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Technical Reference And
Troubleshooting Guide
HP Workstation x2100
Manufacturing Part Number : A7818-IE002
Edition E0502
© Copyright 2002 Hewlett-Packard Company.
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Legal Notices The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. Hewlett-Packard assumes no responsibilit
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Contents 1. System Overview Workstation Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Internal And External Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Internal Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Specifications And Characteristics . . . . . . . . . . . . .
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Contents MCH Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Accelerated Graphics Port (AGP) Bus Interface . . . . . . . . . . . . . . . . . 40 Hub Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 RDRAM Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 RDRAM Thermal Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Dual Rambus
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Contents IDE Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 IDE Primary Master Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Integrated USB Interface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Integrated I/O Ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Integrated Audio Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents system info. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84 Boot Steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Boot Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Order In Which POSTs Occur . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Error Message Summary . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents VGA DB15 Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 LCD Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 Rear Panel Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Keyboard And Mouse Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 USB Stacked Connector. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114 Se
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Contents Installing A Second Hard Disk Drive In An Internal Shelf. . . . . . . . . 135 Installing A Device In A Front Access Bay. . . . . . . . . . . . . . . . . . . . . . 136 Completing Mass Storage Device Installation . . . . . . . . . . . . . . . . . . . 138 IDE Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 SCSI Drive On SCSI Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 138 Replacing The CD-ROM Drive (or DVD-driv
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Contents System Board Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 7. Troubleshooting Your Workstation Case 1: No Activity At All . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156 Case 2: Monitor Is Blank, MaxiLife Is OK. . . . . . . . . . . . . . . . . . . . . . .158 Case 3: Boot Fails, Monitor Is Blank, MaxiLife Displays Error Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160 Pre-boot Diagnostics. . . . . . . .
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Contents Recovering The BIOS (crisis mode) . . . . . . . . . . . . . . . . . . . . . . . . . . 177 System Board Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 178 Using The HP Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 First, Turn On Or Restart Your Workstation . . . . . . . . . . . . . . . . . . 179 To Go To The Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179 More Troubleshooting For Drives
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Contents A. x2100 Service Information Parts and Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 11
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Contents 12
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1 System Overview This chapter provides detailed system specifications for the HP Workstation x2100: • Introduces the system’s internal and external features • Lists the system’s specifications and characteristic data • Provides a summary of the available documentation 13 Chapter 1
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System Overview Workstation Description Workstation Description The HP Workstation x2100 is based on the ATX form factor. The following table provides an overview of the system. Feature Description System Board Dimensions: 12 in. X 9.6 in. in an Extended-ATX (E-ATX) package Processor Intel Pentium 4 processor Socket 423 Cache Memory • Level 1: 16KB code, 16KB data (integrated in processor • Level 2: 256KB package) Internal Processor 1.7GHz, 1.9GHz, 2.2 GHz and higher speeds with a quad-pumped Cl
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System Overview Workstation Description Feature Description Mass Storage Seven shelves, supporting: • Two front-access, third-height 3 1/2-inch drives (one for the floppy disk drive and one free) (1-inch height) • Three front-access, half-height, 5 1/4-inch drives (1-inch height); you can use an adapter tray (available as an accessory) to install two 3 1/2-inch hard disk drives in one of the 5 1/4-inch shelves. • Two internal 3 1/2-inch hard disk drives (1-inch height) SCSI Controller Adaptec Ult
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System Overview Workstation Description Feature Description System Board • One flexible disk drive connector Connectors • Two ATA-100 IDE connectors (for as many as four IDE devices) • One CD-IN audio connector • Internal speaker connector • WOL connector • Battery socket • Status panel connector • Main power supply connector and ATX 12V power connector • Auxiliary power connector (MT models only) • Main chassis fan connector • Processor fan connector • PCI card fan connector • Chassis intrusion
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System Overview Internal And External Components Internal And External Components Figure 1-1 and Figure 1-2 show the front and rear views of the HP Workstation x2100. Figure 1-1 Front and Side Views Front access Power Supply shelves: - three 5 1/4-inch drive shelves (can Main Fan be used for optical drives or a 3 Spare mounting rails: 1/2-inch tray kit– - Wide green rails for available as 5.25-inch devices (for accessory) example, Zip drive) - two 3 1/2-inch - Narrow green rails for shelves, inc
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System Overview Internal Features Internal Features The core architecture of the HP Workstation x2100 consists of: • Memory Controller Hub (MCH) • Input/Output Controller Hub (ICH) • Host bus The HP Workstation x2100 supports a Pentium 4 processor. For information about this processor, see page 58. For information about... Refer to... System board components Chapter 2 HP BIOS routines Chapter 3 Tests and error messages including Power On Self Test Chapter 4 (POST) routines Graphics, network and
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System Overview Front Panel Front Panel The HP Workstation x2100’s front panel has the following features: • Liquid Crystal Display (LCD). For information about LCD error messages and available menus, see page 77. • On/Off LED. The LED displays four states: — Blank: Indicates that the computer is turned off. — Green: Indicates that the computer is turned on and running correctly. — Red (fixed or flashing): Indicates a preboot or a POST error that is preventing the system from booting. — Amber: Dis
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System Overview Specifications And Characteristics Specifications And Characteristics Physical Characteristics System Processing Unit Weight: (Standard 14.4 kilograms (31.68 pounds) configuration as shipped, excluding keyboard and display) Dimensions 47.0cm max. (D) X 21.0cm (W) X 49.0cm (H) (18.50 inches X 8.26 inches X 19.29 inches) Footprint 0.09 square meters (1.06 square feet) Electrical Specifications a Maximum Maximum for AGP Slot Peak per PCI Parameter Total Rating (15 Slots Standard Extensi
