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Model WHES20
Model WHES30
How to install, operate and
maintain your Demand
Controlled Water Softener
Do not return water softener to store
If you have questions or concerns when
installing, operating or maintaining your
softener, call our toll free number:
1--866--986--3223
Monday -- Friday, 8 am -- 9 pm EST
System Tested and Certified by
NSF Internationalagainst NSF/ANSIStandard 44
forsoftenerperformance.
7283659 (Rev. B 6/8/06)
Product No. 8562921--A
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Table of Contents Water Softener Safety .......................................................................... 3 Before You Start ............................................................................... 3 Inspect Shipment .............................................................................. 4 Water Softener Dimensions ..................................................................... 5 Water Conditioning Information .........................................................
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Troubleshooting Guide ......................................................................... 29 Automatic Electronic Diagnostics ............................................................. 30 Manual Advance Diagnostics---Model WHES20................................................. 30 Manual Advance Regeneration Check---Model WHES20......................................... 31 Manual Advance Diagnostics---Model WHES30................................................. 32 Manual Advance Regener
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The water softener requires a minimum water flow of 3 gallons per minute at the inlet. Maximum allowableinletwaterpressureis125psi. Ifdaytime pressureis over80 psi,nighttime pressuremay exceedthemaximum.Useapressurereducingvalveifnecessary.(Addingapressurereducingvalve mayreducetheflow.)Ifyourhomeisequippedwithabackflowpreventer,anexpansiontankmust beinstalledinaccordancewithlocalcodesandlaws. The water softener works on 24 volt--60 hz electrical power only, supplied by a direct plug--in transfo
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For future reference, enter the following information. ModelNo. Serial No. Code Installation date *Waterhardness gpg **Iron content ppm on registration decal (located under salt hole cover) on shipping carton *Ahardnessteststripisprovidedwithyourwatersoftener. **Kitsareavailableatretailhardwarestoresfortestingwaterhardnessandironcontent.Someretail storeswillalsotestyourwaterforafee. WaterSoftenerDimensions 19” 3---3/8” IN 18” OUT IN --- OUT C A B MODEL NOMINALRESINTANK SIZE A B C WHES20 8” DI
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HowaWaterSoftenerWorks SofteningCycle Whenthewatersoftenerisprovidingsoftwater,itiscalled“service”orthe“softeningcycle”.During thiscycle,hardwaterflowsfromthemainwaterpipeinthehouseholdintothewatersoftener.Inside theresintankisabedmadeupofthousandsoftiny,plasticresinbeads.Ashardwaterpassesthrough thebed,eachbeadattractsandholdsthehardnessminerals.Waterwithoutthehardnessminerals(soft water)flowsfromthewatersoftenertotherestofthehouse. Regeneration Cycle Eventuallythebeadsbecomecoatedwithcalciumor
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Factor into your diet the amount of sodium or potassium shown below, based on your water hardnessandconsumption. SodiumAddedtoWaterfromCationExchangeSoftening SodiumaddedbyCation PotassiumaddedbyCation InitialWaterHardness ExchangeSofteningofWater* ExchangeSofteningofWater** GrainsperGallon MilligramsNa+/qt. MilligramsK+/qt. 1 7.5 12.75 5 37 62.9 6 44 74.8 7 52 88.4 8 60 102 9 68 115.6 10 75 127.5 15 112 190.4 20 150 255 30 225 382.5 40 300 510 *If your water supply is 15 grains hard and you dra
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Ferric(redwater),andbacterialandorganicallyboundironsareinsoluble.Thiswatersoftenerwill not remove ferric or bacterial iron. This iron is visible immediately when drawn from a faucet becauseithasoxidizedbeforereachingthehome.Itappears assmallcloudyyellow, orange,or reddishsuspendedparticles.Afterthewaterstandsforaperiodoftime,theparticlessettletothe bottomofthecontainer.Generallytheseironsareremovedfromwaterbyfiltration.Chlorination isalsorecommendedforbacterialiron. Colloidalandinorganicallybou
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LocationRequirements Considerallofthefollowingwhenselectinganinstallationlocationforthewatersoftener. • Do notlocate the water softener where freezing temperatures occur. Do notattemptto treatwaterover120_F.Freezing,orhotwaterdamagevoidsthewarranty. • To condition all water in the home, install the water softener close to the water supply inlet, and before all other plumbing connections, except outside water pipes. Outside faucetsshouldremainonhardwatertoavoidwastingconditionedwaterandsalt. • An
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ValveDrainRequirements Usetheflexibledrainhose,thatisincluded,measureandcuttothelengthneeded.Flexibledrainhose isnotallowedinalllocalities(checkyourplumbingcodes).Iflocalcodesdonotallowuseofaflexible drainhose,arigidvalvedrainrunmustbeused.Buyacompressionfitting(1/4NPTx1/2in.minimum tube)and1/2”tubingfromyourlocalhardwarestore.Thenplumbarigiddrainasneeded(seeFigure 3). NOTE: Avoidlongdrainhoseruns,orelevatingthehosemorethan8’abovethefloor.Makethe watersoftenervalvedrainasshortanddirectaspossible
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PlantheInstallation Inlet --- OutletPlumbingOptions Alwaysinstalleitherasinglebypassvalve(provided)or,ifdesired,partsfora3valvebypasssystem (notincluded)canbepurchasedandassembled,asshowninFigure4.Bypassvalvesallowyoutoturn offwatertothesoftenerformaintenanceifneeded,butstillhavewaterinhousepipes. 3valvebypass Singlevalvebypass pulloutfor service/ softwater bypass valve pushin outlet inlet forbypass valve valve from watersoftener towatersoftener Figure4 • Pipeandfittingsmustbe3/4”minimum. Useeit
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Installation TurnOffWaterSupply 1. Closethemainwatersupplyvalve,nearthewellpumporwatermeter. 2. Openallfaucetstodrainallwaterfromthehousepipes. NOTE: Be sure not to drain water from the water heater, as damage to the water heater elementscouldresult. InstalltheBrineTankOverflowElbow Installthebrinetankoverflowgrommetandelbowinthe13/16”diameterholeinthebackofthesalt storagetanksidewall. NOTE: Thesaltstoragetankdrainelbowacceptseither1/2”or3/8”I.D.hose. Top cover Nozzleventuriassembly Brinetank ov
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MovetheWaterSoftenerintoPlace 1. Move the water softener into installation position. Setitona levelsurface. Ifneeded, placethe watersofteneronasectionofplywood,aminimumof3/4”thick.Then,shimundertheplywood tolevelthewatersoftener,seeFigure7. IMPORTANT: Donotplaceshimsdirectlyunderthesaltstoragetank.Theweightofthetank,when fullofwaterandsalt,maycausethetanktofractureattheshim. Plywood Shim Figure7 (ifneededforleveling) 2. Visuallycheckandremoveanydebrisfromthewatersoftenervalveinletandoutletports.
