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CL408-412e
PRINTER
SUPPLEMENTAL
OPERATOR MANUAL
PN: 9001159A
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SATO America, Inc. 10350A Nations Ford Road Charlotte, NC 28273 Main Phone: (704) 644.1650 Technical Support Hotline: (704) 644.1660 Technical Support Fax: (704) 644.1661 E-Mail: satosales@satoamerica.com techsupport@satoamerica.com www.satoamerica.com WARNING THE EQUIPMENT REFERENCED IN THIS DOCUMENT COMPLIES WITH THE REQUIREMENTS IN PART 15 OF FCC RULES FOR A CLASS B COMPUTING DEVICE. OPERATION OF THIS EQUIPMENT IN A RESIDENTIAL AREA MAY CAUSE UNACCEPTABLE INTERFERENCE TO RADIO AND TV RECEPTIO
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TABLE OF CONTENTS INTRODUCTION About This Manual 1-2 General Description 1-3 Control Features 1-4 TECHNICAL DATA Physical Characteristics 2-2 Power 2-2 Enviromental 2-2 Processing 2-2 Interface Modules 2-2 Interface Modules 2-2 Print 2-2 Sensing 2-3 Media 2-3 Ribbon 2-3 Command 2-3 Character Font Capabilities 2-4 Barcode Capabilities 2-5 INSTALLATION Unpacking & Parts Identification 3-2 Printer Installation 3-3 Site Location 3-3 Cable Connection 3-3 Media Selection 3-4 Media & Ribbon Loading 3-4
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PRINTER CONFIGURATION Printer Configuration 4-2 Dipswitch Settings 4-3 Configuration Modes 4-6 Normal Mode 4-6 Advanced Mode 4-7 User Download Mode 4-8 Service Mode 4-9 Card Mode 4-10 Protocol Initialization Mode 4-11 Counters Mode 4-12 Test Print Mode 4-13 Boot Download Mode 4-14 Flash Memory Download Mode 4-15 Default Settings Mode 4-16 Hex Dump Mode 4-17 Maintenance Mode 4-18 Menu Definition Tables 4-19 TROUBLESHOOTING Error Signal Troubleshooting 5-2 Troubleshooting Table 5-3 Interface Troub
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MAINTENANCE Cleaning Procedures 6-2 Replacement Procedures 6-3 Print Head 6-3 Interface Board 6-5 Fuse 6-6 Adjustment Procedures 6-7 Print Head Balance 6-7 Print Head Alignment 6-8 Ribbon Guide 6-9 Label Sensor Positioning 6-10 Ribbon Spindle Tensioning 6-11 Operational Adjustments 6-12 Pitch 6-12 Offset 6-12 Darkness 6-12 APPENDIX Print Setup Dimensions 7-2 Label Reference Position 7-3 Glossary 7-4 CL408-412e Supplemental Manual PN: 9001159A
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INTRODUCTION • About This Manual • General Description • Control Features CL408-412e Supplemental Manual 1-1 PN: 9001159A
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Unit 1: Introduction ABOUT THIS MANUAL This manual is laid out consistent with the product discussed and provides all of the information required for printer installation and operation by the purchaser. This manual also incorporates the use of special information boxes. Examples of these boxes and the type of information provided in each, are below. WARNING: PROVIDES INFORMATION THAT, IF UNHEEDED, MAY RESULT IN PERSONAL INJURY. CAUTION: PROVIDES INFORMATION THAT, IF UNHEEDED, MAY RESULT IN EQUI
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Unit 1: Introduction GENERAL DESCRIPTION The CL4e series printer brings the latest in technology to the world of thermal label printing by offering high-speed data transmission, unparalleled processing speed and large amounts of integrated memory to quickly and easily manage any label priinting requirement. These printers set new benchmarks in label throughput.The new generation RSIC processor provides high performance in label production even when printing directly from standard Windows. Ribb
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Unit 1: Introduction CONTROL FEATURES This chapter identifies the interactive control features of the printer. These functions are defined generally here. More specific explanations will be found throughout this manual on how to use them. OPERATOR PANEL FEATURES LED DEFINITION STATUS • Illuminates green when online and terminates when offline. • Blinks green when receiving data or the buffer is near full. • Illuminates or blinks red when detecting a printer error. KEYS DEFINITION POWER Removes
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Unit 1: Introduction LCD Display Status Indicator LED STATUS LINE FEED Function Keys PRINT PITCH OFFSET Potentiometers DSW2 DSW3 Dipswitch Complex Options Connector Cover-Open Sensor Label Taken LED Label Taken Potentiometer Figure 1-2, Operator Panel CL408-412e Supplemental Manual 1-5 PN: 9001159A
