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Dell™ Remote Console Switch
System User’s Guide
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better
use of your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss
of data and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage,
personal injury, or death.
___________________
Information in this document is subject to change without notice.
© 2008 Dell Inc. All rights r
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Third Party Software. You acknowledge that the SOFTWARE PRODUCT may contain or be provided with copyrighted software of Dell's suppliers as identified in associated documentation or other printed or electronic materials (“Third Party Software”) which are obtained under a license from such suppliers. Your use of any such Third Party Software shall be subject to and you agree to comply with the applicable restrictions and other terms and conditions set forth in such documentation or materials
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Safety and EMC Approvals and Markings • UL / cUL • CE - EU •N (Nemko) •GOST •C-Tick •NOM / NYCE •MIC (BCC) •SASO •TUV-GS •IRAM •FCC, ICES, •VCCI •SoNCAP •SABS •Bellis •FIS/ Kvalitet •Koncar •CKT •INSM •Ukrtest •STZ Safety certifications and EMC certifications for this product are obtained under one or more of the following designations: CMN (Certification Model Number), MPN (Manufacturer’s Part Number) or Sales Level Model designation. The designation that is referenced in the
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Contents Safety Precautions. . . . . . . . . . . . . . . . . . . . xiv General . . . . . . . . . . . . . . . . . . . . . . . xiv Rack Mounting of Systems . . . . . . . . . . . . . xvi LAN Options. . . . . . . . . . . . . . . . . . . . xvii 1 Product Overview . . . . . . . . . . . . . . . . . . 1 Remote Console Switch Features and Benefits. . . . . . 1 SIP Intelligent Module . . . . . . . . . . . . . . . . 1 Multiplatform Support . . . . . . . . . . . . . . . . 2 Interoperability with Avocent®
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LDAP . . . . . . . . . . . . . . . . . . . . . . . . . 6 Interoperability with Avocent Products . . . . . . . 6 2 Installation . . . . . . . . . . . . . . . . . . . . . . . . 8 Remote Console Switch Quick Setup Checklist . . . . . 8 Remote Console Switch Installation and Setup . . . . 10 Getting Started . . . . . . . . . . . . . . . . . . . 10 Setting Up Your Network . . . . . . . . . . . . . . 11 Keyboards . . . . . . . . . . . . . . . . . . . . . 11 Rack Mounting Your Remote Console Switch
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Soft Switching . . . . . . . . . . . . . . . . . . . 38 Navigating the OSCAR Interface. . . . . . . . . . . . . 39 Configuring OSCAR Interface Menus . . . . . . . . . . 41 Changing the Display Behavior. . . . . . . . . . . 42 Setting Console Security . . . . . . . . . . . . . . 44 Controlling the Status Flag . . . . . . . . . . . . . 46 Setting the Interface Language. . . . . . . . . . . 48 Assigning Device Types. . . . . . . . . . . . . . . 48 Assigning Device Names . . . . . . . . . .
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Navigating the Remote Console Switch Software . . . 65 Viewing Your System in the Explorer . . . . . . . . 66 Explorer Window Features . . . . . . . . . . . . . 67 Adding a Remote Console Switch or Avocent Remote Console Switch . . . . . . . . . . . . . . . . . . . . . 68 Accessing Your Remote Console Switch . . . . . . . . 75 Launching the VNC or RDP Viewer . . . . . . . . . . . 77 Changing Server and Switch Properties . . . . . . . . 78 Changing General Properties. . . . . . . . . . .
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Managing Your Local Databases . . . . . . . . . . . 100 Saving a Database . . . . . . . . . . . . . . . . 100 Exporting a Database . . . . . . . . . . . . . . . 101 Loading a Database. . . . . . . . . . . . . . . . 102 5 Using the Viewer . . . . . . . . . . . . . . . . . . 103 Accessing Servers from the Remote Console Switch Software . . . . . . . . . . . . . . . . . . . . . . . . 103 Accessing Servers from the On-board Web Interface 105 Interacting With the Server Being Viewed . . . . .
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Preemption of a Local User/Remote Administrator by a Remote Administrator . . . . . . . . . . . . . 126 Connection Sharing. . . . . . . . . . . . . . . . . 126 6 Virtual Media . . . . . . . . . . . . . . . . . . . . . 129 Common Virtual Media Terms . . . . . . . . . . . . . . 129 Configuring Virtual Media Locally . . . . . . . . . . . 130 Enabling/Disabling Virtual Media Using the OSCAR Interface . . . . . . . . . . . . . . . . . . 130 Setting Virtual Media Options Using the OSCAR Interface .