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AssembleInletandOutletPlumbing Measure,cut,andlooselyassemblepipeandfittingsfromthemainwaterpipetotheinletandoutlet portsofthewatersoftenervalve.Besuretokeepfittingsfullytogether,andpipessquaredandstraight. Besurehardwatersupplypipegoestothewatersoftenervalveinletside. NOTE: Inletandoutletaremarkedonthevalve.Tracethewaterflowdirectiontobesure. IMPORTANT: Besuretofit,alignandsupportallplumbingtopreventputtingstressonthesoftener valveinletandoutlet.Unduestressfrommisalignedorunsupportedplumbingmay
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Threadedpipe R 1. ApplypipejointcompoundorTeflon tapetoallmalepipethreads. 2. Tightenallthreadedjointsandmakeallsolderconnections. IMPORTANT: Securegroundclamptometalpipes. CPVCplastic pipe 1. Clean, prime and cement all joints, following the manufacturer’s instructions supplied with the plasticpipeandfittings. Other 1. Followthepipingsystemmanufacturer’sinstructionswhenusingotherpipeapprovedforpotable water. IMPORTANT: Securegroundclamptometalpipes. InstallValveDrainHose 1. Measure, cut to need
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AddWaterandSalttotheSaltStorageTank 1. Usinga container, addabout three gallonsofcleanwaterintothe salt storage tank. 2. Addsalt tothe storage tank. Use nugget, pellet orcoarse solarsaltswithlessthan1%impurities. NOTE: See “Routine Maintenance Section” foradditional informationonsalt. Personswhoareonsodiumrestricteddietsshouldconsidertheaddedsodiumaspartoftheiroverallsodiumintake. Forexample,ifyourwatersupplyis15grainshard,andyoudrank3quartsofsoftenedwateryouwouldconsume 335milligramsofsodium. T
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ProgramtheWaterSoftener -- ModelWHES20 Display UPbutton + − PRESSTOSCHEDULE PROGRAM HOLDTOSTART RECHARGE RECHARGE button PROGRAM button DOWN Button Figure10 Ifyouhavequestionsaboutinstallation,programming,operatingandroutinemaintenance... call1--866--986--3223,Monday -- Friday,8amto9pm,EST. Whenthetransformerispluggedintotheelectricaloutlet,amodelcodeandatestnumber(example: s3.0),begintoflashinthefaceplatedisplay.Then,12:00PMandthewords“PRESENTTIME”begin toflash. − + NOTE: If-- -- -- -- showsint
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SetWaterHardnessNumber 1. Pressthe PROGRAMbuttononceagaintodisplayaflashing25andtheword“HARDNESS”. HARDNESS − + 2. Pressthe Upor Downbuttonstosetyourwaterhardnessnumber. NOTE: Besuretoenterthegrainspergallon(gpg)hardnessofyourwatersupplyonpage5,for futurereference. Ifyourwatersupplycontainsiron,compensateforitbyaddingtothe waterhardnessnumber.Forexample,assumeyourwateris20gpghardand contains2 ppm iron. Add 5 to the hardness number for each 1 ppm of iron. In this example, you woulduse30foryourhar
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ProgramtheWaterSoftener -- ModelWHES30 Display UPbutton SETSALTLEVELbutton SET SALT + LEVEL PROGRAM CHECK PRESSTOSCHEDULE SALT − HOLDTOSTART LEVEL RECHARGE RECHARGE button DOWN Button PROGRAM button Figure11 Ifyouhavequestionsaboutinstallation,programming,operatingandroutinemaintenance... call1--866--986--3223,Monday -- Friday,8amto9pm,EST. Whenthetransformerispluggedintotheelectricaloutlet,amodelcodeandatestnumber(example: s3.0),begintoflashinthefaceplatedisplay.Then,12:00PMandthewords“CURRENTT
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SetWaterHardnessNumber 1. Pressthe PROGRAMbuttononceagaintodisplayaflashing25andtheword“HARDNESS”. − + 2. Pressthe Upor Downbuttonstosetyourwaterhardnessnumber. NOTE: Besuretoenterthegrainspergallon(gpg)hardnessofyourwatersupplyonpage5,for futurereference. Ifyourwatersupplycontainsiron,compensateforitbyaddingtothe waterhardnessnumber.Forexample,assumeyourwateris20gpghardand contains2 ppm iron. Add 5 to the hardness number for each 1 ppm of iron. In this example, you woulduse30foryourhardnessnumb
