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SpectraLink 8000 SVP Server
SVP100, SVP020, SVP010
Administration Guide
for SIP
July 2008 Edition
1725-36033-001
Version C
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SpectraLink 8000 SVP Server: Administration Guide for SIP Trademark Information Notice Polycom® and the logo designs Polycom, Inc. has prepared this document SpectraLink® for use by Polycom personnel and LinkPlus customers. The drawings and specifications Link contained herein are the property of NetLink Polycom and shall be neither reproduced in SVP whole or in part without the prior written Are trademarks and registered trademarks approval of Polycom, nor be implied to of Polycom,
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About This Document This document explains how to configure and maintain one or more SpectraLink 8000 SVP Servers (models SVP100, SVP020, SVP010) within IP telephony environments. Polycom Model Numbers This document covers the following registered model number: SVP100 Related Documents SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP (1725-36038-001) Available at. http://www.polycom.com/usa/en/support/voice/wi-fi/wi-fi.html Polycom WLAN Compatibility Table (17
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SpectraLink 8000 SVP Server: Administration Guide for SIP Customer Support Polycom wants you to have a successful installation. If you have questions please contact the Customer Support Hotline at (800) 775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time. For Technical Support: technicalsupport@polycom.com For Return Material Authorization: rmacoordinator@polycom.com For Knowledge Base: http://www.polycom.com/usa/en/support/voice/voice.html Icons and
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Contents 0 About This Document................................................................3 Polycom Model Numbers..................................................................3 Related Documents.............................................................................3 Customer Support...............................................................................4 Icons and Conventions.......................................................................4 1 SpectraLink 8000 S
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SpectraLink 8000 SVP Server: Administration Guide for SIP The NetLink SVP-II System Menu .................................................22 Network Configuration....................................................................23 SendAll .........................................................................................24 SVP Server Configuration................................................................26 SVP-II Mode...........................................................
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1 SpectraLink 8000 SVP Server Overview The SpectraLink 8000 SVP Server is an Ethernet LAN device that works with access points (APs) to provide QoS on the wireless LAN. Voice packets to and from the SpectraLink 8000 Wireless Telephones are intercepted by the SVP Server and encapsulated for prioritization as they are routed to and from an IP telephony server. SpectraLink Voice Priority (SVP) and Quality of Service SpectraLink Voice Priority (SVP) is the SpectraLink quality of service
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SpectraLink 8000 SVP Server: Administration Guide for SIP SpectraLink 8000 SVP Server Models The SVP Server is available in three models. Which model is selected for your facility depends on current and expected capacity. All SVP Servers within a subnet must be the same model type. • SVP100: Serves 80 calls simultaneously. • SVP020: Serves 20 powered-on handsets. • SVP010: Serves 10 powered-on handsets. See the following capacity tables for multiple SVP Server system capacities. All S
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SpectraLink 8000 SVP Server Overview telephones, and between the SVP Server and the PBX (or other far-end device). SVP Server availability A SpectraLink handset registers to a single SVP Server the first time it is powered on. Once the handset has contacted this Registration Server, it obtains a list of all SVP Servers in the system. The handset then maintains this list in non-volatile memory and updates it as needed. When a handset later attempts to check in and cannot contact the or
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SpectraLink 8000 SVP Server: Administration Guide for SIP Multiple SVP Server Capacities The system capacity of each SVP Server model is shown in the tables below. Note that SVP Server models may not be combined within one subnet. SpectraLink SVP010 and SVP020 Server capacity The system capacity of the SVP010 and SVP020 is measured by number of powered-on handsets. If this number exceeds the maximum, the handset that cannot be served will display an error and will not connect to the SV
