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AT&T
Communications
DEFINITY™
System Generic 2
ISDN 7505, 7506, and 7507 Terminals
User's Guide
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NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact: AT&T Customer Information Center 2855 North Franklin Road P.O. Box 19901 Indianapolis, IN 46219 1-800-432-6600, In Canada: 1-800-255-1242 Document No. 555-104
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Contents Your ISDN Terminal 1 3 What the Features Do 5 How to Use the Features 7 Abbreviated Dialing 8 Automatic Callback 8 Bridging 9 Call Coverage 10 Call Forwarding—Busy/Don't Answer 11 Call Forwarding—Follow Me 11 Call Park 12 Call Pickup 12 Call Waiting 13 Conference 14 Drop 14 Hold 15 Intercom (Automatic Dial) 15 Last Number Dialed 16 Leave Word Calling (LWC) 17 Message 17 Mute
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Priority Calling 18 Select Ring 18 Self-Test 19 Send All Calls 20 Speakerphone 20 Transfer 21 Voice Message Retrieval 22 23 Tones and Their Meanings 24 Key Words to Know 27 Quick Reference Lists
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Your ISDN Terminal Your ISDN terminal is designed so that you can conveniently use the many features of the AT&T DEFINITY™ Communications System Generic 2. Familiarize yourself with your terminal shown in Figure 1 and explained on the following page. 7505 7506
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7507 Figure 1. ISDN Terminals 1
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At least 2 of these buttons are devoted to handling Call appearance/feature incoming and outgoing calls (call appearances) and are buttons labeled with an extension number; the remainder are call appearances or access features (feature buttons) and are labeled with a feature name. Each button has a red light and a green light. Redial button For redialing the last voice number dialed. Select button Used to access a second level of features on the ⎧ Redial ⎫, ⎧ Drop Test ⎫, ⎧ Transfer Clock ⎫, an
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Hold Button For putting a call on hold. Conference button For setting up conference calls. Drop button For disconnecting from a call or dropping the last party added to a conference call. Message light A green light that comes on steadily when a message has been left for you. Dial pad The standard 12-button touch-tone pad for dialing the telephone numbers and accessing features. Handset For placing and answering calls (also known as the receiver). In most cases you must lift the handset (go off-
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What the Features Do Here are brief descriptions of 23 voice features, including what each one does and how you might want to use it. You will have the Conference, Drop, Hold, Message, Mute, Redial, Select Ring, Self-Test, and Transfer features. In addition, you may have many of the other features listed here; your System Manager can advise you. Abbreviated Dialing Allows you to store selected telephone numbers as 3 digits or less for quick and easy dialing. Each number can be a complete or p
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Bridging Permits you to answer or join in calls to someone else’s extension by pressing a bridged appearance button on your terminal. This button can be any call appearance button labeled with another user’s primary extension number, as assigned to you by your System Manager. Use to assist in handling calls for a designated co-worker. Call Coverage Provides automatic redirection of certain calls to your terminal for answering. (Your System Manager determines which calls will be sent to you
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Conference Allows you to add a third party to a call, so that you can conduct a 3-way conversation. (If you wish to conference more than 3 parties, call your attendant for assistance.) Use to set up time-saving conferences, or to spontaneously include a third party important to a discussion. Note: If you have both an active call and a call on hold, you must terminate one of them before you can use Conference. Drop Disconnects from a call without requiring you to hang up the handset or pre
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Leave Word Calling (LWC) Leaves a message for another extension to call you back. The called party will be able to dial Message Center, AUDIX, or a covering user to retrieve a short, standard message which gives your name and extension, the date and time you called, and the number of times you called. Use any time you wish to have someone call you back; it will help cut down on repeated call attempts. Message Your Message light comes on to let you know that a caller has left a message for
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Send All Calls Temporarily sends all your calls to the extension of a person designated to answer them when you cannot (perhaps a secretary or receptionist). Use when you will be away from your desk for awhile, or when you do not wish to be interrupted by telephone calls. Speakerphone Allows you to place calls or access other features without lifting the handset. Use any time you prefer hands-free communication, or for group listening. SPOKESMAN® Loudspeaker Allows you to monitor call p
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How to Use the Features The procedures which follow give short, step-by-step instructions for using each of the features. For your convenience, features are listed alphabetically. Special Instructions The first time you use these procedures, you will need to customize them for yourself by following the directions. Your System Manager can supply the information required. ● To the right of each feature name is a box. For each feature that you have, mark a [ ✔ ] in the blank box as a reminder. (Voi
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Conventions The following conventions are used in the procedures: Procedural steps in gray type are steps that you should Gray Type follow if you do not have a button assigned for the feature. ⎧ xxxxx ⎫ This box represents a call appearance button which is used exclusively for placing, receiving, or holding calls. The button has a red light and a green light and is labeled with an extension number (shown as ⎧ xxxxx ⎫ ). Each of these boxes represents a button that has a ⎧ Feature ⎫ and feature a
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Quick Reference Lists At the end of this booklet is a set of quick reference lists. Use them to record your feature and trunk codes, Abbreviated Dialing personal list items, and frequently called miscellaneous extensions. Once you have completed the lists, flip to that page as needed, or make a photocopy and keep it handy. 6
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Abbreviated Dialing Note: If you hear the intercept tone while programming, start from the beginning. Abbreviated Dialing buttons must first be assigned by your System Manager. To program or reprogram 1 On a separate sheet of paper, jot down the outside numbers, extensions, and/or feature codes you want an outside number, to program as items on your personal list(s) (see extension, or feature access code into a example to the left) personal list ⎧ Program ⎫ 2 Press or Dial Abbreviated Dialin
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Note: Record your personal list items on the Abbreviated Dialing list in the back of this booklet; group and system lists are available from your System Manager. 1 To place a call using a Press ⎧ Personal List ⎫ or ⎧ Group List ⎫ or ⎧ System List ⎫ or Dial appropriate Abbreviated Dialing List code: personal, group, or system list ● Personal ● [dial tone] Group ● System 2 Dial desired list item (1, 2, 3..., 01, 02, etc.) ● Stored number is automatically dialed 7
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Automatic Callback Press ⎧ Auto Callback ⎫ and dial extension To automatically place 1 [confirmation tone] another call to an extension that is busy ● Green light comes on until callback is completed or canceled Note: If you send your calls to coverage, you cannot activate Automatic Callback. Hang up (within 7 seconds) or press ⎧ Drop ⎫ 2 ● You will receive a 3-burst priority ring when both your voice terminal and the called extension are idle 3 Lift handset when you hear priority ring [ringbac
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1 To cancel Automatic Press ⎧ Auto Callback ⎫ again Callback or Dial Automatic Callback Cancel code [confirmation tone] ● Green light goes off Bridging 1 To answer a bridged call Press ⎧ xxxxx ⎫ of bridged call Note: If your voice terminal has Ringing Appearance Preference, this step is not necessary; you will automatically be connected to the call when you lift the handset. 2 Pick up handset To prevent other bridged 1 Press ⎧ Exclusion xxxxx ⎫ while connected to the call terminals from enter