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333621-001.book Page i Wednesday, September 17, 2003 12:24 PM
Maintenance and Service
Guide
HP Pavilion Widescreen Notebook zd7000
Document Part Number: 333621-001
August 2003
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
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333621-001.book Page ii Wednesday, September 17, 2003 12:24 PM © 2003 Hewlett-Packard Development Company, L.P. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel and Pentium are trademarks of Intel Corporation in the U.S. and/or other countries. SD Logo is a trademark. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements a
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333621-001.book Page iii Wednesday, September 17, 2003 12:24 PM Contents 1 Product Description 1.1 Models. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–4 1.3 Clearing a Password . . . . . . . . . . . . . . . . . . . . . . . . . 1–6 1.4 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–7 1.5 External Components . . . . . . . . . . . . . . . . . . . . . . . .
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333621-001.book Page iv Wednesday, September 17, 2003 12:24 PM Contents 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1 3.2 Notebook Major Components. . . . . . . . . . . . . . . . . . 3–2 3.3 Miscellaneous Plastics Kit Components . . . . . . . . . . 3–8 3.4 Miscellaneous Cable Kit Components . . . . . . . . . . . 3–9 3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–10 3.6 Miscellaneous . . . . . . . . . . . .
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333621-001.book Page v Wednesday, September 17, 2003 12:24 PM Contents 5.10 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–18 5.11 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–20 5.12 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–23 5.13 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–27 5.14 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–28 5.15 Processor . . .
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333621-001.book Page 1 Wednesday, September 17, 2003 12:24 PM 1 Product Description The HP Pavilion Widescreen Notebook zd7000 offers advanced modularity, Intel Mobile Pentium DT processors with 64-bit architecture, industry-leading NVIDIA graphics controllers, and extensive multimedia support. HP Pavilion Widescreen Notebook zd7000 Maintenance and Service Guide 1–1
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333621-001.book Page 2 Wednesday, September 17, 2003 12:24 PM Product Description 1.1 Models Notebook model information is shown in Tables 1-1 and 1-2. Table 1-1 HP Pavilion Widescreen Notebook zd7000 Model Naming Conventions Key V P 320 Y7 80 Y Gg 10 H XXXXXX-XXX 12 3 4 5 6 7 8 9 10 Key Description Options 1 Brand/Series V = Pavilion designator 2 Processor type P = Intel Pentium 4 DT 3 Processor speed 320 = 3.20 GHz 280 = 2.80 GHz 306 = 3.06 GHz 266 = 2.66 GHz 4 Display type/ Y = wide SXGA+
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333621-001.book Page 3 Wednesday, September 17, 2003 12:24 PM Product Description Table 1-2 HP Pavilion Widescreen Notebook zd7000 All HP Pavilion zd7000 models feature: ■ TouchPad pointing device ■ 12-cell, lithium ion (Li-Ion) battery pack ■ 1-year warranty on parts and labor V7999 P 320 Y7 80 Y Gg 10 H United States DP446U ABA V7001 P 320 Y7 80 Y Gg 76 H France DP353E ABF Spain DP353E ABE Germany DP763E ABD Switzerland DP353E ABZ Italy DP353E UUZ United Kingdom DP353E ABU V7020 P 280 Y7 80
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333621-001.book Page 4 Wednesday, September 17, 2003 12:24 PM Product Description 1.2 Features ■ The following processors, all with 512-KB L2 cache, are available, varying by notebook model: ❏ Intel Pentium 4 DT 3.2-GHz processor with Hyper-Threading front-side bus (FSB) ❏ Intel Pentium 4 DT 3.2-, 3.0-, and 2.8-GHz processors with 800-MHz FSB ❏ Intel Pentium 4 DT 3.06-, 2.8-, and 2.66-GHz processors with 533-MHz FSB ■ 17.0- or 15.4-inch wide XGA (1490×900) TFT display with over 16.7 mill
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333621-001.book Page 5 Wednesday, September 17, 2003 12:24 PM Product Description ■ Support for one Type II PC Card slot with support for both 32-bit (CardBus) and 16-bit PC Cards ■ External 135-watt AC adapter with power cord ■ 12-cell Li-Ion battery pack ■ Harman/Kardon stereo speakers ■ Support for the following optical drives: ❏ 24X Max DVD/CD-RW combination drive ❏ 8X Max DVD-RW drive ❏ 24X Max CD-ROM drive ■ Connectors: ❏ SD Card ❏ Infrared ❏ 1 Type II PC Card slot ❏ RJ-11 (modem) ❏ RJ
