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®
P H A S E R 8 6 0
C OL OR P R I NTE R
User Guide
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® Phaser 860 Color Printer User Guide 071-0726-00 June 2001
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Copyright © 2001 Xerox Corporation. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. ® ® ® ® ® Phaser , PhaserShare , ColorStix II, the TekColor icon, Made For Each Other , ® ® ® ® DocuPrint , WorkSet , Ethernet , the stylized X, and XEROX are registered trademarks of Xerox Corporation. PhaserLink™, PhaserPort™, PhaserPrint™, PhaserSym™, PhaserTools™, infoSMART™,
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® PANTONE Colors generated by the Phaser 860 Color Printer are four- and/or three-color process simulations and may not match PANTONE-identified solid color standards. Use current PANTONE Color Reference Manuals for accurate colors. PANTONE Color simulations are only obtainable on this product when driven by qualified Pantone-licensed software packages. Contact Pantone, Inc. for a current list of qualified licensees. All trademarks noted herein are either the property of Xerox Corporation,
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Contents Printer Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii User safety summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . x Printer Parts and Supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Customer-Replaceable Consumables (CRCs) . . . . . . . . . . . . . . . . . . . . . 1 Customer-Replaceable Units (CRUs) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Accessories . . . . . . . . . . . . . . . . . . . .
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Troubleshooting Print Quality . . . . . . . . . . . . . . . . . . . . . . . 42 Band of color(s) missing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Smudges or smears appear on the print . . . . . . . . . . . . . . . . . . . . . . . . .45 Images are too light or too dark . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Paper Jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Jam prevention tips . . . . . . . . . .
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Supplies Printer Warranty Xerox warrants that the Phaser 860 Printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If the product proves defective during the warranty period, Xerox, at its option, will: (1) repair the product by means of telephone support or on-site service at no charge for parts or labor, (2) replace the product with a comparable product, or (3) refund the amount paid for the product, less a reasonable al
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Consumables Warranty Xerox warrants that ColorStix® II Ink will be free from defects in materials and workmanship for a period of one (1) year from date of installation. All other Customer Replaceable Consumables (CRCs) will be covered for a period of ninety (90) days (six (6) months where longer periods are required by law) from the date of installation, but not more than one (1) year from date of shipment. Under this warranty, the Customer must notify Xerox or its authorized service r
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Supplies THE ABOVE WARRANTIES ARE GIVEN BY XEROX WITH RESPECT TO THIS PRODUCT AND ITS CUSTOMER REPLACEABLE CONSUMABLES IN LIEU OF ANY OTHER WARRANTIES, EXPRESS OR IMPLIED. XEROX AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY SIMILAR STANDARD IMPOSED BY APPLICABLE LEGISLATION. XEROX'S RESPONSIBILITY TO REPAIR, REPLACE, OR OFFER A REFUND FOR DEFECTIVE PRODUCTS AND CUSTOMER REPLACEABLE CONSUMABLES IS THE SOLE AND EXCLUSIVE REME
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User safety summary Your printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer. Electrical Safety Use the power cord supplied with your printer. Do not use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground connection terminal. Plug the power cord directly into a properly-grounded electrical o
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Supplies The printer is exposed to water. Any part of the printer is damaged. Maintenance Safety Do not attempt any maintenance procedure that is not specifically described in the documentation supplied with your printer. Do not use aerosol cleaners. The use of supplies that are not approved may cause poor performance and could create a dangerous condition. Do not remove the covers or guards that are fastened with screws unless you are installing optional equipment and are specif
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Place the printer on a level, solid surface with adequate strength for the weight of the machine. The base printer weight without any packaging materials is 36 kg (79 pounds). The printer is heavy, and must be lifted by two people. The illustration below shows the proper technique for lifting the printer. Exercise care in moving or relocating the printer. It is front heavy and could tip forward. Follow the recommended procedure when moving the printer from one location to another.
