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Level 2 Service Manual
6809497A97-O
Q
Digital Wireless Telephone
CDMA 800/1900 MHz, CDMA 1X/EV-DO
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MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. All other product or service names are the property of their respective owners. © Motorola, Inc. 2006. All rights reserved. Mobile Devices Business, Sawgrass International Concourse 789 International Parkway Room S2C Sunrise, FL 33325-6220
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2 Contents Level 2 Service Manual Contents Q CDMA 6809497A97-O Contents Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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2 Q CDMA Introduction Q CDMA 6809501A03-O Introduction ® Motorola Inc. maintains a worldwide organization that is dedicated to provide responsive, full-service customer support. Motorola products are serviced by an international network of company-operated product-care centers as well as authorized independent service firms. Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs that enable customers to meet requirements for reliable, continu
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Level 2 Service Manual Introduction Computer Program Copyrights The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted computer programs, including the exclusive right to copy, reproduce, modify, decompile, disassemble, and rever
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Introduction Q CDMA Conventions The following special characters and typefaces are used in this manual to emphasize certain types of information. Note: Emphasizes additional information pertinent to the subject ➧ matter. Caution: Emphasizes information about actions that may result in G equipment damage. Warning: Emphasizes information about actions that may result in E personal injury. Keys to be pressed are represented graphically. For example, instead of “Press H H”. the Menu Key”, you
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Level 2 Service Manual Introduction Parts Replacement When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual or supplement. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question. In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834 Accessories and Aftermar
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Specifications Q CDMA Specifications General Function Specification Frequency Range 1900 MHz PCS 1931.250 -1988.750 MHz Rx 1851.250 -1908.750 MHz Tx Frequency Range 800 MHz CDMA 869.70 - 893.31 Rx 824.70 - 848.31 Tx Channel Spacing 50 kHz PCS 30 kHz CDMA Channels 1150 PCS 788 CDMA 800 Modulation 1M25D1W (1.25 MHz bandwidth) CDMA 3G1XRTT (1.25 MHz bandwidth) CDMA-1X Duplex Spacing 80 MHz PCS 45 MHz CDMA 800 Frequency Stability ± 150 Hz (CDMA) Power Supply 3.6V Li Ion 1130 mAh battery Avera
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Level 2 Service Manual Product Overview Product Overview Motorola Q mobile telephones feature Code Division Multiple Access (CDMA) technology. Q also supports EVDO a wireless radio broadband data standard adopted by many CDMA mobile phone service providers. Compared to 1xRTT (CDMA2000 1x) networks currently being used by operators, 1xEV-DO is significantly faster, providing mobile devices with air interface speeds of up to 2.4576 Mb/s with Rev. 0 and up to 3.1 Mb/s with Rev. A. Only termina
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Product Overview Q CDMA � 1.3 mega pixel camera � Multi-Media Messaging (MMS) � Dual stereo quality speakers � Audio formats supported: iMelody, MIDI, MP3, AAC, WAV, WMA, WAX, QCELP � Image formats supported: GIF87a, GIF89a, JPEG, WBMP, BMP, PNG � Video formats supported: H.263, MPEG-4, GSM-AMR, AAC, WMV � Mini-SD removable memory � Large, high-resolution display (320 x 240 pixels, 65K TFT) � Display: 2.4” 320x240 65K TFT Personal Information Management The Q leverages Microsoft’s Windows Mobil
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Level 2 Service Manual General Operation General Operation Controls, Indicators, and Input/Output (I/O) Connectors The Q telephones’ controls are on the front and sides of the device, and on the keyboard as shown in Figures 1 and 2. Center Key Selects menu Navigate menus. items. Left Soft Key Right Soft Key Make & answer Turn on & off, calls. hang up, exit menus. Back Key Home Key Enter Key Voice Key ALT Key Camera Key Microphone Space Key 050250o Figure 1. Controls and Indicators Locat
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General Operation Q CDMA Infrared Port Thumb Wheel Mini SD Port Undo/Back Key Charge up and connect phone accessories 060151o Figure 2. Controls and Indicator Locations, Left and Right Side Headset Jack Camera Lens Camera Flash Battery Door Release Speakers 060xxxo Figure 3. Controls and Indicator Locations, Back Side Menu Navigation Q telephones have a simple icon and GUI. The phone also features a customizeable Start menu accessed by pressing the Start key. 12 May 15, 2006
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Level 2 Service Manual General Operation A 5-way navigation key allows you to move easily through menus. Figure 4 provides a view of the Home screen display. 060170o Figure 4. Home Screen Display Status Icons The main display provides constant graphical representations of battery capacity and signal strength, as well as the real-time clock. The Q user guide provides more information about icons shown on the main display. Whether a phone displays all indicators depends on the programming and
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General Operation Q CDMA 4. Active 3. Roam 5. Signal Line Strength Q C E G H 2. Message 6. Battery Indicator Level 7. Profile 8. Location 1. Data o Figure 5. Home Screen Status Icons 1 Data Indicator Shows connection status. Other indicators can include: a = secure data transfer E = Bluetooth® wireless connection 2 Message Indicator Shows when you receive a new message. Indicators can include: C = new e-mail or text message B = voicemail message 3 Roam Indicator The roam indicator sh
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Level 2 Service Manual General Operation 6 Battery Charge Indicator Vertical bars show the battery charge level. Recharge the battery when your phone shows Low Battery. 7 Profile Indicator Shows the call alert (ring) setting. When the profile is normal, outdoor, or automatic, no indicator is displayed. < = meeting % = speakerphone & = car (no icon) = normal Q = silent (no icon) = outdoor & = headset (no icon) = automatic 8 Location Indicator Shows when your phone can send location informati
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General Operation Q CDMA Operation For detailed operating instructions, refer to the appropriate User Guide listed in the Related Publications section toward the end of this manual. 16 May 15, 2006 6809501A03-O
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2 Q CDMA Level 2 Service Manual Tools and Test Equipment 6809495A97-O Tools and Test Equipment The following table lists tools and test equipment recommended for disassembly and reassembly of Q telephones. Use either the listed items or equivalents. Table 1. General Test Equipment and Tools 1 Motorola Part Number Description Application RSX4043-A Torque Driver Used to remove and replace screws Torque Driver Bit T-6, Apex 440-6 Torx or — equivalent. Torque setting is 1.25 in-lbs Used with torq
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Disassembly Q CDMA Disassembly The procedures in this section provide instructions for the disassembly of a Q telephone. Tools and equipment used for the phone are listed in Table 1, preceding. Many of the integrated devices used in this phone are vulnerable to damage from electrostatic discharge (ESD). Ensure adequate static protection is in place when G handling, shipping, and servicing the internal components of this equipment. Avoid stressing the plastic in any way to avoid damage to eith
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Level 2 Service Manual Disassembly Removing the Battery Door 1. Ensure the phone is turned off. 2. Slide the battery cover latch as shown in Figure 6. 3. Gently lift the top end of the battery cover away from the phone. 4. Lift the battery cover away from the phone. Battery door latch 060167o Figure 6. Removing the Battery Door 5. To replace, align the battery cover to the phone. 6. Insert the bottom end of the battery cover into the phone. 7. Lower the top end of the battery cover onto the phon
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Disassembly Q CDMA Removing and Replacing the Battery All batteries can cause property damage and/or bodily injury, such as burns if a conductive material, such as jewelry, keys, or beaded chains touch exposed termi- nals. The conductive material may complete an electrical circuit (short circuit) and E become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects. 1. Ensure the phone is turned off. 2