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TECHNICAL DATA • Physical Characteristics •Power • Enviromental • Processing • Interface Modules •Print • Sensing •Media •Ribbon • Command • Regulatory Approvals • Character Font Capabilities • Barcode Capabilities CL408-412e Supplemental Manual 2-1 PN: 9001159A
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Unit 2: Technical Data PHYSICAL CHARACTERISTICS Width 10.67 Inches (271 mm) Height 12.64 Inches (321 mm) Depth 16.92 Inches (430 mm) Weight 28.66 Pounds (13 Kg) POWER Input Voltage 100-120/200-240 Volts AC +/- 10%, 50/60 Hertz +/-5% (selectable via jumper position) Power Consumption 50 Watts Idle, 130 Watts Operating ENVIRONMENTAL Operating Temperature 4 to 104°F (5° to 40°C) Storage Temperature 23 to 140°F (-5° to 60°C) Storage Humidity 30 to 90% RH Non-Condensing Operating Humidity 30 to 80%
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Unit 2: Technical Data SENSING Gap Adjustable Reflective Eye-Mark Adjustable Ribbon Near End Enable/Disable Media Out Constant Ribbon Out Constant Cover Open Constant MEDIA Media Width: 0.866 to 5.04 Inches (22-128 mm) Width Media Width with Backing Paper: 0.984 to 5.16 Inches (25-131 mm) Media Length: 0.237 to 7.01 Inches (6-178 mm) Length (Continous) Media Length with Backing Paper: 0.354 to 7.13 Inches (9-181 mm) Media Length: 0.669 to 7.01 Inches (17-178 mm) Length (Tear-Off) Media Lengt
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Unit 2: Technical Data CHARACTER FONT CAPABILITIES MATRIX FONTS XU 5 dots W x 9 dots H (Helvetica) XS 17 dots W x 17 dots H (Univers Condensed Bold) XM 24 dots W x 24 dots H (Univers Condensed Bold) LM408e: 15 dots W x 22 dots H OA Font (OCR-A) LM412e: 22 dots W x 33 dots H LM408e: 20 dots W x 24 dots H OB Font (OCR-B) LM412e: 30 dots W x 36 dots H AUTO SMOOTHING FONTS XB 48 dots W x 48 dots H (Univers Condensed Bold) XL 48 dots W x 48 dots H (Sans Serif) VECTOR FONT Proportional or Fixed Spaci
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Unit 2: Technical Data BARCODE CAPABILTIES UPC A/E JAN 8/13 EAN 8/13 Code 39 Code 93 Code 128 Interleaved 2 of 5 Linear Bar Codes Industrial 2 of 5 Matrix 2 of 5 Bookland NW-7 MSI POSTNET UCC/EAN 128 NW-7 (Codabar) QR Code Data Matrix Two Dimemsional Maxi Code PDF417 Synthetic Symbol Ratios 1:2, 1:3, 2:5, User definable bar widths Bar Height 4 to 999 dots, User progammable Rotation 0, 90, 180, and 270 Degrees Sequential Numbering Sequential numbering of both numerics and bar codes Expansion Ra
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INSTALLATION • Unpacking & Parts Identification • Printer Installation • Operational Mode Selection • Interface Selection • Accessories Installation CL408-412e Supplemental Manual 3-1 PN: 9001159A
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Unit 3: Installation UNPACKING & PARTS IDENTIFICATION Unpack the printer as directed in the following procedure. 1 Place the shipping container (box) upright on a soid, flat surface. 2 Open the box, remove any loose items and the first layer of packing material. 3 Carefully lift the printer and accessories from the box and place them on a solid flat surface. 4 Remove the plastic covers from the packed items and visually inspect for physical damage. 5 Ensure all components are present as dict
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Unit 3: Installation PRINTER INSTALLATION This chapter provides guidance on how to station, connect, and load the printer once unpacked. Following printer setup, procede to the next chapter for information on interface selection. SITE LOCATION • Stationed on a solid flat surface. • Stationed away from hazardous materials. • Stationed within operational distance of the host based on interface specifications. CABLE CONNECTION The procedure below provides instruction on typical cable connection. T
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MEDIA MEDIA MEDIA Unit 3: Installation MEDIA SELECTION The size and type of the labels or tags to be printed should have been taken into consideration before printer purchase. Ideally, the media width will be equal to, or just narrower than, the print head. Using media that does not cover the print head will allow the platen roller to tread on it and wear it out. The media edge will also wear a groove in the platen roller affecting print quality. MEDIA & RIBBON LOADING There are two general med
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MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA MEDIA Unit 3: Installation Figure 3-3b, Fan-fold Media Loading Figure 3-3c, Ribbon Loading CL408-412e Supplemental Manual 3-5 PN: 9001159A
