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Fargo CardJet™ Professional Series 410 Card
Printer/Encoder and Persona CardJet™ C7
Printer User Guide (Rev. 5.0)
Part Number: L000418
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RESTRICTED USE ONLY Fargo Electronics, Inc. Fargo CardJet Professional Series 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0), property of Fargo Electronics, Incorporated Copyright 2002, 2003, 2004, 2005, 2006 by Fargo Electronics, Incorporated. All rights reserved. Printed in the United States of America. Exclusive permission is granted to authorized resellers of Fargo products to reproduce and distribute this copyrighted document to authorized Fargo custo
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RESTRICTED USE ONLY Fargo Electronics, Inc. Introduction to CardJet Reviewing the Notices and Trademark Restrictions Reviewing the Notices The information in this document is subject to change without notice. NO WARRANTY OF ANY KIND IS MADE WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. No liability is assumed for errors contained herein or for incidental damages in connection with the furnishi
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RESTRICTED USE ONLY Fargo Electronics, Inc. How to use the manual The CardJet Card Printer User Guide (Rev. 5.0) is, in fact, the troubleshooting and field service manual for both the Professional Series CardJet 410 Card Printer/Encoder and the Persona CardJet C7 Card Printer/Encoder. The manual is designed to provide installers and technicians with quick, efficient lookup of related procedures, components and terms. The manual can be used effectively either in soft or hard copy, dependin
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RESTRICTED USE ONLY Fargo Electronics, Inc. Safety Messages (review carefully) Symbol Critical Instructions for Safety purposes Danger: Failure to follow these installation guidelines can result in death or serious injury. Information that raises potential safety issues is indicated by a warning symbol (as shown to the below). To prevent personal injury, refer to the following safety messages before performing an operation preceded by this symbol. To prevent personal injury, alway
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RESTRICTED USE ONLY Fargo Electronics, Inc. Additional Safety Precautions for CardJet Technicians (review carefully) Symbol Critical Instructions for Safety purposes Danger: Before operating the unit, please read the following safety precautions carefully: Fire or Shock Hazard: Prevent fire or shock hazard by not exposing the unit to rain or moisture. Electronic Shock: Reduce the risk of electronic shock by not removing the front, top or back Panels. No Operator-serviceable parts
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RESTRICTED USE ONLY Fargo Electronics, Inc. Table of Contents Introduction to CardJet___________________________________________________ 3 Reviewing the Notices and Trademark Restrictions ____________________________ 3 Reviewing the Notices _________________________________________________ 3 Reviewing the Trademark Acknowledgments_______________________________ 3 Reviewing information pertinent to Users in the United States__________________ 3 How to use the manual________________________
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RESTRICTED USE ONLY Fargo Electronics, Inc. Troubleshooting with Printer Components __________________________________ 88 Troubleshooting with the Card and Ink LED Indicators ______________________ 88 Troubleshooting with the Printer Driver Ink Fuel Gauges_____________________ 90 Troubleshooting with the normal Printer Driver Preference Options ____________ 90 Troubleshooting with the Magnetic Encoding Module (both 410/C7 models) _____ 90 Troubleshooting with the Error Messages ___________
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RESTRICTED USE ONLY Fargo Electronics, Inc. Using the Magnetic Track Options under Magnetic Encoding ________________ 123 Using the Bit Density radio buttons under Magnetic Encoding _______________ 124 Using the Character Size radio buttons under Magnetic Encoding _____________ 124 Using the ASCII Offset under Magnetic Encoding _________________________ 125 Using the LRC Generation radio buttons under Magnetic Encoding ___________ 126 Using the Character Parity radio buttons under Magnetic
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RESTRICTED USE ONLY Fargo Electronics, Inc. Section 1: Technician Overview Technicians can review this section for a comprehensive troubleshooting strategy for the two CardJet Card Printers. Technicians can use this strategy to gain expert-level knowledge of the Printer in order to efficiently troubleshooting all aspects of it. This method safeguards the need to maintain fully-operational Printers at all times and ensures that on-site Technicians have access to critical, accurate and curr
