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Digital Mailing System
DM300c and DM400c series
Operator Guide
UK and ROI Version
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Table of Contents Chapter 1 Introduction About Your Digital Mailing System .....................................1-2 About IntelliLink™ ..............................................................1-2 Postal Requirements .........................................................1-3 Safety ................................................................................1-4 Specifications ....................................................................1-5 Chapter 2 Getting to Know Your Machine M
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Table of Contents Text Messages .................................................................3-15 What is a Text Message? ......................................... 3-15 Selecting a Text Message ........................................ 3-15 Viewing a Text Message .......................................... 3-15 Creating a Text Message ......................................... 3-16 Delete a Text Message ............................................. 3-16 Edit a Text Message .....................
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Table of Contents Postal Code Update (mandatory) .............................. 5-6 Postal Inspection (mandatory) ................................... 5-6 Postal Rate Update (mandatory) ............................... 5-7 Connecting to the Data Centre (other than for Postage) ...5-8 Chapter 6—System Options System Options Introduction .............................................6-3 Basic Options ....................................................................6-4 Advancing the date/Returning
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Table of Contents Entering the Dial Prefix ............................................ 6-14 Change Postage by phone (PbP) Number .............. 6-15 Selecting Blind Dialing ............................................. 6-15 Change Modem Parameters .................................... 6-16 Distributor Settings ..........................................................6-17 Access the Distributor Settings ................................ 6-17 Parameter Descriptions ................................
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Table of Contents Chapter 8 Troubleshooting Getting Help .......................................................................8-2 Power Problems (nothing displays) ...................................8-2 Error Messages .................................................................8-3 Printing Problems ..............................................................8-4 Feeding Problems .............................................................8-5 Display Problems ............................
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Table of Contents Chapter 11—Departmental Accounting Overview of the Accounting Feature .........................11-2 Turning On Accounting (if available) .........................11-3 Turning Off Accounting ..............................................11-3 Selecting an Account ................................................11-3 Creating an Account ..................................................11-4 Editing an Account/Setting Up Account Passwords ..11-5 Turning On Account Passwords ........
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1 • Introduction DM300c DM400c This chapter lists the key features of your mailing system, tells you what's in this book, and presents important safety information. About Your Digital Mailing System........................1-2 About IntelliLink™.................................................1-2 Postal Requirements ............................................1-3 Safety ...................................................................1-4 Specifications .......................................
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1 • Introduction About Your Digital Mailing System Your digital mailing system's advanced features include: • Space-saving, compact footprint. • Large, easy-to-read display shows system status and prompts you through setup operations. • Semi-automatic and automatic envelope feeding, transport, and auto-eject. • Automatic date advance. • Keyboard-selectable ad slogans (if used). ® • Convenient, one-button postage-adding via Postage by Phone (requires analogue phone line). • Stacker neatly stac
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1 • Introduction Your mailing system takes full advantage of IntelliLink™, your digital gateway to an entire suite of services and information that can move your mail more efficiently and enhance your business performance. IntelliLink™ technology gives you the ability to: Add Postage Funds conven ently You can add funds to your machine electronically via the Postage by ® Phone system . Download Postal Rate Updates The latest postal rates are downloaded precisely when you need them. A
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1 • Introduction Safety The equipment is supplied with a moulded mains lead and plug which should be used. If the lead cannot be used as supplied for any reason, the following information applies: 1. An approved mains lead for the country concerned must be used. 2. As the colours of the wires in the mains lead of this equipment may not correspond with the coloured markings identifying the terminals in your plug, proceed as follows: - The wire which is coloured green and yellow must be c
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1 • Introduction Specifications Equipment DM300c DM400c Size (including 315mm H x 370mm 315mm H x 840mm Integrated Weight W x 435mm D W x 500mm D Platform) Weight 8.5 kg approx 13 kg approx Power Requirements 100-240 VAC, 100-240 VAC, 50/60Hz. 1.0A 50/60Hz. 1.0A Communication 3 USB; 1 RJ-11 3 USB; 1 RJ-11 Ports Operating 4°C to 43°C 4°C to 43°C Temperature LCD Display Size 88 x 44mm 88 x 44mm Throughput* 65 letters per minute 95 or 120 letters per *Actual Throughput w ll vary, minute dep
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1 • Introduction Meter Specifications UK Models Republic of Ireland Models Maximum Imprint £99.99 €99.99 Maximum Credit £9,950.00 €9,950.00 Setting Setting Increment £50 €50 Reset Type Postage by Phone Postage by Phone Piece Count Up to 8 digits Up to 8 digits (nonresettable) (nonresettable) All Pitney Bowes postage meters are manufactured in accordance with An Post's and Royal Mail's Franking Machine Standards. This includes ascending register security, which will lock the ascending regis
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1 • Introduction Material Specifications Envelope Size (see Figure Minimum 89 x 127mm Below) Maximum 330 x 381mm Envelope Flap Depth 22mm Min - 72mm Max Envelope Thickness Minimum 0.20mm Maximum (DM300c) 9.5mm Maximum (DM400c) 8mm Stack Height for Mail 60mm Envelope Weight 1g Min - 450g Max IMPORTANT: For best results, always make sure your material conforms to our published specifications. 381mm 72mm Maximum 330mm 127mm 22mm 89mm Minimum SDC755A 1-7
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1 • Introduction 1-8 SDC755A
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2 • Getting to Know Your System DM300c DM400c In this chapter you'll find out where everything is and what it does. Machine Features–Front DM300c ........................2-2 Machine Features–Front DM400c ........................2-4 Control Panel ........................................................2-6 Machine Features–Rear .......................................2-8 SDC755A 2-1
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2 • Getting to Know Your System Machine Features- Front DM300c 2 1 4 3 10 9 5 6 8 7 Shown with Weighing Platform 2-2 SDC755A
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2 • Getting to Know Your System 1. Control Panel—allows you to enter and setup information on your machine. 2. Tape Feeder—holds and feeds tapes for printing. 3. LED—lights green when your system is on; lights orange when your system is in "sleep" mode. 4. Weighing Platform—allows you to weigh and calculate postage of a mail piece based on the service selected. 5. Ink Access Cover—opens up to allow replacement of the ink cartridge. See Chapter 7, Maintenance for instructions. 6. Stacker Tra
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2 • Getting to Know Your System Machine Features- Front DM400c 1 2 4 5 10 3 9 8 6 12 7 11 2-4 SDC755A
