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Get
Started
All you need to know to get going.
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Special note for Sprint As You Go customers With Sprint As You Go you can free yourself from long-term contracts and enjoy more wireless flexibility. Some limitations apply, depending on your service plan and smartphone. Data roaming may not be enabled and certain applications that are preinstalled on your smartphone may not be available or operational. Also, to purchase other subscription-based third-party content from application stores (such as BlackBerry World), you will need t
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Thanks for choosing Sprint. This booklet introduces you to the basics of getting started with Sprint and your BlackBerry Q10 smartphone. ReadyNow – For more help in getting up and running with your new smartphone, take advantage of exclusive Ready Now resources at sprint.com/readynow. You can even schedule a one-on-one appointment at a Sprint Store near you. For ongoing support and resources, visit sprint.com/support. There, you’ll find guides, tutorials, and more to help you get the
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Your BlackBerry Q10 Power on/off (Press and hold) Front camera Lock screen (Press) Notification LED Headset jack Volume up HDMI display port Mute (Press) USB/charging Voice Control port (Press and hold) Volume down Type the alternate character Delete on a key Enter Capitalize Speakerphone letters Symbols Microphone Voice Control (Press and hold) Speaker 4
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Using This Guide This Get Started guide is designed to help you set up and use your new BlackBerry Q10 smartphone. It’s divided into four sections to help you find the information you need quickly and easily. Get Ready − page 6 − Find out what Use Your Smartphone − page 16 − you need to do before you use your Take advantage of your smartphone’s smartphone the first time, including features and Sprint services, from the inserting a battery and activating Sprint basics (Making Calls) to
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Get Y our Smartphone Ready 1. To remove the battery door, press and slide the Before you start: Visit sprint.com/readynow to battery door down. learn about transferring contacts, calendars, 2. Align the battery contacts to insert the battery. To and more from your old phone. remove the battery, pull up the colored end of Install the Battery and Memory Card* the battery. 3. Insert the optional memory card if you have one. 4. Charge your smartphone using the charger provided in the box. P
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Activate Y our Smartphone Activate Your Smartphone If you received your smartphone in If you purchased your smartphone at a the mail and it is going to be activated Sprint Store, it is probably activated on an existing number (you’re and ready to use. swapping phones), go to sprint.com/ activate and follow the instructions. If you received your smartphone in the When you have finished, make a mail, and it is a new Sprint account or a phone call to confirm your activation. new pho
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Set Up Your Smartphone 3. Once you’ve finished the initial setup, tap Setup Explore the Setup Screens on the home screen to explore additional When you turn on your smartphone for the first setup options including setting up email, social time, you’ll be asked to set some options. Just networking accounts, BlackBerry Messenger follow the onscreen instructions and you’ll be up (BBM) and more. and running in no time. 1. After turning on your smartphone, follow the For more information
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BlackBerry ID BlackBerry Link BlackBerry ID Transfer Information to Your Smartphone Sign in using your BlackBerry ID or create a new BlackBerry ID if you don’t have one. BlackBerry With BlackBerry Link, you can bring your ID helps sync information (for example, contacts) contacts, pictures, music, apps, and more from between your smartphone and computer. It also your old smartphone to your new smartphone. manages your apps and services. Find information about BlackBerry Link at black
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BlackBerry Hub BlackBerry Hub From any app, stay close to what’s important with one fast and fluid gesture. Just a swipe to the right lets you peek at the BlackBerry Hub, allowing you to flow in and out of your messages and conversations. Swipe to the left and you have all your apps at your fingertips. • Swipe right for messages. • Swipe left for apps. • Tap an app icon to launch the app. • Tap or at the bottom of an app screen to show menus or additional actions. Or, touch and hold an o
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BlackBerry Navigation Basics Wake Up Your Smartphone Leave or Close an App Swipe up from below the screen and release You can leave an app by swiping up from your finger half-way up. To put your smartphone below the screen. The app is minimized and to sleep, press the Lock screen key. appears as an Active Frame. To close the app completely, tap . Note: For added security, you can require a password to wake up your smartphone. Swipe down from the top of the home screen and tap > Secu
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Notifications Checking Notifications On the home screen or in an app, slide your finger up from the bottom of the screen and pause. Your notifications appear on the left. To peek into the BlackBerry Hub to check messages, slide your finger to the right. To stay in your app, slide your finger to the bottom of the screen. 12
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Notification Icons Facebook message The notification icons show you that you have new or unopened items for your accounts in the Twitter message BlackBerry Hub. When you have a new item, the indicator appears on the notification icon. You can peek at your notification icons by LinkedIn message sliding your finger up from the bottom of the screen from anywhere on the smartphone. Phone call Email message Notification messages from apps and services such as BlackBerry Text message World BB
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Applications Contacts Remember Access the contacts from all of your A productivity app for collecting and accounts, as well as updates and categorizing information. shared activities, in a single app. Story Maker Browser Create and share a movie that you View and share webpages quickly make using pictures, videos, and with your contacts. music on your smartphone. Calendar Settings View all your events in one place, Change your smartphone’s settings. including events from your email and S
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Typing Type Using the Keyboard Cut, Copy, and Paste Text 1. To highlight text, touch and hold the text. To change your selection, move the cursor indicators. 2. Do one of the following: To type an • To copy the text, tap the highlighted accented character, Tap a press and hold the text. Tap . suggested letter and then tap the word to use it accented character • To cut the text, tap the highlighted text. on the screen Tap . Type the alternate 3. To paste the text, touch and hold where char
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Use Y our Smartphone: Phone Voicemail Phone Make Phone Calls 1. From the home screen, tap or to open Headset jack the Phone. Front camera 2. Tap . Active call screen Volume up 3. Dial a number. Switch between Mute 4. Tap Call. speakerphone, Volume down headset, and From the Phone, tap to call a recent number handset Make call notes or speed dial contact, or tap to call someone Move the call to Make another call BBM Video and put the active from your contact list. call on hold Open t
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Voicemail Set Up Voicemail Check Your Voicemail You should set up your voicemail and personal From your BlackBerry smartphone: greeting as soon as your smartphone is 1. From the Phone, touch and hold . activated. Always use a password to protect 2. Enter your password. against unauthorized access. 1. From the home screen, tap or to open From any other phone: the Phone. 1. Dial your wireless phone number. 2. Tap and then touch and hold to 2. When your voicemail answers, press . dial the v
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Contacts Contacts App Add Contacts to Your Smartphone 1. From the home screen, tap to open the Swipe down Contacts app. Favorites to change settings 2. Tap . Tap a contact 3. Enter the information for the contact. for details, social updates, • Tap a field and use the keyboard to type the and shared information. activities Filter contact • For additional fields, tap . types, such Press and hold a as BBM, contact, for Facebook, 4. Tap Save. options such as Search Add a and Twitter sha
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Messaging: BlackBerry Hub BlackBerry Hub Add an Account to Your Smartphone BlackBerry Hub is a convenient, always-on You can add email accounts, social networking location for all your email, text messages, social accounts, and more to your smartphone. networking messages, BBM chats, and more. Note: For Microsoft Exchange ActiveSync Swipe down to change accounts, contact your company’s Exchange the device settings Server administrator for required settings. Tap to view 1. Swipe down from th
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Camera and Video Camera App To open the camera, tap on the home screen. Time shift mode captures several milliseconds before and after your picture, so you can pinpoint the best frames to create the perfect shot. To change To zoom, slide settings, two fingers swipe down together and apart To focus on a subject, drag the box, then tap the screen to take a picture Tap for options (flash, shooting mode, and switch Previous between front Tap to switch picture and rear between Time cameras) Sh