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User Guide
HTC Hero™
www.sprint.com
© 2009 Sprint. Sprint and the logo are trademarks of Sprint.
Other marks are the property of their respective owners.
8/17/09
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Para encontrar esta guía para usuarios en Consejo español, por favor visita a www.sprint.com y haz clic en Support > Phones & Devices. To find this user guide in Spanish, please visit www.sprint.com and click Support > Phones & Devices.
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Table of Contents Tip Looking for something? If you don’t see it in the headings listed here, try the Index on page 144. Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Your Device’s Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Section 1: Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 1A. S
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2C. History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Viewing History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Making a Call From History . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Saving a Number From History . . . . . . . . . .
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2I. Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Bluetooth Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Using the Bluetooth Settings Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Pairing Bluetooth Devices . . . . . . . . . . . . . . . . .
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Section 4: Safety and Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . 127 4A. Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Important Health Information and Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 General Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Introduction ® This User Guide introduces you to Sprint service and all the features of your new device. It’s divided into four sections: Section 1: Getting Started Section 2: Using Your Device Section 3: Sprint Service Features Section 4: Safety and Warranty Information Because of updates in device software, this printed guide may not be the most current version for your User Guide device. Visit www.sprint.com and log on to My Sprint Wireless to access the most recent version of
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Settings 1: Personalize 1: Scenes 2: Home wallpaper 3: Lockscreen wallpaper 4: Default ringtone 2: Wireless controls 1: Airplane mode 2: Wi-Fi 3: Wi-Fi settings 1: Wi-Fi 2: Network notification 4: Bluetooth 5: Bluetooth settings 1: Bluetooth 2: Device name 3: Discoverable 4: Scan for devices 6: Mobile network 7: Mobile network settings 1: Roaming 2: Data roaming 3: Data roaming guard 4: Data roaming sound 5: Call guard 6: Network power saving 7: Switch NAM 8: Mode of operation 8: Mobile netwo
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9: Applications 1: Unknown sources 2: Manage applications 3: Development 10: SD card & phone storage 1: Total space 2: Available space 3: Unmount SD card 4: Format SD card 5: Available space 11: Date & time 1: Automatic 2: Set date 3: Select time zone 4: Set time 5: Use 24-hour format 6: Select date format 12: Locale & text 1: Select locale 2: Touch Input 1: Keyboard types 2: Keyboard language 3: Text input 4: Tutorial 3: Tutorial 13: About phone 1: System updates 1: Firmware update 2: Update p
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Section 1 Getting Started
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5 1A. Setting Up Service Setting Up Your Device (page 2) Activating Your Device (page 2) Setting Up Your Voicemail (page 3) Sprint Account Passwords (page 3) Getting Help (page 4) Setting Up Your Device 1. Install the battery: Push the back cover up with your thumb until it disengages from the device and then slide it up to remove. Align the battery’s exposed copper contacts with the battery connectors inside the battery compartment. Insert the contact side of the battery firs
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Tip Do not press while the device is being activated. Pressing cancels the activation process. Note If you are having difficulty with activation, contact Sprint Customer Service by dialing 1-888-211-4727 from any other phone. Setting Up Your Voicemail Your device automatically transfers all unanswered calls to your voicemail, even if your device is in use or turned off. You should set up your Sprint Voicemail and personal greeting as soon as your device is activated. 1. From the Home screen
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Getting Help Managing Your Account Online: www.sprint.com Access your account information. Check your minutes used (depending on your Sprint service plan). View and pay your bill. Enroll in Sprint online billing and automatic payment. Purchase accessories. Shop for the latest Sprint phones. View available Sprint service plans and options. Learn more about data services and other products like Sprint Picture Mail, games, ringers, screen savers, and more. From Your Sprint Device
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Section 2 Your Device
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2A. Device Basics Your Device (page 6) Viewing the Display Screen (page 7) Turning Your Device On and Off (page 10) Battery and Charger (page 11) Getting Around Your Device (page 12) Displaying Your Phone Number (page 13) Making and Answering Calls (page 13) Entering Text (page 17) Home Screen (page 21) Tip Device Software Upgrades – Updates to your device’s software may become available from time to time. Sprint will automatically upload critical updates to your device. You c
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4. Display Screen displays all the information needed to operate your device, such as the call status, the People list, the date and time, and the signal and battery strength. 5. MENU Key allows you to open a list of actions that you can do on the current screen. 6. CALL Key allows you to place or receive calls, answer Call Waiting, use 3-Way Calling, or activate Automatic Speech Recognition (ASR). 7. HOME Key takes you back to the Home screen. When in standby mode, press and hold to open the
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Status Bar – Notification Icons General notification (for example, sync Device connected to computer via USB error) cable Storage card is low on free space Storage card is safe to remove or storage card is being prepared Wi-Fi is on and wireless networks are No storage card installed on the device. available Data synchronizing – connected to New tweet HTC Sync New location detected Updates available for an application downloaded from Android Market Status Bar – Device Status Icons Signal
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To open the Notifications panel: When a new notification icon displays in the status bar, press and hold the status bar, and then slide your finger downward to open the Notifications panel. Tap to clear all notifications. Tap a notification to open the related application. Press and hold, and then slide up to close the Notifications panel. If you have several notifications, you can scroll down the screen to view more notifications. Tip You can also open the Notifications panel from
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Turning Your Device On and Off Turning Your Device On Press . Turning Your Device Off 1. Press and hold for about two seconds. Note When the screen is locked and you press , it will only turn off the screen and not the device. You will need to unlock the screen first before you press and hold . See “To unlock the screen:” for details. 2. On the Phone options menu, tap Power off. 3. On the Power off confirmation box, tap OK. Turning Off the Screen When Not in Use To save battery power, the d