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Supplies Do not open the covers while printing. 0726-40 Do not switch off the printer power while printing. 0726-41 Do not move the printer while printing. Refer to page 68 for instructions for moving the printer. User Guide xiii
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Symbols as marked on product: DANGER high voltage: 4525-101 Protective ground (earth) terminal: 4525-102 Hot surface on or in the printer. Use caution to avoid personal injury: 4525-105 4525-104 4525-103 Use caution. Refer to the manual(s) for information: 4525-106 Warning If the product loses the ground connection, usage of knobs and controls (and other conductive parts) can cause an electrical shock. Electrical products may be hazardous if misused. Warning For your protection, do
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Parts/Supplies Printer Parts and Supplies 0726-59 Note Inside the printer, all handles and points of user interaction are green. Disposable parts in the Maintenance Kit are orange. To order supplies and accessories, contact your local dealer or visit the Xerox web site: www.xerox.com/officeprinting/supplies/ Customer-Replaceable Consumables (CRCs) Maintenance Kits Item Part Number Extended Maintenance Kit 016-1932-00 Replacement maintenance roller and counter Life up to 40,000
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Phaser 860 ColorStix® II Ink Item Part Number 3 Free Black ColorStix II ink 016-1902-01 5 Black ColorStix II ink 016-2019-00 5 Cyan ColorStix II ink 016-2020-00 5 Magenta ColorStix II ink 016-2021-00 5 Yellow ColorStix II ink 016-2022-00 5 Cyan ColorStix II ink plus 2 Free Black Colorstix II ink 016-1903-01 5 Magenta ColorStix II ink plus 2 Free Black ColorStix II ink 016-1904-01 5 Yellow ColorStix II ink plus 2 Free Black ColorStix II ink 016-1905-01 2 Cyan ColorStix II ink plus 1 Free Bla
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Parts/Supplies Accessories Trays Item Size Part Number Standard Paper/Transparency Tray A/Letter (U. S.) 436-0409-00 Holds 200 sheets of paper A4 (Metric Letter) 436-0410-00 Holds 50 sheets of labels Holds 50 transparencies Legal Paper Tray Legal (U. S.) 436-0413-00 Holds 200 sheets of legal paper High-Capacity Transparency/ A/Letter (U. S.) 436-0411-00 Label Tray A4 (Metric Letter) 436-0412-00 Holds 175 transparencies Holds 100 sheets of labels High-Capacity Paper Tray
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Internal Hard Drive Item Part Number 5-Gbyte capacity 860HD Collation, downloaded fonts, forms and overlays functionality (requires the DP Feature Set also) Proof Print, Saved Print, and Secure Print functionality (requires the DP Feature Set also) Upgrades Item Part Number N Feature Set 860FN Adds 10/100T Ethernet support to Phaser 860B (non-network) configuration This upgrade is needed (along with 860FP) to upgrade a Phaser 860B configuration to the DP Feature Set. DP Fe
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Parts/Supplies Parallel Cables Item Part Number Parallel cable 012-1468-00 3 meters long Use to connect your computer to the printer’s high-density parallel port Parallel adapter 013-0299-00 Use to connect a low-density parallel cable to the printer’s high-density parallel port Paper and specialty media Xerox Phaser paper, transparencies, labels, and business cards have been developed and tested specifically for use in your Phaser 860 color printer. They will provide optimal print
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Xerox Phaser Professional Printing Paper (cont'd.) Item Size Description Part Number Phaser Premium Cover A4 (Metric Letter) 100 sheets 016-1824-00 Paper 210 x 297 mm 2 160 g/m (60 lb. cover) A/Letter (U. S.) 25 sheets 016-1808-00 Phaser High Resolution Photo Paper 8.5 x 11 in. 2 170 g/m Phaser High Resolution A4 (Metric) 25 sheets 016-1809-00 Photo Paper 210 x 297 mm 2 170 g/m Phaser 860 Transparency Film Item Size Description Part Number Premium A/Letter (U. S.) 50 sheets 016-1876-00
