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Clickfree C2N Home Backup Drive
User Guide
for Microsoft Windows users
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Clickfree C2N Home Backup Drive User Guide Using the Clickfree C2N Home Backup Drive Contents USING THE CLICKFREE C2N HOME BACKUP DRIVE 8 Package contents 8 Definitions 8 INTRODUCING CLICKFREE C2N HOME BACKUP DRIVE (HD) 10 Main Features 10 BASICS (HD) 12 HOW DOES CLICKFREE WORK? 12 WHAT GETS BACKED UP? 13 Clickfree backs up content 13 Does Clickfree back up all of my content every time? 13 What content categories does Clickfree back up? 13 WHAT DO I NEED BEFORE I START? 14 BACKING
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Clickfree C2N Home Backup Drive User Guide Using the Clickfree C2N Home Backup Drive RESTORING MY CONTENT (HD) 33 WHAT IF MY COMPUTER’S INTERNAL HARD DRIVE STOPS WORKING, OR I WOULD LIKE TO TRANSFER ? 33 MY CONTENT TO A NEW COMPUTER WHAT DO I NEED BEFORE I CAN USE CLICKFREE TO RESTORE MY CONTENT? 33 HOW DO I GET MY CONTENT BACK? 34 What gets restored, and to where? 34 HOW DO I LET CLICKFREE RESTORE DECIDE WHAT TO RESTORE AND WHERE? 34 HOW DO I CHANGE HOW CLICKFREE RESTORES CONTENT? 37
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Clickfree C2N Home Backup Drive User Guide Using the Clickfree C2N Home Backup Drive ADVANCED TOPICS (HD) 53 NON-ADMINISTRATOR USERS 53 Non-administrator user – first use 53 HOW DO I IMPORT MUSIC FROM MY IPOD TO MY COMPUTER? 53 HOW DO I UNDO A RESTORE? 56 WHAT IF THERE IS MORE THAN ONE USER ON MY COMPUTER? 58 WHAT IF I HAVE MORE THAN ONE COMPUTER? 59 How is backup different when I have more than one computer? 59 WHAT ARE ‘FACTORY SETTINGS’ AND HOW DO I USE THEM? 61 CLICKFREE TOOLS 62
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Clickfree C2N Home Backup Drive User Guide Using the Clickfree C2N Home Backup Drive INTRODUCING CLICKFREE C2N HOME BACKUP DRIVE (DVD) 80 Main Features 80 BASICS (DVD) 82 HOW DOES CLICKFREE WORK? 82 WHAT GETS BACKED UP? 83 Clickfree backs up content 83 Does Clickfree back up all of my content every time? 83 What content categories does Clickfree back up? 83 WHAT DO I NEED BEFORE I START? 84 BACKING UP MY CONTENT (DVD) 85 HOW DO I START USING MY CLICKFREE C2N HOME BACKUP DRIVE (DVD)?
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Clickfree C2N Home Backup Drive User Guide Using the Clickfree C2N Home Backup Drive HOW DO I CHANGE HOW CLICKFREE RESTORES CONTENT? 105 Restoring content 105 Choosing the computer to restore from 106 Choosing categories of content to be restored 106 Choosing where to restore content to 107 HOW DO I RESTORE FROM MULTIPLE COMPUTERS? AND HOW CAN I UNDO A RESTORE? 109 Restore completed with exceptions 110 How do I undo a restore? 111 How do I find files that were restored 111 BROWSING, S
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Clickfree C2N Home Backup Drive User Guide Using the Clickfree C2N Home Backup Drive WHAT ARE THE CLICKFREE TOOLS, AND HOW DO I USE THEM? 124 Master Reset 125 Updating Clickfree software 126 Verify 127 HOW DO I ADD/REMOVE/EDIT FILETYPES? 127 HOW DO I CHOOSE INDIVIDUAL FILE TYPES FOR BACKUP? 129 HOW DO I CHOOSE INDIVIDUAL FILES FOR RESTORE? 130 HOW DO I CHOOSE ANOTHER DRIVE AND/OR FOLDER TO RESTORE TO? 133 DELAYED WRITE FAILED 134 LEGAL STUFF 135 Copyright © 2010 Storage Appliance Co
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Clickfree C2N Home Backup Drive User Guide Using the Clickfree C2N Home Backup Drive Using the Clickfree C2N Home Backup Drive The Clickfree C2N Home Backup Drive has dual personalities. You can: • use the built-in hard drive for backups (this is the most common usage), or • use CDs/DVDs for backups, in which case your C2N Home Backup Drive acts just like the Clickfree DVD Transformer. As a result, this document has two divisions, one for using the built-in hard drive for backups (starti
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Clickfree C2N Home Backup Drive User Guide Using the Clickfree C2N Home Backup Drive Restoring your content from a backup only copies it from your C2N Home Backup Drive /CDs/DVDs to your computer, and does not delete it from these media. Important: Clickfree never erases or replaces content on your computer’s hard drive, unless you ask it to replace a file during restore. Clickfree never erases anything other than the backups it has performed. Any other data stored on your C2N Home Back
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Clickfree C2N Home Backup Drive User Guide Introducing Clickfree C2N Home Backup Drive (HD) Introducing Clickfree C2N Home Backup Drive (HD) Thank you for buying the Clickfree C2N Home Backup Drive – the easiest way to keep the valuable information on your networked computers safe. Clickfree is an easy-to-use computer backup system that automatically searches for and backs up content stored on your computer. No hardware configuration or software installation is required. It can backup f
