Resumen del contenido incluido en la página 1
Telecommunication Systems Division
Digital Business Telephone Systems
CTX100 and CTX670
General Description
November 2002
Resumen del contenido incluido en la página 2
3. Network connection information USOC jack required: RJ11/14C, Strata CTX100 and CTX670 RJ21/2E/2F/2G/2HX/RJ49C (see Network Requirements in this document). Items 2, 3 and 4 are also indicated on the equipment label. General End User Information 4. Authorized Network Parts: 02LS2/GS2, 02RV2-T/O, OL13C/B, T11/12/31/32M, The Strata CTX100 or CTX670 Digital Business Telephone System is registered in 04DU9-BN/DN/1SN, 02IS5, 04DU9-BN/DN/1SN1ZN accordance with the provisions of Part 68 of the Fede
Resumen del contenido incluido en la página 3
TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS TELECOMMUNICATION SYSTEM PRODUCT OR OTHERWISE MADE AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TE
Resumen del contenido incluido en la página 4
Toshiba America Information Systems, Inc. Telecommunication Systems Division Limited Warranty Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new condition, be free from defects in material and workmanship for twenty-four (24) months after delivery. This warranty is void (a) if the equipment is used under other than normal
Resumen del contenido incluido en la página 5
Contents Introduction Organization .........................................................................................................................................vii Conventions .........................................................................................................................................viii Related Documents/Media .................................................................................................................... ix Installation and Programmi
Resumen del contenido incluido en la página 6
Contents Chapter 3 – Capacities CTX670 Cabinet Slots ........................................................................................................................... 8 Base Cabinet .................................................................................................................................... 8 Expansion Cabinets ......................................................................................................................... 9 CTX670 Remote Expansion Cabine
Resumen del contenido incluido en la página 7
Contents Chapter 6 – Features Automatic Call Distribution (ACD) Server ......................................................................................... 38 Multiple Group Agent Login ......................................................................................................... 38 Skills-based Routing ...................................................................................................................... 38 Priority Queuing ........................................
Resumen del contenido incluido en la página 8
Contents Chapter 6 – Features Delayed Ringing ................................................................................................................................... 48 Destination (Toll) Restriction .............................................................................................................. 49 Through Dialing ............................................................................................................................ 49 Direct Inward Dialing (DID) ..
Resumen del contenido incluido en la página 9
Contents Chapter 6 – Features Message Waiting .................................................................................................................................. 58 LED Indication .............................................................................................................................. 58 Stutter Dial Tone ........................................................................................................................... 58 Microphone (External Unit) ...
Resumen del contenido incluido en la página 10
Contents Appendix – Specifications Transfer ................................................................................................................................................ 67 Transfer with Camp On ................................................................................................................. 67 Transfer Immediate ........................................................................................................................ 68 Transfer Privacy .........
Resumen del contenido incluido en la página 11
Introduction This General Description provides an overview of the Strata CTX100 and CTX670 digital business telephone systems, associated hardware and features. Organization This document is divided into the following major topics: Chapter 1 – Strata CTX100 Overview describes the system, its basic capacities and system expansion. Chapter 2 – Strata CTX670 Overview describes the system, its basic capacities, system expansion, and remote maintenance. Chapter 3 – Capacities includes Strat
Resumen del contenido incluido en la página 12
Introduction Conventions Conventions Conventions Description Elaborates specific items or references other information. Within Note some tables, general notes apply to the entire table and numbered notes apply to specific items. Important! Calls attention to important instructions or information. Courier Shows a computer keyboard entry or screen display. “Type” Indicates entry of a string of text. Indicates entry of a single key. For example: Type prog then “Press” press Enter. Shows a multip
Resumen del contenido incluido en la página 13
Introduction Related Documents/Media Related Documents/Media Installation and Programming Strata CTX Installation & Maintenance Manual Strata CTX Programming Manual User Guides DKT3000/2000-series Digital Telephone DKT3001/2001 Digital Single Line Telephone Standard Telephone DKT2104-CT Cordless Telephone DKT2004-CT Cordless Telephone Quick Reference Guide DKT3000/2000-series Digital Telephone CD-ROMs Strata CTX WinAdmin Application Software and Documentation Library Strata C
Resumen del contenido incluido en la página 14
Introduction Related Documents/Media x Strata CTX General Description 11/02
Resumen del contenido incluido en la página 15
Strata CTX100 Overview 1 The Strata CTX100 is a compact system that Base Expansion provides large system features (see Figure 1). It is designed for wall mounting and occupies very little space. The CTX100 basic processor can be configured with a one or two cabinet system. A single (Base) cabinet system supports a combination of up to 64 Central Office (CO) lines and stations, while a two (Base and Expansion) cabinet system can support up to 112 CO lines and stations. System line and st
Resumen del contenido incluido en la página 16
Strata CTX100 Overview CTX100 Processor CTX100 Processor The system operates with one processor circuit board (ACTU) that installs in a dedicated slot of the Base Cabinet. The ACTU processor incorporates the following hardware features: CPU/Memory The CTX100 uses a high-speed, 32-bit, RISC processor, Dynamic Random Access Memory (DRAM) working memory, Static Random Access Memory (SRAM) with lithium battery for memory back-up, and flash program memory. Large Scale Integrated (LSI) Circuits The
Resumen del contenido incluido en la página 17
T TOSHBIA OSHBIA DIGITAL BUSINESS TELEPHONE SYSTEM DIGITAL BUSINESS TELEPHONE SYSTEM MODEL CHSUB112A V 1A. NO R 10062 MODEL CHSUB112A V 1A. NO R 10039 Strata CTX100 INPUT: 120Vac 60Hz 1.8A Strata CTX100 INPUT: 120Vac 60Hz 1.8A TOSHIBA CORPORATION MADE IN MALAYSIA ZCP TOSHIBA CORPORATION MADE IN MALAYSIA ZCP Strata CTX100 Overview CTX100 Cabinet Slots CTX100 Processor Optional Subassemblies Optional subassemblies can be attached to the ACTU processor to provide additional features. The
Resumen del contenido incluido en la página 18
Strata CTX100 Overview CTX100 License Control CTX100 License Control The system size and feature capability is controlled using a software License Key Code. This key code is obtained from Toshiba Internet FYI during the ordering process and is installed onto the system processor via Strata CTX WinAdmin. Processor license codes activate system hardware capacities in the following increments. The first 32 line/station ports do not require a license. Each additional set of four line/station p
Resumen del contenido incluido en la página 19
Strata CTX670 Overview 2 The Strata CTX670 system provides sophisticated telecommunication features in a modular system designed for growth. Its universal slot architecture enables you to select the combination of Central Office (CO) lines, stations, and peripheral options that best suit your needs. The CTX670 basic processor can be configured for smaller systems as a one or two cabinet system with a capacity of up to 192 CO lines and stations combined. It can expand to support up to sev
Resumen del contenido incluido en la página 20
Strata CTX670 Overview CTX670 Processor PCBs CTX670 Processor PCBs The system operates with one set of processor PCBs (BECU/BBCU) that install in dedicated slots of the Base Cabinet. The BECU/BBCU processor incorporates the following on-board hardware features: CPU/Memory The CTX670 uses a high-speed, 32-bit, Reduced Instruction Set Computing (RISC) processor, Dynamic Random Access Memory (DRAM) working memory, Static Random Access Memory (SRAM) with lithium battery for back-up memory, and
