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Telecommunication Systems Division
®
Strata CIX and CTX
IPT/DKT Telephone
User Guide
August 2007
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Important! Toshiba Telecommunication Systems Division sells its products through Authorized Dealers. Our Dealers are certified in Sales and Technical Training for Toshiba products, and focus on providing the best possible customer experience. Dealer services include: network assessments, product recommendations, installations, and ongoing technical and sales support. Before making any changes or updates to their Toshiba Telecom product (hardware or software), Toshiba advises Businesses to
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TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS TELECOMMUNICATION SYSTEMS PRODUCT OR OTHERWISE MADE AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE T
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Toshiba America Information Systems, Inc. Telecommunication Systems Division End-User Limited Warranty Toshiba America Information Systems, Inc., (“TAIS”) warrants that this telephone equipment manufactured by Toshiba (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new condition, be free from defects in material and workmanship for twenty-four (24) months after delivery, except as otherwise provided by TAIS in t
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WARRANTIES FOR NON-TOSHIBA BRANDED THIRD PARTY PRODUCTS A valuable element of Toshiba’s product strategy is to offer our customers a complete product portfolio. To provide this value to our customers at the most optimal prices, we offer both Toshiba-branded and third-party manufactured products that support our Toshiba Strata CIX product portfolio. Similar to other resellers of software, hardware and peripherals, these third- party manufactured products carry warranties independent of our Tos
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Contents Introduction Organization........................................................................................................................ix How to Use This Guide.......................................................................................................xi Conventions ........................................................................................................................xi Related Documents/Media..........................................................
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Contents Chapter 3 – Advanced Operation Spkr Button.....................................................................................................................15 Handset ...........................................................................................................................15 Dial Directory .................................................................................................................16 Answering a Call................................................
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Contents Chapter 3 – Advanced Operation Advisory Messages ............................................................................................................34 Account Code Calls ...........................................................................................................35 Verified/Non-Verified Account Codes...........................................................................35 Forced Account Codes.....................................................................
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Contents Chapter 4 – IPT2010-SDC Off-hook Call Announce....................................................................................................59 Override Calls ....................................................................................................................60 Busy Override.................................................................................................................60 Do Not Disturb Override .......................................................
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Contents Chapter 5 – IPT2008-SDL LCD Features IPT2010-SDC Programming .............................................................................................86 IPT Initialization.............................................................................................................88 IPT2010-SDC Headset Transmit Level Adjustment ......................................................88 Local CO Line Connection ............................................................................
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Contents Chapter 7 – FeatureFlex Chapter 7 — FeatureFlex Alarm Clock.....................................................................................................................120 Voice Mail Call Monitor..................................................................................................121 Voice Mail - Return Call..................................................................................................122 Screen Call ................................................
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Contents Appendix A – Centrex Application Appendix A — Centrex Application Flexible Directory Numbering.........................................................................................143 Centrex Feature Buttons ..................................................................................................143 Ringing Repeat.................................................................................................................143 Delayed Ringing ...............................
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Introduction This user guide describes how to use the Toshiba Strata series telephone products with Strata CIX670, CIX200, CIX100, CIX100-S, and CIX40 telephone systems: • Strata IP telephone (IPT2010-SD, IPT2020-SD and IPT2008-SDL) • Strata DKT3000- and 2000-series digital telephones • Strata Digital Add-on Module (DADM) • Strata IP Add-on Module (IADM2020) • Strata Direct Station Selection (DSS) console TM • FeatureFlex •SoftIPT Organization • Chapter 1 – The Grand Tour provides an overview o
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Introduction Organization • Chapter 7 – FeatureFlex explains telephone user information for FeatureFlex features. • Chapter 8 – User Programming explains how to program Flexible Button features, set One Touch buttons, change Personal Speed Dial numbers, as well as other user programmable functions. • Chapter 9 – ADM/DSS Console explains how to use these consoles with the available with your Strata CIX system. • Appendix A – Centrex Application describes the Centrex features which may be ava
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Introduction How to Use This Guide How to Use This Guide This guide provides in-depth instructions for the IPT1020-SD, IPT2000-series, DKT3000- and DKT2000-series telephones and their features. Most telephone users can use the “Strata CIX/CTX DKT/IPT Quick Reference Guide” instead of this guide. Conventions Conventions Description Elaborates specific items or references other information. Within some Note tables, general notes apply to the entire table and numbered notes apply to specific it
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Introduction Related Documents/Media Related Documents/Media Note Some documents listed here may appear in different versions on the CD-ROM or in print. To find the most current version, check the version/date in the Publication Information on the back of the document’s title page. Refer to the following for more information: • Strata DKT3001/2001 Digital Single Line Telephone User Guide • Strata DKT/IPT Telephone Quick Reference Guide • Strata CIX My Phone Manager User Guide • Strata CIX App
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The Grand Tour 1 This chapter familiarizes you with the Digital Key Telephones (DKT) and Internet Protocol Telephones (IPTs) for the Strata CIX. This includes the IPT2000-series, and DKT3000/DKT3200-series telephones for the Strata CIX (model numbers appear on the bottom of your telephone). Important! The IP telephones do not work with the Strata CTX28. The DKT3007/DKT3207-SD is specifically designed to work only with the CTX28. IPT2000-series Telephones The IPT2000-series models include:
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The Grand Tour IPT2000-series Telephones Toshiba LCD telephones provide easy access to frequently-used features. Prompts guide you through specific tasks. They also provide Outside Line Identification, User Name/Number, Call Duration, Date/Time of Day displays, and the ability to display names and telephone numbers of outside, incoming callers. IPT2020-SD Telephone 2 Strata CIX and CTX IPT/DKT Telephone 08/07