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Clickfree C2N Home Backup Drive User Guide Introducing Clickfree C2N Home Backup Drive (HD) Easy restore to same or other computer • Backed-up content can quickly and easily be restored • You can just as easily ‘restore’ content to a different computer as to the original one • This makes Clickfree a great way to move your content from your old computer to your new one • Allows you to undo a restore, in case you accidentally overwrote a file you need to keep How it backs up • The first
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Clickfree C2N Home Backup Drive User Guide Basics (HD) Basics (HD) HOW DOES CLICKFREE WORK? All you need to do to keep your projects, photos, videos, music etc. safe is to plug the Clickfree C2N Home Backup Drive in to your computer and let it work! No need to install software or to configure anything. Your computer knows when Clickfree has been plugged in, and it runs the backup program automatically. The first time the backup program is run, a BackupLink utility is installed in your s
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Clickfree C2N Home Backup Drive User Guide Basics (HD) WHAT GETS BACKED UP? CLICKFREE BACKS UP CONTENT At Clickfree we want to protect our customers from losing things that are irreplaceable. That’s why Clickfree finds and backs up all of the content from wherever it is on your computer. When it runs automatically, Clickfree searches your computer for all of the content that you have either created or placed in your computer. This includes photos, music, video, office documents, financi
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Clickfree C2N Home Backup Drive User Guide Basics (HD) WHAT DO I NEED BEFORE I START? All you need to start your backup is the Clickfree C2N Home Backup Drive and the included USB cable. Before you start your first Restore, you should read through the “Restoring My Content (HD)” chapter (page 33). For Clickfree to work, your computer needs to be running one of these operating systems: • Microsoft Windows 7 (any editions) • Microsoft Windows Vista (any editions) • Microsoft Windows XP (
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Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD) Backing Up My Content (HD) HOW DO I START USING MY CLICKFREE C2N HOME BACKUP DRIVE? Note: If you are a non-administrator user, or are an administrator setting up a Clickfree C2N Home Backup Drive for a non-administrator user, see “Non- administrator users” on page 53 before you begin using the C2N Home Backup Drive for the first time. If you have not yet backed up a computer onto the Clickfree C2N Home Backup, follow t
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Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD) • If you do not remember your password, click Show Hint and use the hint to help you enter your password. • If you still do not remember your password, see “What if I forget my password?: on page 66. After you enter the password, Clickfree loads. 6. The first time you run the Clickfree Backup on your computer, you will see the End User License Agreement. Click OK to accept the terms and conditions of use. 7. If
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Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD) Note: After you have backed up content on your C2N Home Backup Drive, View Files and Restore/Transfer buttons appear at the bottom of the screen beside Options. Zero effort backup – really! Unless you stop the countdown by clicking a button, at the end of the countdown period Clickfree starts the backup. • If you want to let Clickfree decide what needs to be backed up from where, then you’re done: just relax and l
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Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD) The Backup Summary screen shows you how many files in each category were backed up this time (New column) and for all backups for this computer, including this time (Total column). The Space Used column shows the amount of space that files from all backups for this computer take up on the C2N Home Backup Drive. It also tells you that the BackupLink utility is installed. For information about using BackupLink, see be
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Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD) Note: If you later uninstall the BackupLink (e.g. if you will be running Clickfree on this computer only), or if you unplug the C2N Home Backup Drive before the backup is complete (and therefore BackupLink does not get installed), you must use this procedure to run the backup each time. BackupLink is only installed automatically after the first backup; each subsequent backup will prompt you to install it (unless you sel
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Clickfree C2N Home Backup Drive User Guide Backing Up My Content (HD) Turning off the Notifications When Clickfree is backing up your files, whether you started it manually or it started automatically, you will see status notifications in the bottom right of your screen. If you don’t want to see these anymore, you can click Hide this message when you see it. Alternatively, right-click on the BackupLink icon in your system tray and choose Turn off Notifications. Troubleshooting: If a