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ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997
ADDENDUM TO ISSUE 4 OF THE
INTER-TEL AXXESS SYSTEM MANUAL
For Software Part Numbers: 827.8658, 827.8659, 827.8660, 827.8661, and 827.8662
This addendum describes feature, programming, and hardware changes that apply when the AXXESS System is
installed with the version 4.3 software part numbers listed above. It also includes changes and corrections to Issue 4
of the AXXESS Installation and Field Maintenance Manual. For software installation in
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OCTOBER 1997 ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL • New T1 Card (T1C) Revision Level Changes (see The Agent Set does not require a transformer or exter- page 37) nal power source. • T1 Gain Control (TGC) Daughter Card (see page To operate properly, the Agent Set must be pro- 37) grammed for headset mode. This can be done in one of the following ways: • DKSC-16 Extended Loop Length Modification (see page 38) • Enable Headset Mode via Station Programming in • New Voice Processing Card (VPC) Mo
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ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997 If installing the optional LOC-16: 16-Circuit Single-Line Card (SLC-16) and Lamp Options Card (LOC-16) a. Carefully remove the two, solid, 16-position jumper straps from jumper locations J3 and 16-Port Single-Line Card (SLC-16) J4 on the SLC-16. The SLC-16 can support up to 16 on-premises AC-ring- b. Place jumper strap (J6) on the SLC-16 in the ing single-line devices. Like the 8-circuit SLC, it does LOW position (over the top two pins). not
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OCTOBER 1997 ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL FIGURE 1. SLC-16 BLOCK CABLE TERMINATIONS SLC-16 MODULAR JACK TIP W/BL TIP 1.1 1.1 ASSEMBLY RING TIP 1.2 1.2 TO SINGLE- RING GY LINE SET OR TIP PLAYBACK 1.3 1.3 RBK DEVICE RING BL/W RING W/BL BL/W W/O O/W W/G G/W MODULAR SINGLE- JACK Y/BL TIP W/BL TIP LINE 1.16 1.16 BL/Y ASSEMBLY CARD RING Y/O O/Y NOT USED TO SINGLE- NOT USED GY LINE SET OR PLAYBACK Y/G RBK DEVICE 66M1-50-TYPE G/Y BLOCK Y/BR NOT USED BL/W RING BR/Y NOT USED (PART OF MDF) Y/S
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ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997 FIGURE 2. SLC-16 CABLE TERMINATIONS ON THE SLC-16 STATION BLOCK AMPHENOL CABLE SLC-16 NO. PAIR 26 W–BL TIP 1 BL–W RING 27 W–O TIP 2 O–W RING 28 W–G TIP 3 G–W RING 29 W–BR TIP 4 BR–W RING 30 W–S TIP 5 S–W RING 31 R–BL TIP 6 BL–R RING 32 R–O TIP 7 O–R RING 33 R–G TIP 8 G–R RING 34 R–BR TIP 9 BR–R RING 35 R–S TIP 10 S–R RING 36 BK–BL TIP 11 BL–BK RING 37 BK–O TIP 12 O–BK RING 38 BK–G TIP 13 G–BK RING 39 BK–BR TIP 14 BR–BK RING 40 BK–S TIP 15 S–B
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OCTOBER 1997 ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL to make sure the card can still receive dial Loop/Ground Start Card (LGC) and tone. LGC Daughter Card (LGC-D) Modification If you do not hear dial tone, apply ground to the tip terminal. If you now hear dial tone, Under certain conditions, previous versions of the LGC tip and ring are reversed. (part no. 550.2309) and the LGC-D (part no. 550.2310) were not able to always properly detect the “ground NOTE: Be sure the test set is in monitor sta
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ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997 Toll Restriction Call Routing to Public Network This feature changes the AXXESS system in the fol- To provide security on outgoing calls made through di- lowing ways: rect trunk-to-trunk interfaces, the toll restriction of the selected outgoing trunk will be checked. However, if • Call Routing Tables can be programmed to route ARS is used, toll restriction is not checked. outside calls to outgoing trunks, using Automatic Route Selection (ARS)
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OCTOBER 1997 ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL NOW YOU CAN CHOOSE ARS, TRUNKS, OR TRUNK GROUPS NOW YOU CAN CHOOSE ARS, TRUNKS, OR TRUNK GROUPS Page 8 of 73
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ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997 SMDR and Message Print Changes To Support tions. A new Trunks command button has been added Call Routing To The Public Network that displays a selection screen (shown at the bottom of the page). The SMDR window also includes a new Several changes have been made to the Station Mes- check box for “Record All Trunk to Trunk Calls.” This sage Detail Recording (SMDR) feature to support Call will include calls, made from one outside caller to Routi
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OCTOBER 1997 ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL TO CHANGE THE STATION PASSWORD USING REMOTE PRO- Station Password GRAMMING: A station password has been added to the system. This (1) If calling from an outside telephone, access the password is used for the new Remote Programming system through a DISA line. Enter the DISA se- feature. curity code (if applicable). You hear a confirma- The station password can be up to 8 digits in length. tion tone. The default password is the extension number