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Setting Up User Accounts . . . . . . . . . . . . 143 Locking and Unlocking User Accounts. . . . . . 147 Enabling and Configuring SNMP . . . . . . . . . 148 Enabling Individual SNMP Traps . . . . . . . . . 150 Viewing and Resynchronizing Server Connections 151 Modifying a Server Name. . . . . . . . . . . . . 152 Viewing and Configuring Tiered Switch Connections. . . . . . . . . . . . . . . . . . . . 153 Viewing the SIPs and Avocent IQ Modules. . . . 154 Viewing Remote Console Switch Versi
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9 LDAP Feature for the Remote Console Switch . . . . . . . . . . . . . . . . . . . . . . . . . . 177 Overview. . . . . . . . . . . . . . . . . . . . . . . . . 177 The Structure of Active Directory . . . . . . . . . . . . 177 Domain Controller Computers . . . . . . . . . . . 178 Object Classes . . . . . . . . . . . . . . . . . . . 178 Attributes . . . . . . . . . . . . . . . . . . . . . . 179 Schema Extensions. . . . . . . . . . . . . . . . . 179 Standard Schema versus Dell Extended Schema. . .
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Installing the Dell Extension to the Active Directory Users and Computers Snap-In (Optional). . . . . 203 Adding Users and Privileges to Active Directory with Dell Schema Extensions . . . . . . . . . . . . . . . . 204 Creating a SIP Object . . . . . . . . . . . . . . . 204 Creating a Privilege Object . . . . . . . . . . . . 204 Using Dell Association Objects Syntax . . . . . . . . 205 Creating an Association Object. . . . . . . . . . 206 Adding Objects to an Association Object. . . . .
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E Appendix E: FLASH Upgrades . . . . . . . . 247 Upgrading the Remote Console Switch . . . . . . 247 Upgrading the SIP module firmware . . . . . . . . 250 F Appendix F: Technical Specifications . . 253 G Appendix G: Technical Support . . . . . . . 257 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 258 Contents xiii
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Safety Precautions Use the following safety guidelines to help ensure your own personal safety and to help protect your system and working environment from potential damage. CAUTION: The power supplies in your system may produce high voltages and energy hazards, which can cause bodily harm. Only trained service technicians are authorized to remove the covers and access any of the components inside the system. This warning applies to Dell™ PowerEdge™ servers and Dell PowerVault™ storage sy
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• If any of the following conditions occur, unplug the product from the electrical outlet and replace the part or contact your trained service provider: – The power cable, extension cable, or plug is damaged. – An object has fallen into the product. – The product has been exposed to water. – The product has been dropped or damaged. – The product does not operate correctly when you follow the operating instructions. • Keep your system away from radiators and heat sources. Also, do not block
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• Observe extension cable and power strip ratings. Make sure that the total ampere rating of all products plugged into the power strip does not exceed 80 percent of the ampere ratings limit for the power strip. • To help protect your system from sudden, transient increases and decreases in electrical power, use a surge suppressor, line conditioner, or uninterruptible power supply (UPS). • Position system cables and power cables carefully. Route cables so that they cannot be stepped on or tr
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• Reliable Earthing: Reliable earthing of rack mounted equipment should be maintained. Pay particular attention to supply connections other than direct connections to the branch circuit (for example, use of power strips). LAN Options • Do not connect or use during a lightning storm. There may be a risk of electrical shock from lightning. • Never connect or use in a wet environment. xvii
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1 Product Overview The multiuser, Dell™ 2161DS-2/4161DS/2321DS Remote Console Switch integrates Dell field-proven digital keyboard, video and mouse (KVM) switching technology with advanced cable management, flexible access for up to four simultaneous users, and a patented, next-generation user interface. The Remote Console Switch features user-side USB and PS/2 ports that support major device platforms. ® Using powerful on-screen management through the OSCAR interface, Remote Console Switc
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Multiplatform Support The Dell SIP modules available for use with the Remote Console Switch ® support PS/2, USB and USB2 device environments. Using the OSCAR interface in conjunction with these modules allows you to switch easily across platforms. ® Interoperability with Avocent IQ Module Intelligent Cabling Avocent IQ module intelligent cable may also be used to connect devices to ® the Remote Console Switch. PS/2, USB, Sun , and serial cabling options are available. For more information,
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You can manage and connect to multi-vendor servers and devices from within the DSView 3 software. Include your Dell Remote Console Switch in the DSView 3 software heterogeneous network environment with the DSView 3 software plug-in. Once a Remote Console Switch is added, you can use the DSView 3 software for fault management, sessions management, firmware upgrades, and more. Virtual Media Virtual media allows you to view, move, or copy data located on virtual media to and from any server t