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® ®
Polycom RMX 4000
Hardware Guide
Version 7.0.1 | September 2010 | DOC2559B
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Trademark Information Polycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the United States and various other countries. All other trademarks are the property of their respective owners. Patent Information The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc. © 2010
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CE MARK R&RTTE Directive Česky [Czech]: Polycom (UK) Ltd tímto prohlašuje, že tento RMX 4000 je ve shod ě se základními požadavky a dalšími p říslušnými ustanoveními sm ěrnice 1999/5/ES. Dansk [Danish]: Undertegnede Polycom (UK) Ltd erklærer herved, at følgende udstyr RMX 4000 overholder de væsentlige krav og øvrige relevante krav i direktiv 1999/5/ EF. Deutsch [German]: Hiermit erklärt Polycom (UK) Ltd, dass sich das Gerät RMX 4000 in Übereinstimmung mit den grundlegenden Anforderungen und d
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Polski [Polish]: Niniejszym Polycom (UK) Ltd o świadcza, że RMX 4000 jest zgodne z zasadniczymi wymaganiami oraz innymi stosownymi postanowieniami Dyrektywy 1999/5/WE Português [Portuguese]: Polycom (UK) Ltd declara que este RMX 4000 está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE. Slovensko [Slovenian]: Polycom (UK) Ltd izjavlja, da je ta RMX 4000 v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolo čili direktive 1999/5/ES. Slovensky [Slovak]
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Polycom RMX 4000 Hardware Guide Table of Contents Hardware Description . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Main Features .......................................................................................... 1-1 RMX 4000 Specifications ....................................................................... 1-2 RMX 4000 System Capacities ........................................................ 1-3 Conferencing Capacities ....................................................
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Table of Contents RMX 4000 Components ....................................................................... 1-23 RMX 4000 Front Panel ................................................................. 1-23 RMX 4000 Rear Panel ................................................................... 1-27 RTM-IP 4000 .................................................................................. 1-28 RTM ISDN ..................................................................................... 1-30
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1 Hardware Description This Hardware Guide provides information on the RMX 4000 and its components. This system utilizes a modular “universal slot” platform, whose components are designed for high performance, capacity and reliance. Main Features The Polycom RMX 4000 offers the following features: •Linux® based • Chassis based on the ATCA standard • Built-in redundancy, hot swappable parts • Physical separation between management and signaling networks, with high speed switching fabric on t
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Chapter 1- Hardware Description RMX 4000 Specifications Table 1-1 Polycom RMX 4000 Specifications Physical Height 6U (26.56 cm.) Width 19” (48.26 cm.) Depth 15.74” (40 cm.) Weight Up to 40 Kg. Media Protocols Audio G.711, G. 719, G.722, G.722.1, G.729A, G.723.1, Siren14, Siren 22. Video H.261, H.263, H.264. Network Interfaces IP, ISDN, PSTN and LAN H.323, SIP, PSTN, LAN and ISDN. Power Supply AC Input/ Range, BTU Voltage range:100-240 VAC, 14-7 AMP, 50/60 Hz. BTU output: 5120. DC Input/Range
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Polycom RMX 4000 Hardware Guide Table 1-1 Polycom RMX 4000 Specifications (Continued) Environment Operating temperature 10°– 40°C (50°– 104°F). Storage temperature -40°– 70°C (40°– 158°F). Relative humidity 15% - 90% no condensing. Operating altitude 60m below sea level, up to 3,000 m (10,000 ft.). Operating ESD 4kV. RMX 4000 System Capacities Conferencing Capacities The following table summarizes the different system capacities. Table 1-2 System Functions and Capacities RMX 4000 System Function
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Chapter 1- Hardware Description Table 1-2 System Functions and Capacities RMX 4000 System Functions MPM+ Mode MPMx Mode Maximum number of IP Services 11 Maximum number of ISDN Services 22 Maximum number of IVR Services 80 80 Maximum number of Recording Links 20 (default) 20 (default) Maximum number of IVR Video Slides 150 150 Maximum number of Log Files (1Mb max.) 8000 8000 Maximum number of CDR Files 4000 4000 Maximum number of Fault Files 1000 1000 Number of Participant alerts Unlimited Unlimi
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Polycom RMX 4000 Hardware Guide Resource Capacities per Card Assembly MPMx Card Two MPMx card assemblies are available: MPMx -S (Single) and MPMx-D (Double) each offer different resource capacities, as summarized in Table 1-3: Table 1-3 MPMx – Resource Capacity per Card Resource Type MPMx - S MPMx - D Voice 180 360 H.263 CIF 30 60 H.263 4CIF15 15 30 H.264 CIF/VSW 45 90 SD H.264 30 60 HD720p30 15 30 HD720p60/ 8 15 HD1080p30 (Symmetrical) MPM+ Card Three MPM+ card assemblies are available: MP
