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QRG 01.qxd 2/18/00 12:12 PM Page 1
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C a l lPi lot .
Product release 1.07
Desktop Messaging
Quick Reference Guide
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CallPilot
Speech Activated Messaging User Guide
Toronto Information Products
Nortel
522 University Avenue, 14th Floor
Toronto, Ontario, Canada
M5G 1W7
Copyright © 1998 Northern Telecom, All Rights Reserved.
Information is subject to change without notice.
Northern Telecom reserves the right to make changes in
design or components as progress in engineering and
manufacturing may
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Updates to the Desktop Messaging User Guides Internet Clients Page 3 Call the sender of a message Call the sender of a message is not supported. Page 4 About this guide The internet mail clients that are supported are: • Microsoft Outlook 98 (Corporate Mode) Microsoft Outlook 2000 Microsoft Outlook 2002 (XP) Lotus Notes - 4.6x Lotus Notes - 5.x Lotus Notes - 6.x GroupWise - 6.x Unified Messaging on Business Communications Manager also supports: Microsoft Outlook Express - 5.x Mic
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About forwarding Desktop Messaging messages Do not use the right-click menu to forward a Desktop Messaging message. To forward a message, either: • open the message and forward it from the CallPilot window or • for Outlook, select the message in the Outlook Inbox and forward it from the Outlook toolbar. About viewing faxes Imaging for Windows, which can be used as a fax viewer, is installed by default on Windows 95B, Windows 98, Windows NT, and Windows 2000 operating systems. But if you use Win
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CallPilot Desktop Messaging from Nortel Networks allows you to access your CallPilot mailbox from your personal computer. You can manage all your voice, fax, and e-mail messages in one graphical interface. You can still access your mailbox from your telephone at any time. In CallPilot Desktop Messaging, you can send and receive messages that include any combination of voice, fax, and text. Here are some of the many ways you can use CallPilot Desktop Messagi
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Welcome to CallPilot Desktop Messaging..........................................................................i Logging in ....................................................................................................................................... iii Changing your CallPilot password..................................................................................................iv Microsoft Exchange/Outlook CallPilot Desktop Messaging for Microsoft Exchange/Outlook .......
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Use your CallPilot password to log in to Desktop Messaging. To log in from Microsoft Exchange, Microsoft Outlook, Lotus Notes, or Novell GroupWise 1 Open Microsoft Exchange, Microsoft Outlook, Lotus Notes, or Novell GroupWise. 2 In the CallPilot Logon window, type your CallPilot password in the Password box. 3 Click OK. To log in from your Internet mail application 1 Open your Internet mail application. The Password window will be similar to the one shown on the right. 2 In the Passwo
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You can change your CallPilot password from Desktop Messaging or from the telephone. To access CallPilot Password Change from Microsoft Exchange or Microsoft Outlook 1 In your Inbox, on the Tools menu, click Services. 2 Click the Services tab and select CallPilot Desktop Messaging, click Properties, then click the General tab. 3 Click Change Password. To access CallPilot Password Change from Lotus Notes 1 In your Inbox, on the Actions menu, click CallPilot Config
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When you open Microsoft Exchange or Microsoft Outlook, your CallPilot messages appear in the Inbox under CallPilot Message Store. From the Inbox, you can open, move, copy, delete, forward, and reply to messages, and compose new messages. The CallPilot indicator in the Windows system tray turns red when you have a new message. To open a message, To create a new message, double-click the click the New CallPilot message line Message icon Th
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" To play a voice message To open a voice message, double-click the message line. When you open a voice-only message, the CallPilot Player appears right away. In mixed voice and fax or text messages, click the Voice icon to open the CallPilot Player. You can choose to play your voice messages from your telephone or your computer by clicking the Telephone or Computer icon in the CallPilot Player. You can change this selection at any time. If you select Telephone, the phone r
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# $ To view a fax message To view faxes in Desktop Messaging, you must have Imaging for Windows installed on your PC. In addition, your CallPilot administrator must enable fax capability for your mailbox. To open a fax message, double-click the message line. When you open a fax-only message, the fax image appears right away. In mixed voice and fax or text messages, click the Fax icon to view the fax. While viewing the fax, you can enlarge or reduce the image, rota
