel frame. Loosen the locking screws so the accordion panels slide easily. Pre-drill 3/32” holes if needed. 2. Extend each panel to completely fill the width of the window. Tighten the locking screws when the panels are fully extended. Install the Window Lock and Sash Seal 1. Trim the sash seal to fit the width of the window. Insert the sash seal into space b
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ASSEMBLY & INSTALLATION (CONT.) Installing the Chassis into the Cabinet THRU-THE-WALL INSTALLATION 1. Team lift (two people) the air conditioner chassis and carefully slide it into the cabinet. Let the front of the air NOTE: Consult local building codes prior to installation conditioner hang out approximately 6”. and/or a qualified carpenter. 2. CAUTION: DO NOT PUSH ON THE CONTROLS OR FINNED COILS. Select the Wall Location 3. Be sure the chassis is firmly seated in the back of the
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ASSEMBLY & INSTALLATION - THRU-THE-WALL (CONT.) Carefully measure and cut an opening with the following NOTE: If wall thickness is 8-1/2” or more, add aluminum dimensions depending on your model (FIG. 1 & 2). flashing over the bottom of the frame opening to assure water is unable to enter the area between the inner and outer wall. WIDTH “X” = inside model plus twice the thickness of the framing material used. HEIGHT “Y” = inside model height plus twice the thickness of framing material
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ASSEMBLY & INSTALLATION - THRU-THE-WALL (CONT.) Refer to the SUPPORT BRACKET ASSEMBLY in the MASONRY CONSTRUCTION WINDOW MOUNTING section to assemble the support brackets. A wooden strip nailed to the outside wall should 1. Cut or build a wall opening in the masonry wall similar be used in conjunction with the angled sill support brack- to the frame construction (refer to the THRU-THE- ets. WALL installation for a wall thickness greater than 8 1/2”).. FIG. 3 2. Secure the cabinet in
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USING YOUR AIR CONDITIONER 1. Power Button: Turns the air conditioner on and Electronic Control Panel & Remote Control off 2. Digital Display: Displays the current room tem- perature or the amount of time left on the timer. This display always shows the room When the light is on the unit is in Shows the Set Temp when setting the tempera- temperature except when setting temperature or timer set mode. ture. Shows the Timer Set when setting the timer. the Set temperature or the Timer
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USING YOUR AIR CONDITIONER (Cont.) • Heat Mode: Use the Heat mode at Low, Med, High or Auto Fan Speed for heating. Use the • Freezing Conditions: This is a cooling only air temperature ▲/ ▼ buttons to set the desired conditioner. It is not designed for freezing outdoor temperature between 64°F and 86°F in 1°F conditions. It must not be used in freezing outdoor increments. conditions. • For Normal Heating - Set the Mode to Heat • Remote Control: To ensure proper operation and th
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USING YOUR AIR CONDITIONER (Cont.) • Freezing Conditions: This is a cooling only air • Fan Only Mode: Use Fan Only mode at Low, conditioner. It is not designed for freezing outdoor Med, or High fan speed to provide air circulation conditions. It must not be used in freezing outdoor and filtering without cooling. Since fan only setting conditions. do not provide cooling, a Set temperature cannot be entered. The room temperature will appear in • Remote Control: To ensure
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Cabinet Cleaning CARE AND CLEANING To clean the air conditioner cabinet: Clean your air conditioner to keep it looking new and to minimize dust build up. • Unplug the air conditioner to prevent shock or a fire hazard. The cabinet and front panel of Air Filter Cleaning the air conditioner may be dusted with an oil- The air filter should be checked at least once free cloth or washed with a cloth dampened in every month to see if it needs cleaning. Trapped a solution of warm water and
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TROUBLESHOOTING PROBLEM POSSIBLE CAUSES SOLUTIONS The Air Conditioner will not start The air conditioner is unplugged • Make sure the air conditioner is plug is pushed completely into the outlet • Check the house fuse/circuit The fuse is blown/circuit breaker is breaker box and replace the fuse tripped. or reset the breaker. • The unit will automatically re-start Power Failure when power is restored. • There is a protective time delay (app
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TROUBLESHOOTING (CONT.) PROBLEM POSSIBLE CAUSES SOLUTIONS Water is dripping outside Hot and Humid weather. • This is normal Water is dripping inside the room The air conditioner is not correctly • For proper water drainage, make tilted outside. sure the air conditioner is slightly tilted downward from the front of the unit to the rear. Water collects in the base pan Moisture removed from the air is • This is normal for a short period in draining into the base pan. are
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WARRANTY One Year Limited Warranty Soleus International, Inc. warrants the accompanying Soleus Air Powered by Gree Air Conditioner to be free of defects in material and workmanship for the applications specified in its operation instruction for a period of ONE (1) year from the date of original retail purchase in the United States. If the unit exhibits a defect in normal use, Soleus International will, at its option, either repair or replace it, free of charge within a reasonable tim
