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DKT / IPT Telephone
Quick Reference Guide
STRATA Business Telephones
Helping You
CIX/CTX
Communicate Better
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Introduction This quick reference guide applies to Toshiba DKT3200-series digital telephones and Internet Protocol (IPT1020-SD, IPT2000-series and SoftIPT) telephones connected to a Strata CIX/CTX system. See your Telephone System Administrator to find out which features you have. Use the check boxes or blank lines to enter the variable selections for your telephone. What’s My Line? Throughout this guide, the word “line” is mentioned. Check mark which Line type you have. For example, you
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Which Codes Do I Use? Default feature codes are listed in this guide. Check with your System Administrator to see if these codes have been changed. If so, write the new codes in the blank lines and cross out the default codes. For example: Cnf/Trn + #46 or . Making a Call Hot Dialing 1. To make a call using Hot Dialing, dial the number. 2. When connected, you can continue speakerphone operation or lift the handset and continue the conversation. Spkr Button 1. To make a call, press Spkr.
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Handsfree Answerback ! To receive a hands free internal call over the speakerphone 1. You hear a single long tone, then the caller’s voice. Do not lift the handset; speak toward the telephone in a normal voice. Spkr or take the handset off-hook if you wish to 2. Press transfer the call or place it on hold. ! To switch between Handset and Speakerphone ! Press Spkr and place the handset on-hook to switch from Handset to Speakerphone mode. Account Code Calls ! To dial with a Forced Account Code
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Conference Calls 1. While on a call, press Cnf/Trn. 2. Call another station or outside line. 3. When the called party answers, press Cnf/Trn. If it’s busy or there’s no answer, press Cnf/Trn again to return to the original connection. All parties are conferenced. 4. Repeat the above steps to add more lines. You can conference up to eight parties. Note When the person who initiates the conference (master) hangs up, control transfers to the first internal station added to the conference. If n
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Hold 1. To place a call on Hold, press the Hold button. 2. To return to the held call, press the held line’s button. If you do not return to the held call, it rings back to your phone. If you are busy on another call, you hear two tone bursts. If the held party hangs up, the call is released. 3. If you have additional lines at your station to hold, repeat Step 1 above. ! To place a call on Exclusive Hold ! While on a call, press Hold twice. (No one can accidently pick up your call.) ! To pla
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Call Park Orbits ! To park a call 1. While on a call, press Park in Orbit ...or Cnf/Trn + #33 or ________ . 2. Specify the Park Orbit using one of the following: and the system automatically selects a General • Press * Park Orbit between 7000~7019. The chosen orbit appears on the LCD. • Enter a valid extension. # and the system automatically selects your • Press extension as the orbit. 3. Hang up. If the parked call is not retrieved, the call rings back to your phone. ! To retrieve a pa
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Redial Use this button to redial the last number dialed from your phone. ! To redial the last number, press Redial or 0. * Speed Dial ! To store a Station Speed Dial Number We suggest storing Speed Dial numbers on a One Touch button; use Speed Dial Codes to store more numbers. 1. Press Program or dial #9876. 2. Press Spdial. 1, then enter a Speed Dial Code (00~99). 3. Press 4. Enter the number to be stored in the Speed Dial bin (32 digits max.). Spdial to store the entry. See “DATA 5. Press
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Voice Mail Call Monitor System Availability: Only with Strata CTX28 ! To enable and disable Voice Mail Call Monitor 1. Press Call Monitor button. 2. Enter your voice mail password, then press #. ! To cancel Call Monitor ! Press Call Monitor button. ! To monitor a call using Call Monitor 1. The flashing Call Monitor button indicates that a message is being recorded in voice mail. Call Monitor button. 2. To listen, press the 3. To talk to the caller, press the Call Monitor button again. Voice M
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IPT2008-SDL / DKT3014/3214-SDL LCD Features ! To use Direct Station Selection 1. Press the DIRECT SS Soft Key to view the first screen. 2. Press the soft keys MORE or PREVIOUS to view the other pages. 3. To select someone from the list, press the Soft Key next to the name. ! To use Speed Dial 1. Press the Soft Key next to the SYSTEM SD or PERSONAL SD to view the first screen. 2. Press the soft keys MORE or PREVIOUS to view the other pages. 3. Select someone from the list by pressing the S
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Flexible Button Codes Account Code 660 Auto Busy Redial 150 Auto Callback 160 Call Forward - Any Calls (Internal and External) All Call 340 Busy 350 No Answer 360 Busy No Answer 370 Call Park Orbit 170 Call Pickup Incoming - Group Pickup 430 Incoming - Directed Terminal Pickup 440 Incoming - Directed Group Pickup 450 Incoming - Directed DN Pickup 460 On hold - Local Retrieve 490 On hold - Remote Retrieve 500 On hold - Outside Line Retrieve 480 On hold - Directed DN Retrieve 510 Incoming - Any Ex
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CIX-CTX-QRG-VB Version B1, February 2007 Toshiba America Information Systems, Inc., Telecommunication Systems Division 9740 Irvine Blvd., Irvine, CA 92618-1697 (949) 583-3700 www.telecom.toshiba.com © 2007 Toshiba America Information Systems, Inc. All product, service and company names are trademarks, registered trademarks or service marks of their respective owners. Information including without limitation product prices, specifications, availability, content of services, and contact info