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333621-001.book Page 6 Wednesday, September 17, 2003 12:24 PM Product Description 1.3 Clearing a Password If the notebook you are servicing has an unknown password, follow these steps to clear the password. These steps also clear CMOS: 1. Prepare the notebook for disassembly (refer to Section 5.3, “Preparing the Notebook for Disassembly,” for more information). 2. Remove the real time clock (RTC) battery (refer to Section 5.13, “RTC Battery”). 3. Wait approximately 5 minutes. 4. Replace
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333621-001.book Page 7 Wednesday, September 17, 2003 12:24 PM Product Description 1.4 Power Management The notebook comes with power management features that extend battery operating time and conserve power. The notebook supports the following power management features: ■ Standby ■ Hibernation ■ Setting customization by the user ■ Hotkeys for setting the level of performance ■ Battery calibration ■ Lid switch Standby/resume ■ Power/Standby button ■ Advanced Configuration and Power Managemen
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333621-001.book Page 8 Wednesday, September 17, 2003 12:24 PM Product Description 1.5 External Components The external components on the front panel and right side of the notebook are shown below and described in Table 1-3. Front Panel and Right-Side Components 1–8 Maintenance and Service Guide
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333621-001.book Page 9 Wednesday, September 17, 2003 12:24 PM Product Description Table 1-3 Front and Right Side Components Item Component Function 1 Display release latch Opens the notebook. 2 Stereo speakers (2) Produce stereo sound. 3 Integrated Drive On: The internal hard drive or optical drive Electronics (IDE) is being accessed. drive light 4 Battery light ■ On: The notebook is receiving battery power. ■ Amber: A battery pack is charging. ■ Green: A battery pack is fully charged. ■ Fl
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333621-001.book Page 10 Wednesday, September 17, 2003 12:24 PM Product Description The external components on the rear panel and left side are shown below and described in Table 1-4. Rear Panel and Left-Side Components Table 1-4 Rear Panel and Left-Side Components Item Component Function 1 Security cable slot Attaches an optional security cable to the notebook. The purpose of security solutions is to act as a deterrent. These ✎ solutions do not prevent the product from being mishandled or
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333621-001.book Page 11 Wednesday, September 17, 2003 12:24 PM Product Description Table 1-4 Rear Panel and Left-Side Components (Continued) Item Component Function 6 Parallel connector Connects an optional parallel device such as a printer. 7 External monitor Connects an optional VGA external monitor connector or projector. 8 Vents (3) Allow airflow to cool internal components. To prevent overheating, use the notebook only on hard surfaces that Ä cannot obstruct the vents. Do not allow a
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333621-001.book Page 12 Wednesday, September 17, 2003 12:24 PM Product Description The notebook keyboard components are shown below and described in Table 1-5. Keyboard Components 1–12 Maintenance and Service Guide
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333621-001.book Page 13 Wednesday, September 17, 2003 12:24 PM Product Description Table 1-5 Keyboard Components Item Component Function 1 fn key Executes frequently used system functions when pressed in combination with another key. 2 caps lock key Enables caps lock and turns on the caps lock light. 3 f1 through f12 function Perform system and application tasks. keys When combined with the fn key, the function keys f1 and f3 through f12 perform additional tasks as hotkeys. 4 Keypad key
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333621-001.book Page 14 Wednesday, September 17, 2003 12:24 PM Product Description The notebook top components are shown below and described in Table 1-6. Top Components Table 1-6 Top Components Item Component Function 1 Power button When the notebook is: ■ Off, press to turn on the notebook. ■ On, briefly press to initiate Hibernation. ■ In Standby, briefly press to resume from Standby. ■ In Hibernation, briefly press to restore from Hibernation. Power/Standby light ■ On: Notebook is turn