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ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997 ← NEW BUTTON To change the station password through database pro- select Cancel to exit without changing the password.) gramming, use the screen shown above. It can be Another screen will appear that allows you to verify the reached by selecting Miscellaneous Station Informa- password. Enter the password again, exactly as you en- tion from the Individual Station Information program- tered it the first time. If you make a mistake, you will min
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OCTOBER 1997 ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL Outside callers will be returned to dial tone Remote Feature Programming and stations will return to the idle state. The Remote Programming feature allows a user to b. Enter the desired do-not-disturb message place a phone in do-not-disturb mode (DND) or for- number (01–20). If you entered an invalid ward the station’s calls, either from another station or message number, you will hear reorder tones through DISA. and can try again. The Remote
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ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997 curity code (if applicable). You hear a confirma- Group Listen Feature (Keysets Only) tion tone followed by DISA dial tone. The Group Listen feature allows a keyset user to trans- If programming from another station, lift the mit a conversation over the keyset speaker while in handset or press the SPKR key. handset or headset mode. This allows other people in (2) Enter the Remote Programming feature code the room to listen to the conversation
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OCTOBER 1997 ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OPX Disconnect Enhancement Trunk Group PRI Call By Call Feature AXXESS trunk groups now provide limited access to In previous software versions, some sites had difficul- PRI Call By Call services. Each trunk group that con- ties when using a loop start T1 line configured for OPX tains B channels can be assigned a PRI Call By Call to connect two Inter-Tel systems and performing feature to use for outgoing calls. The supported Call By “semi-net
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ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997 NEW DROP-DOWN BOX → The PRI Call By Call drop down box includes the fol- • AT&T International LDS lowing selections: • AT&T International 800 • Call By Call Inactive • AT&T Electronic Tandem Network • AT&T WATS Band • AT&T Private Virtual Network • AT&T DIAL-IT 900 / MultiQ • AT&T Banded OUTWATS • AT&T National ISDN INWATS • AT&T Foreign Exchange • AT&T Unbanded OUTWATS • AT&T TIE Trunk • Nortel Private Network • AT&T Local Operator • Nortel
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OCTOBER 1997 ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OS/2 And NT Versions of AXXESSORY NT 16-Port PC 550.5224 Talk NT 24-Port PC 550.5225 There are now two versions of AXXESSORY Talk that NT 32-Port PC 550.5226 are compatible with the 4.3 software release. One ver- sion runs under OS/2 and the other runs under Windows NOTE: Installers must provide Inter-Tel with proof of NT Workstation 4.0. Windows NT certification to purchase the new voice mail PC or to receive Technical Support assistance. Th
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ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997 • Install TCP/IP protocol software has been installed before, you will be asked to stop the Avdap service. • Install Service Pack 3 (which can be downloaded directly from Microsoft’s web site) (9) A Select Destination Directory window asking you for the desired destination directory name AXXESSORY Talk Software Installation appears. If the software has been installed be- fore, the previous directory will be the default If necessary, use the f
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OCTOBER 1997 ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL Wizard window can be accessed by running the Windows NT Software Configuration Rhetorex Configuration Utility that is located in The following optional Windows NT software configu- the AXXESSORY Talk folder inside the Pro- ration changes can be made if necessary. grams group. AXXESSORY Talk (Avdap) Service: The version 4.3 (22) Select the OK command button, followed by the Windows NT-based AXXESSORY Talk software is Next command button. desig
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ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL OCTOBER 1997 (4) Choose the Avdap service account from the The is the IP number of the AXXESSO- Names list. Select the Add button to add this RY Talk PC in “dotted notation” (e.g. 190.253.11.210). name. The is the socket number of the Av- dap service. If not configured differently, the default (5) Select OK to exit to the Local Group Properties socket number is 4444. window. If the AvdapMon utility is run on the AXXESSORY (6) S
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OCTOBER 1997 ADDENDUM TO ISSUE 4 OF THE AXXESS MANUAL Microsoft Exchange (MAPI) Setup (12) At the conclusion screen, select the Finish but- ton. Use the following procedures to set up VisualMail us- (13) After the Setup Wizard concludes, verify that ing Microsoft Exchange (a MAPI E-mail system). the profile you just created has the name of the NOTE: Be sure the AXXESSORY Talk PC has Win- VisualMail account and that it is indicated as the dows NT 4.0 Service Pack 3 installed. default profile. INS