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SpectraLink 8000 SVP Server Overview possible installed handsets figures are approximate and meant as a guideline and not as an absolute recommendation for any facility. Possible installed handsets Number Total possible Number of calls installed handsets @ 10% @ 15% @ 20% of SVP Erlang possible @ 100% in in active in active in active Servers per Server active calls calls calls calls 1 80 80 65 500 433 325 2 64 128 111 1000 740 555 3 60 180 160 1500 1067 800 4 58 232
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SpectraLink 8000 SVP Server: Administration Guide for SIP Notes on System Configuration In an IP system using subnets to differentiate telephony areas, each subnet must have its own APs. Each subnet may require an SVP Server to maintain voice quality, but this depends on traffic volume and router capacity. Multiple SVP Server environments are those which have more than one SVP Server. SVP Server models may not be combined within one subnet. More than one SVP Server model type may b
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SpectraLink 8000 SVP Server Overview System Diagram The following diagram shows multiple SVP Servers residing on a network with an IP telephony gateway and IP telephony server, wireless LAN APs, and Ethernet switch: SpectraLink 8000 SVP Server SpectraLink 8000 SVP Server Access point TFTP server SpectraLink 8000 SVP Server (showing optional multiple SVP Servers) Ethernet switch SpectraLink Wireless Telephones Access point IP gateway Optional Wireless POS PSTN or
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SpectraLink 8000 SVP Server: Administration Guide for SIP System Components SpectraLink e340/h340/i640 and 8020/8030 Wireless Telephones Employees can carry wireless telephones to make and receive calls as they move throughout the building. The wireless telephones are to be used on-premises; they are not cellular or satellite phones. Just like wired telephones, they can receive calls directly, receive transferred calls, transfer calls to other extensions, and make outside and long
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SpectraLink 8000 SVP Server Overview network traffic is restricted to those segments that are directly involved in the communication. Installation of a network router is recommended in larger networks, where there may be significant network traffic not related to the wireless LAN. A router will isolate the wireless LAN from the associated wired LAN so that they are not impacted by each others’ traffic. The SVP Servers, the APs, and their associated Ethernet switch must all be on the sam
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SpectraLink 8000 SVP Server: Administration Guide for SIP The Front Panel of the SVP Server The SVP Server’s front panel contains ports to connect to power, the LAN, and to an administrative computer via an RS-232 port. Status LEDs supply information about the SVP Server’s functioning. 1 2 3 4 5 PWR L A C E Status N C O R K T L R O NETWORK O K R RS-232 RS-232 Port: male DB-9 connector (DTE) used for RS-232 connection to a terminal, terminal emulator, or modem for system administration.
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2 Installing the SpectraLink 8000 SVP Server As shown in the system diagram, the SVP Server is connected to the Ethernet switch. The specifications covered here allow for great flexibility in physical placement of the components within stated guidelines. See the Configuration and Administration document for your vendor’s IP system for information on LAN requirements, network infrastructure and IP addressing. This unit must be installed by a service person familiar with the installati
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SpectraLink 8000 SVP Server: Administration Guide for SIP Locate the SVP Server The SVP Server measures approximately 4 x 12.5 x 7 inches, and weighs about five pounds. The unit can be wall- mounted, vertically or horizontally, over ¾" plywood. The SVP Server can also be rack- mounted using a rack- mount kit (sold separately). Locate the SVP Server in a space with: • Sufficient backboard mounting space (for wall mount) and proximity to the LAN access device (switched Ethernet hub) and
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Installing the SpectraLink 8000 SVP Server Mount the SVP Server to a wall The SVP Server can be mounted either horizontally or vertically. To mount the SVP Server to a wall: 1. Using a 1/8-inch drill bit, drill four pilot holes, on 1.84-inch by 12.1-inch centers (approximately equivalent to 1-13/16” by 12-1/8”). 2. Insert the #8 3/4-inch screws in the pilot holes and tighten, leaving a 1/8-inch to 1/4-inch-gap from the wall. Grounding instructions The metal chassis of this unit ma
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SpectraLink 8000 SVP Server: Administration Guide for SIP Connect SVP Server to LAN Using a Cat. 5 cable, connect the NETWORK port on the SVP Server to the connecting port on the Ethernet switch. Connect power 1. Once the units have been properly grounded, connect the power plug from the AC adapter to the jack labeled PWR on the SVP Server. Use only the provided Class II AC Adapter with output 24V DC, 1A. 2. Plug the AC adapter into an 110V AC outlet to apply power to the SVP Ser
