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Content Server 4.0
Printable online help
D1459501
December 2009
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Contents Contents .............................................................................................................................. 2 Logging in to the web interface ......................................................................................... 6 Supported browsers, plugins & platforms ........................................................................ 7 Supported browsers ...........................................................................................
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To change the media storage location from the default E: drive to a NAS .................................... 40 Changing the storage location back to the default storage location ..................................................... 42 Changing the storage location from one NAS location to another ........................................................ 42 Displaying the Categories list .......................................................................................... 43 Adding & edi
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Configuring site settings .................................................................................................. 89 Displaying gatekeeper registrations ................................................................................ 97 Displaying SIP registrations ............................................................................................. 98 Exporting and importing conferences ............................................................................. 99 Expor
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Changing the local administrator account password .................................................. 117 Changing the local administrator account password .......................................................................... 117 Restoring to Content Server defaults ............................................................................ 118 LCD status display and button functions ............................................................................................. 118 Restor
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Logging in to the web interface What you see when the TANDBERG Content Server web interface opens depends on whether guest access is enabled: If guest access is enabled, you see the list of recorded conferences that guest users have permission to see. As the guest user you can play some or all of these conferences. If guest access is not enabled, you are prompted to log in (also called authenticating). After you have logged in, the list of recorded conferences is displayed. To do mo
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Supported browsers, plugins & platforms TANDBERG recommends that you use software mentioned on this page to ensure that you can watch/stream conferences successfully. Supported browsers Ensure that you have JavaScript, ActiveX and media plugins enabled in your browser. The Conference play properties check determines the conference formats that you can watch on your computer and displays this information in your Preferences. If you have installed/uninstalled a plugin, but the Content S
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Editing user preferences After you have logged in, you can edit some preferences for the way items are displayed. The preferences that you can set depend on your role. Go to Preferences in the top right of the window. To update your preferences, edit the fields using the table below and click Save. Note that the Conference play properties are available whether you have logged in or not, so that all users, including guests, can find out the speed of their internet connection and available
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Field Field description Usage tips issues. To re-determine the speed of your internet connection, select the check box if necessary and click Recheck properties. Available Whether Windows Media, QuickTime, means that conferences using that players Flash and Real Media players are format cannot be viewed in your available on your computer, and therefore browser. whether you can view these conference If you see 'player is not installed on formats in the Content Viewer. your
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Understanding the conference lists Conferences (recorded calls) are displayed in three lists. Your access to each of the lists depends on whether you have logged in, and if you have, your user role. Which conferences you see in the lists depends on the permissions set on the conference. (Permissions determine who can view or edit the conference.) To display the Conference lists, go to View Conferences. Live conferences list This list shows calls that are currently being recorded. When th
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Role What you see are being processed and after they have been processed. Creator All recorded conferences that you have permission to view or edit are listed, both while they are being processed and after they have been processed. Site manager All recorded conferences are listed. Site managers can edit all recorded conferences. Common features These pages have a number of common features: Category: Select a Category from the drop-down list to only see conferences belongi
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o If these links do not appear, streaming outputs have not been created for the conference. o If you see a icon beside the Play button and Play is disabled, you do not have the appropriate media players installed on your computer to watch the conference. Click on the icon to find out which players you are missing and see your preferences for more information. If you see the icon but you can still play the conference, then your bandwidth has been determined to be at a lower rate than th
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Watching a conference in the Content Server web interface The Content Viewer is opened when you ask to stream/play a conference. Watching a conference To stream a conference using the Content Viewer: go to the appropriate View Conferences page and click the thumbnail, the conference name or the Play button. The conference is displayed at the best quality for your connection, as determined automatically or entered manually in Preferences. The conference indexes are displayed, if there
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The Content Viewer playing an example conference with main and dual videos and an index: The Next layout button changes where the Content Viewer shows the main and dual videos (if a separate dual video is available), and the index (if a conference editor has added one). This button is not displayed if it is not possible to switch layouts. The Slide list button displays the still images taken of the dual stream for conferences with Audio-only or Small outputs. Clicking on a
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Using the Content Viewer with Silverlight The Content Viewer initially displays a Play button in the center: click this to watch the conference. The controls at the bottom of the window fade after a few seconds but placing the mouse in the control area redisplays them. If the conference includes a dual video stream, the editor of the conference can choose how the main and dual video is displayed: as two videos (main and dual video streams separately), joined (main and dual video stre
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Watching a conference on your computer If a conference has downloadable outputs, you can download the conference to your computer. This may be better than streaming the conference, especially if you have a maximum download limit on your internet connection. After the conference has been saved on your computer, you can watch it as often as you like. Site managers can specify that downloadable outputs should be created in the Template used for a conference before the conference is created.
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Watching a conference on a portable device (iPod or Zune) If a conference has downloadable outputs suitable for portable devices, you can download the conference and then watch it on your iPod or Microsoft Zune device. You need to use a computer as an intermediary device and then load the conference to the iPod/Zune as you would any other file. After the conference has been loaded on the device, you can watch it as often as you like. Site managers can specify that downloadable outputs s
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Sending a link so others can watch a conference Click Share and then Email in the Recorded conferences page to share conferences with others. The Share link only appears for conferences with streaming outputs. (Note that the fact that you can watch the conference does not automatically mean that the person you send the conference link to will be able to watch it: this depends on the conference permissions.) If the conference requires a password for security, a prompt is displayed when t
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Calling out to record If your login account has creator privileges you can dial out to an endpoint and record the endpoint's camera view for the duration of the call as an ad hoc conference. Scheduled - as opposed to ad hoc - conferences can be recorded using the TANDBERG Management Suite (TMS) - see Using TMS to schedule conferences to be recorded on the Content Server and the TMS online help for more information. A maximum of five calls can be recorded (either scheduled or ad hoc) sim
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Field Field description Usage tips Recording alias. Dial number Enter the address of the remote The address can be: endpoint or system to call. an IP address. an H.323 ID or E.164 alias, if the Content Server is registered with a gatekeeper. a SIP URI, if the Content Server is registered with a SIP registrar. Advanced Expand these setting to selects By default, the Bandwidth is 768 kbps, if 768 call settings your own bandwidth and call type. kbps is selected in the Call confi