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SEL
SEL LF FF/LOAD TEAR PARK QUIET
Micro Feed Micro Feed
MENU SHIFT Down Up TOF CHARACTER PITCH
10 12 15
EXIT GROUP ITEM SET PRINT
17 20 PROP
POWER ALARM MENU
PRINT QUALITY
LQ COURIER GOTHIC
ROMAN
UTILITY PRESTIGE ORATOR
SWISS
ML 3390/3391
Help Guide
3390hlp1.pm6 1 22/03/96, 16:04
English
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Every effort has been made to ensure that the information in Oki and Microline are registered trademarks of Oki Electric this document is complete, accurate, and up-to-date. Oki Industry Company, Ltd. assumes no responsibility for the results of errors beyond its control. Oki also cannot guarantee that changes in software Energy Star is a trademark of the United States Environmental and equipment made by other manufacturers and referred to Protection Agency. in this guide will not affect the app
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Safety • The printhead can get quite hot when it has been printing for Your printer has been carefully designed to give you years of safe, a length of time. Do not touch the printhead until it has had a reliable performance. As with all electrical equipment, there are a chance to cool off. few basic precautions you should take to avoid hurting yourself or damaging the printer: • Do not use your printer near water, or spill liquid of any kind into it. • Read the setup and operating instructions c
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rating. Generally, the total ratings of all equipment plugged into any one power line should not exceed 13 amperes. Do not exceed this unless you know that the power line your equipment is plugged into has a rating above 13 amperes. • Do not poke anything into the ventilation slots on the sides of the printer; you could get a shock or cause a fire. • Aside from the routine maintenance described in the manuals, don’t try to service the printer yourself; opening the cover may expose you to shocks
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Contents Print Mode: Control Panel Keys...................................... 12 Safety .................................................................................. i Maintenance....................................................................... 1 Selecting the Print Quality and Font ............................... 13 Replacing the Ribbon Cartridge ........................................ 1 Selecting the Character Pitch .......................................... 14 Menu Mode: Control P
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iv ML3320/21 3390hlp2.pm6 4 22/03/96, 16:04 English
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3. Remove and discard the used ribbon cartridge. Maintenance Replacing the Ribbon Cartridge Note: For the best results, use genuine Oki ribbons. 1. Make sure the printer is turned OFF. 2. Centre the printhead ( ). Caution! The printhead may be HOT! 4. Unpack the new ribbon cartridge. Help Guide 1 3390hlp3.pm6 1 22/03/96, 16:04 ➊ ➊ English
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A 5. Install the new ribbon cartridge. Clearing Paper Jams Rear-Feed Jams 1. Turn the printer OFF and use the platen knob to back the paper all the way out. 6. Turn the knob ( ) in the direction of the arrow to take up any ribbon slack. 2. Open the access cover, and remove the pull-up roller assembly. 2 ML3390/91 3390hlp3.pm6 2 22/03/96, 16:05 ➊ ➊
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3. Remove any torn pieces of paper. 6. Turn the printer on. 4. Replace the pull-up roller assembly, and close the access cover. 7. Press FF/LOAD. 5. Reload paper. FF/LOAD Micro Feed Up ITEM MN Help Guide 3 3390hlp3.pm6 3 22/03/96, 16:05 English
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PRINT QUALITY HSD UTL AD TEAR PARK QUIET NLQ SSD ed TOF CHARACTER PITCH PRINT 10 12 15 SET NU 17 20 PROP PRINT QUALITY SEL HSD UTL NLQ SSD SEL LF FF/LOAD TEAR PARK QUIET MENU SHIFT TOF CHARACTER PITCH 10 12 15 17 20 PROP Micro Feed Micro Feed Down Up EXIT GROUP ITEM SET PRINT POWER ALARM MENU Correcting Repetitive Rear-Feed Jams If the paper keeps jamming, you probably have bits of paper 3. Fold some continuous-form paper over three times to stuck in the paper path. make a page four sheets thick
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HSD FF/LOAD TEAR P QUIET TOF 10 12 15 17 20 PRINT QUALITY UTL NLQ SSD ARK Micro Feed Up CHARACTER PITCH ITEM SET PRINT PROP MENU 5. Remove the paper pieces, and use the platen knob to back 7. Replace the pull-up roller assembly, and close the access the paper out. cover. 8. Turn the printer on. 6. Swing the paper separator over, reload regular paper, and lower the paper separator back into place. 9. Press FF/LOAD. FF/LOAD Micro Feed Up ITEM Help Guide 5 3390hlp3.pm6 5 22/03/96, 16:05 English
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Micro Feed Micro Feed Down Up SEL SEL LF FF/LOAD TEAR PARK QUIET MENU SHIFT TOF CHARACTER PITCH 10 12 15 EXIT GROUP ITEM SET PRINT 17 POWER ALARM MENU 20 PROP PRINT QUALITY SEL HSD UTL NLQ SSD SEL LF TEAR PARK QUIET CHARACTER PITCH 10 12 15 17 20 PROP FF/LOAD Micro Feed Micro Feed MENU SHIFT Down Up TOF EXIT GROUP ITEM SET PRINT POWER ALARM MENU PRINT QUALITY COURIER GOTHIC LQ ROMAN UTILITY PRESTIGE ORATOR SWISS Single-Sheet Jams 1. Turn the printer off. 4. Remove any torn pieces from around the
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Cleaning the Housing You should clean the printer every six months (or after about 4. Reinstall the pull-up roller assembly, and close the access 300 hours of operation). cover. Note: Never use solvents or strong detergents on the cabinet: they could damage the housing. 1. Turn the printer off, and remove any paper from the path. 2. Open the access cover, remove the pull-up roller assembly. 3. Use a clean, dry cloth to dust around the carriage shaft and platen. Remove any loose pieces of paper.