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Chapter 1- Hardware Description Resource Capacities per Card Type (MPM, MPM+ and MPMx) Each MPMx card increases the resource capacities. HD720p60 and HD1080p30 symmetric resolutions are supported with MPMx. Table 1-5 summarizes resource capacities of the various cards that can be installed in an RMX. Table 1-5 MPMx, MPM+ and MPM – Resource Capacity per Resolution Maximum Possible Resources Per Card Resource Type MPM+ MPMx HD720p60/HD1080p30 Not 15 Applicable Symmetric HD720p60/HD1080p30 10
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Polycom RMX 4000 Hardware Guide MCU Card Configuration Mode Guidelines MPMx and MPM+ Modes • MPMx and MPM+ cards installed in the system cannot be used simultaneously. Therefore, the RMX can operate in either MPM+ or MPMx Card Configuration Mode. • MPMx Mode is the mode in which the RMX operates to fully utilize the increased power and capacity of MPMx cards. • ISDN support is the same as for both MPM+/MPMx cards. • G.719 audio algorithm is not supported with MPMx. Card Configuration Mode S
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Chapter 1- Hardware Description Safety Requirements This section describes the requirements your site must meet for safe installation and operation of the system. Site Safety Requirements For your protection, please read these safety instructions completely before operating the equipment. • Look carefully for potential hazards in your work area: moist floors, ungrounded power cables, frayed power cords, missing safety grounds and so forth. • Locate the main circuit breaker within the room.
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Polycom RMX 4000 Hardware Guide General Installation Precautions Attention: The RMX 4000 can weigh up to 40kg when all slots are occupied. Two people are required to lift the MCU out of the box and also when installing it in a rack. • Use a regulating uninterruptable power supply (UPS) to protect the RMX 4000 from power surges and voltage spikes, to keep your MCU operating in case of a power failure. The RMX 4000 requires either two (DC) or three (AC) power supply cables, each connected to a
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Chapter 1- Hardware Description • Always keep the rack’s trays and card’s slots closed when not servicing, to maintain proper cooling. Installing the RMX 4000 The following procedures have to be performed to install the RMX 4000 in your site: • Unpacking the RMX 4000 • Installing the RMX in a rack or as a standalone • Connecting the RMX 4000 to the power source • Connecting the network (LAN, IP and ISDN) cables to the RMX Unpacking the RMX 4000 To unpack and lift the RMX 4000: 1 When you recei
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Polycom RMX 4000 Hardware Guide Make sure that boxes contain all the required parts. 4 Remove the boxes and top Stratocell®. 5 Holding the handle on each side, lift the RMX 4000 from the box, and place it on a flat surface or install it in a rack. Remove any packaging material prior to positioning the RMX 4000. Attention: Two people are required to lift the MCU out of the box and when installing it in a rack. 1-11
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Chapter 1- Hardware Description Installing the RMX in a Rack or as a Standalone Either place the RMX 4000 on a hard, flat surface such as a desktop or mount it on a 19”/23” rack. Standalone RMX 4000 Installation Place the RMX 4000 on a flat surface or desktop. The RMX 4000 must rest on the four feet at the base of the MCU and must be shifted or moved into position using the two handles attached to the front. Rack Mount Preparations • Optional - Depending on the rack installed in your site
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Polycom RMX 4000 Hardware Guide Placing the RMX 4000 in a 19” Rack 1 When the RMX is to be rack mounted chassis runners must be installed on the rack as shown in Figure 1-2. Two chassis runners are included in the Rack Installation Accessories kit and are attached facing inward from the outside of the 19”/23“rack mount. Figure 1-2 Installing chassis runners and RMX in a rack 2 Mount the RMX on top of the rack brackets using the blades or placing it on a rack mount shelf with runners. 1-13
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Chapter 1- Hardware Description 3 Fasten the RMX to the rack with 8 screws into the holes provided on the RMX’s front as shown in Figure 1-3. Figure 1-3 RMX 4000 Rack Mount Rack mounting screws must be supplied by the rack’s manufacturer. The airflow of the RMX 4000 is from right to left. Be sure that the areas on the left and right side of the system are clear for proper ventilation. When the unit is installed on a rack, the rack must be properly grounded to the central office ground. The r