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Cisco IP Interoperability and
Collaboration System
Server Installation Guide
Release 1.0(1)
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Text Part Number: OL-8155-01
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE I
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CONTENTS Introduction vii Audience vii Organization viii Related Documentation viii Cisco CallManager Documentation ix Cisco 7800 Series Media Convergence Servers Documentation x Cisco IP Phone Documentation x Cisco Land Mobile Radio over IP x Cisco Security Agent x Cisco IOS Documentation x Document Notes and Conventions xi Obtaining Documentation xii Cisco.com xii Product Documentation DVD xii Ordering Documentation xiii Documentation Feedback xiv Cisco Product Security Overview xiv Reporting
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Contents Definitions of Service Request Severity xvii Obtaining Additional Publications and Information xviii CHAPTER 1 Overview 1-1 Installation Overview 1-1 Installed Components 1-4 System Requirements 1-4 Hardware Requirements 1-4 PMC Requirements 1-5 Cisco IP Phone Requirements 1-5 Software Requirements 1-6 CHAPTER 2 Installing the Cisco IPICS Server Software 2-1 Before You Begin 2-1 Obtaining the IP Addresses for Your Cisco IPICS System 2-2 Preinstallation Checklist 2-2 Installing the Cisco
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Contents Generating the Cisco IPICS PMC Application Installer 2-58 CHAPTER 3 Upgrading Cisco IPICS 3-1 Performing the Upgrade from a CD 3-2 Performing the Upgrade from a Downloaded File 3-10 Transferring the Upgrade File to the Server 3-10 Performing the Upgrade at the Server 3-12 Performing the Upgrade from a Remote Location 3-17 CHAPTER 4 Uninstalling Cisco IPICS 4-1 Uninstalling Cisco IPICS from the Cisco IPICS Server 4-2 Uninstalling Cisco IPICS from a Remote Location 4-5 CHAPTER 5 Troublesh
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Contents Cisco IPICS Server Installation Guide OL-8155-01 vi
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Preface Introduction The Cisco IPICS Server Installation Guide provides you with the information that you need to install the Cisco IP Interoperability and Collaboration System (IPICS) 1.0(1) server software. System administrators should review the information in this document to learn how to prepare for the Cisco IPICS server software installation and recover from any errors that might occur. Audience The Cisco IPICS Server Installation Guide targets system administrators who install, conf
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Preface Organization Organization This document is organized as follows: Chapter 1, “Overview” The introduction provides an overview of the Cisco IPICS server software installation. This chapter also includes information about the system requirements for Cisco IPICS. Chapter 2, “Installing the Cisco This chapter describes the steps involved IPICS Server Software” in installing the Cisco Linux operating system, and the Cisco IPICS server software and its components. Chapter 3, “Upgradi
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Preface Related Documentation Cisco IPICS PMC Quick Start Guide, Release 1.0(1)—This document provides tips and quick references for the most frequently used procedures that a user can perform on the Cisco IPICS PMC. Cisco IPICS PMC Debug Reference Quick Start Guide, Release 1.0(1)—This document provides a quick reference for troubleshooting and debugging the Cisco IPICS PMC. Cisco IPICS Troubleshooting Guide, Release 1.0(1)—This document includes reference material for system adm
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Preface Related Documentation Cisco 7800 Series Media Convergence Servers Documentation For information about Cisco 7800 Series Media Convergence Servers, see the MCS data sheets at this URL: http://www.cisco.com/en/US/products/hw/voiceapp/ps378/products_data_sheets _list.html Cisco IP Phone Documentation For information about Cisco IP Phones, see the documentation at this URL: http://www.cisco.com/univercd/cc/td/doc/product/voice/c_ipphon/index.htm Cisco Land Mobile Radio over IP For infor
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Preface Document Notes and Conventions http://www.cisco.com/univercd/cc/td/doc/product/software/ Document Notes and Conventions This document uses the following conventions for instructions and information: Note Means reader take note. Notes contain helpful suggestions or references to materials not contained in this document. Caution This caution symbol means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data. Table 1 Convent
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Preface Obtaining Documentation Table 1 Conventions (continued) Convention Description boldface screen Information that you must enter is in boldface font screen font. italic screen font Arguments for which you supply values are in italic screen font. Obtaining Documentation Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical
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Preface Obtaining Documentation guides for Cisco products and to view technical documentation in HTML. With the DVD, you have access to the same documentation that is found on the Cisco website without being connected to the Internet. Certain products also have .pdf versions of the documentation available. The Product Documentation DVD is available as a single unit or as a subscription. Registered Cisco.com users (Cisco direct customers) can order a Product Documentation DVD (product nu
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Preface Documentation Feedback Documentation Feedback You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco.com. You can send comments about Cisco documentation to bug-doc@cisco.com. You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address: Cisco Systems Attn: Customer Document Ordering 170 West Tasman D
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Preface Obtaining Technical Assistance Reporting Security Problems in Cisco Products Cisco is committed to delivering secure products. We test our products internally before we release them, and we strive to correct all vulnerabilities quickly. If you think that you might have identified a vulnerability in a Cisco product, contact PSIRT: Emergencies—security-alert@cisco.com An emergency is either a condition in which a system is under active attack or a condition for which a severe and
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Preface Obtaining Technical Assistance service contract, Cisco Technical Assistance Center (TAC) engineers provide telephone support. If you do not have a valid Cisco service contract, contact your reseller. Cisco Technical Support & Documentation Website The Cisco Technical Support & Documentation website provides online documents and tools for troubleshooting and resolving technical issues with Cisco products and technologies. The website is available 24 hours a day, at this URL: http:
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Preface Obtaining Technical Assistance solutions. If your issue is not resolved using the recommended resources, your service request is assigned to a Cisco engineer. The TAC Service Request Tool is located at this URL: http://www.cisco.com/techsupport/servicerequest For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco engineers ar
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Preface Obtaining Additional Publications and Information Obtaining Additional Publications and Information Information about Cisco products, technologies, and network solutions is available from various online and printed sources. Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL: http://www.cisco.com/go/marketplace/ Cisco Press publishes a wide range of general networkin
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Preface Obtaining Additional Publications and Information Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals involved in designing, developing, and operating public and private internets and intranets. You can access the Internet Protocol Journal at this URL: http://www.cisco.com/ipj Networking products offered by Cisco Systems, as well as customer support services, can be obtained at this URL: http://www.cisco.com/en/US/products
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Preface Obtaining Additional Publications and Information Cisco IPICS Server Installation Guide OL-8155-01 xx