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RESTRICTED USE ONLY Fargo Electronics, Inc. Reviewing the Persona CardJet C7 Card Printer/Encoder The Persona CardJet C7 is a single-sided, inkjet ID Card Printer. Standard features: Full color and monochrome inkjet card printing capability Cartridge load color (YMC) and black (K) inks Cartridge load blank cards 50 card capacity Output Hopper 50-card Card Cartridge Optional features: High-coercivity magnetic stripe encoding Reviewing the Professional CardJet 410 and Perso
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RESTRICTED USE ONLY Fargo Electronics, Inc. Technician Review of Printer Features See the next page. Refer to the Technician Handbook for CardJet Card Printers in this section. Function Description Top Cover Opens to allow access to the Ink Cartridges and Card Path. This cover must be closed in order for the Printer to begin printing. See Opening the Top Cover to the Card Printer on page 27. See CardJet Engineering Drawing R400019 in the appendix. Ink Holds the Ink Cartridges and move
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RESTRICTED USE ONLY Fargo Electronics, Inc. Technician Review of Printer Features (continued) See the Cleaning the Ink Cartridges and Ink Cartridge Cradle procedure on page 147. CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) 13
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RESTRICTED USE ONLY Fargo Electronics, Inc. Technician Review of Printer Features (continued) Function Description Power Printer connected to the PC: button and The Power button turns the Printer ON and OFF. (Note: When lit, the LED blue LED light indicates when power is ON.) Press the Power button to turn the Printer ON and OFF. The blue LED above the button turns OFF or ON to indicate when power is applied. (Note: This LED will flash when the Printer is processing a print j
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RESTRICTED USE ONLY Fargo Electronics, Inc. Technician Review of Printer Features (continued) X CANCEL INK CARD POWER Button LED Button / Button / LED LED CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) 15
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RESTRICTED USE ONLY Fargo Electronics, Inc. Technician Review of Printer Features (continued) Function Description Card Card Status button / LED: button and The Card button is used to resume operation after an error condition is LED cleared. In general, as the icon on this button indicates, errors are related to card feeding and printing. If an error occurs, the Card LED light will flash. Correct the error and press the Card button to resume. (Note: The Card LED will also flash if
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RESTRICTED USE ONLY Fargo Electronics, Inc. Technician Review of Printer Features (continued) Function Description Ink LED The Ink Cartridge Status LED is described below: The Ink LED light indicates when you need to check the status of the color or black Ink Cartridge. (Note: Both Ink Cartridges must be installed in order for the Printer to function.) Light is off. When the light is off, both Cartridges are ready for printing. Ink LED light is lit. When the Ink LED light is lit, it
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RESTRICTED USE ONLY Fargo Electronics, Inc. Technician Review of Printer Features (continued) Function Description Cancel Press the Cancel button to cancel the current print job and reset the Printer button for the next print job. (Note: This will cancel the job at both the PC and the Printer level. If a card is left within the Printer after a print job is canceled, it will automatically be ejected.) X Card Input Load the Card Cartridges into this Hopper. See Loading the Card Cartridge Ho
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RESTRICTED USE ONLY Fargo Electronics, Inc. Technician Review of Printer Features (continued) Function Description Power Connect to the included power cord. See Powering up the Card Printer on Port page 28. USB Connect to a Windows PC with a USB cable. See Connecting the Card Interface Printer to the Computer on page 26. Port CardJet 410 Card Printer/Encoder and Persona CardJet C7 Printer User Guide (Rev. 5.0) 19
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RESTRICTED USE ONLY Fargo Electronics, Inc. Technician Review of CardJet Specifications The purpose of this section is to provide the Operator with specific information on the Regulatory Compliances, Agency Listings and Technical Specifications for the CardJet Card Printers. Refer to the Technician Handbook for CardJet Card Printers in this section. Reviewing the Regulatory Compliances Term Description CSA The Printer manufacturer has been authorized by UL to represent the Card Printer a