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Troubleshooting Problem: Nothing happens when I turn on the printer. Problem: I'm getting strange symbols, incorrect fonts, etc., when I try to print a document. Solution: Check the power cable connection the outlet and to your printer. If you are using a power strip, Solution: (1) Check to be sure that the printer driver you make sure it is turned on, and that the fuse has have selected in your software matches the not blown nor the circuit breaker tripped. printer emulation. (Press SHIFT and S
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Problem: The ALARM light is on and the Character Pitch Problem: My word processor files don't print the way I 15 light is flashing. have the menu and front panel set. Solution: This indicates a paper jam. Press the SEL key Solution: Before sending a file to the printer, many word and correct the paper jam situation ( see “Clearing processors send either an “initialization string” Paper Jams” in this manual). or an I-Prime signal to the printer. The initialization string contains codes that Probl
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Problem: The Print Quality and Character Pitch keys on the front panel won't work. Solution: The Operator Panel Function in the printer menu can be used to disable these buttons. If the printer is part of a customized system or if it is used by a number of people, the system manager may have used this option to make sure the printer is always set properly. Problem: Continuous-form paper is sticking to the paper separator. Solution: In cold dry weather, static charges can build up and make the pa
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Using Y our Printer Print Mode: Indicator Lights PRINT QUALITY COURIER GOTHIC LQ SEL ROMAN UTILITY ORATOR PRESTIGE FF/LOAD TEAR PARK QUIET SEL LF SWISS Micro Feed Micro Feed MENU SHIFT TOF CHARACTER PITCH Down Up 10 12 15 EXIT GROUP ITEM SET PRINT 17 20 PROP POWER ALARM MENU SEL .............. Glows = printer selected, ready to receive data ALARM ... Glows = error condition exists: Flashes = printer in Print Suppress Mode ➤ out of paper if no other lights are blinking Not lit = printer deselect
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Print Mode: Control Panel Keys PRINT QUALITY COURIER GOTHIC LQ SEL ROMAN UTILITY PRESTIGE ORATOR LF FF/LOAD TEAR PARK QUIET SEL SWISS Micro Feed Micro Feed SHIFT TOF MENU Down CHARACTER PITCH Up 10 12 15 PRINT EXIT GROUP ITEM SET 17 20 PROP POWER ALARM MENU ➑➒ SEL ......... Selects/deselects printer. When held on power up, PRINT QUALITY ........... Selects the print quality and font. engages the Menu Mode. FF/LOAD ......................... Loads/ejects single sheet of paper; SHIFT ..... Press
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Selecting the Print Quality and Font When Letter Quality is engaged, the lights indicate which Important! Front panel settings for print quality and font is selected: character pitch can be overridden by software commands. The lights will always reflect the printer's state. PRINT QUALITY COURIER GOTHIC LQ ROMAN UTILITY Press PRINT QUALITY to select: PRESTIGE ORATOR SWISS LQ: Letter Quality • Highest quality, slowest speed • Courier: LQ and Courier lights on • Seven fonts • Gothic: LQ and Gothic
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Selecting the Character Pitch Menu Mode: Control Panel Press CHARACTER PITCH to select the width of characters in characters per inch: SEL LF FF/LOAD TEAR PARK QUIET SEL 10 cpi Micro Feed Micro Feed MENU SHIFT TOF Down Up • Recommended for standard text. EXIT GROUP ITEM SET PRINT POWER ALARM MENU 12 cpi • Yields more text per page. • Recommended for standard text. 15 cpi GROUP key..Prints the next Group in the Menu. With • In HSD mode, yields fastest printing. the SHIFT key, prints the previous