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" You can compose a message that is any combination of voice, fax, or text. A composed message can be a new message, a reply to a received message, or an introduction to a forwarded message. Before you send a message, you can add attachments and options. To record and send a voice message You create a voice message by opening a new CallPilot message and recording a message from your computer or your telephone. You can send the message or save it to send later. 1 On the Microsoft
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# $ To create and send a fax message To send a fax, your CallPilot mailbox must have fax capability. The recipients of your fax must also have fax capability to view the fax on their computer. If your recipients access their messages from their telephone, they can view the fax only by printing it. Internet Explorer must be your default browser. 1 Open the document that you want to fax. It must be 8.5 inches (21.5 cm) wide or less. 2 On the File menu, click Print. 3 Fr
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" You can forward a message, and compose an introduction to send with it. You can also compose a reply to the sender of a message, or to the sender and all recipients of a message. To forward or reply to a message 1 In an open message, click the Forward, Reply, or Reply to all icon. 2 Follow the steps for composing a message. See page 4. 3 Address a forwarded message the same way as a new message. Replies are addressed automatically. You can change the subject l
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" To download the CallPilot Address Book The CallPilot Address Book contains the names and addresses of all users on your local CallPilot server. You cannot edit this list. To use the CallPilot Address Book, download it to your computer. 1 In your Inbox, on the Tools menu, select Services…, then select CallPilot Desktop Messaging on the Services tab. 2 Click Properties, then click the Address Book tab. 3 Click Download now. To refresh the list on a regular basis, check the Rem
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You can create a Desktop Messaging personal distribution list for a group of recipients to whom you frequently send messages. After you create a list, it appears in your Personal Address Book. You simply select the list when you address a message. You cannot access these lists from your telephone. You create a CallPilot personal distribution list in the same way that you create a Microsoft Exchange or Outlook personal distribution list. To create a personal d
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) When you open Lotus Notes and log in to CallPilot Desktop Messaging, you are in the Workspace at Office window. To open your CallPilot Inbox, click the Mail icon, click Folders and Views, then click CallPilot Desktop Messaging. Your Inbox contains your received, sent, draft, and deleted CallPilot messages. From the Inbox, you can open, move, copy, delete, forward, and reply to messages, and compose new messages. The CallPilot indicator in the Windows s
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" To play a voice message To open a voice message, double-click the message line. When you open a voice-only message, the CallPilot Player appears right away. In mixed voice and fax or text messages, click the Voice icon to open the CallPilot Player. You can choose to play your voice messages from your computer or your telephone by clicking the Telephone or Computer icon in the CallPilot Player. You can change this selection at any time. If you select Telephone, the phone r
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# $ To view a fax message To view faxes in Desktop Messaging, you must have Imaging for Windows installed on your PC. In addition, your CallPilot administrator must enable fax capability for your mailbox. To open a fax message, double-click the message line. When you open a fax-only message, the fax image appears right away. In mixed voice and fax or text messages, click the Fax icon to view the fax. While viewing the fax, you can enlarge or reduce the image, rota
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" You can compose a message that is any combination of voice, fax, or text. A composed message can be a new message, a reply to a received message, or an introduction to a forwarded message. Before you send a message, you can add attachments and options. To record and send a voice message You create a voice message by opening a new CallPilot message and recording a message from your computer or your telephone. You can send the message or save it to send later. 1 In the CallPilot
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# $ To create and send a fax message To send a fax, your CallPilot mailbox must have fax capability enabled. The recipients of your fax must also have fax capability to view the fax on their computer. If your recipients access their messages from their telephone, they can view the fax only by printing it. You can send your fax to a fax machine. 1 Open the document that you want to fax. It must be 8.5 inches (21.5 cm) wide or less. 2 On the File menu, click Print. 3 Fr
