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LASERJET ENTERPRISE 500 COLOR
User Guide
M551n M551dn M551xh
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HP LaserJet Enterprise 500 color M551 User Guide
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Copyright and License Trademark Credits ® ® ® © 2011 Copyright Hewlett-Packard Adobe , Adobe Photoshop , Arobat , and ® Development Company, L.P. PostScript are trademarks of Adobe Systems Incorporated. Reproduction, adaptation, or translation without prior written permission is Corel® is a trademark or registered prohibited, except as allowed under the trademark of Corel Corporation or Corel copyright laws. Corporation Limited. The information contained herein is subject Intel® Core™ is a trade
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Conventions used in this guide TIP: Tips provide helpful hints or shortcuts. NOTE: Notes provide important information to explain a concept or to complete a task. CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the product. WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury, catastrophic loss of data, or extensive damage to the product. ENWW iii
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iv Conventions used in this guide ENWW
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Table of contents 1 Product basics .................................................................................................................. 1 Product comparison .................................................................................................................. 2 Environmental features .............................................................................................................. 4 Accessibility features ....................................................
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Backup/Restore menu .............................................................................................. 34 Calibrate/Cleaning menu ........................................................................................ 34 USB Firmware Upgrade menu ................................................................................... 35 Service menu .......................................................................................................... 35 3 Software for Windows ......
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HP Embedded Web Server ........................................................................ 54 HP ePrint ................................................................................................. 54 AirPrint ................................................................................................... 54 Basic print tasks with Mac ....................................................................................................... 55 Cancel a print job with a Mac ..............
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Load Tray 1 ............................................................................................................ 82 Print envelopes ......................................................................................... 84 Load Tray 2 ............................................................................................................ 84 Load the optional 500-sheet paper and heavy media tray (Tray 3) ................................ 85 Load standard-sized paper into Tray 3 .....
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Interpret control panel messages for supplies ............................................................ 110 10.XX.YY Supply memory error ................................................................ 110 Black cartridge low ................................................................................ 110 Black cartridge very low ......................................................................... 111 Cyan cartridge low ................................................................
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Select the print resolution ........................................................................ 127 Print on both sides (duplex) with Windows ............................................................... 129 Manually print on both sides with Windows .............................................. 129 Automatically print on both sides with Windows ........................................ 130 Print multiple pages per sheet with Windows ........................................................
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Change the color options ....................................................................................... 161 Manual color options ............................................................................................. 161 Use HP EasyColor ................................................................................................................ 163 Match colors to your computer screen ..................................................................................... 164 Sam
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Clean the paper path ............................................................................................ 181 Product updates ................................................................................................................... 181 11 Solve problems ........................................................................................................... 183 Self help .........................................................................................................
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The Retrieve From USB Settings menu does not open when you insert the USB accessory ............................................................................................................. 212 The file does not print from the USB storage accessory ............................................... 212 The file that you want to print is not listed in the Open From USB menu ........................ 213 Solve connectivity problems ..................................................................
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OpenSSL ............................................................................................................................. 232 Customer self-repair warranty service ..................................................................................... 233 Customer support ................................................................................................................. 234 Appendix C Product specifications ................................................................
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Restriction on Hazardous Substances statement (Turkey) ............................................. 247 Restriction on Hazardous Substances statement (Ukraine) ........................................... 247 Index ............................................................................................................................... 249 ENWW xv
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xvi ENWW
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1 Product basics ● Product comparison ● Environmental features ● Accessibility features ● Product views ENWW 1
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Product comparison Model Features HP LaserJet Enterprise 500 color Performance M551n Prints up to 33 pages per minute (ppm) on Letter size paper and 32 ppm on A4 ● size paper Paper handling 100-sheet multipurpose input tray (Tray 1) ● ● 500-sheet input tray (Tray 2) 250-sheet, face-down output bin ● Part number: CF081A Supported operating systems ® ● Windows XP (32-bit and 64-bit) ® ● Windows Vista (32-bit and 64-bit) ● Windows 7 (32-bit and 64-bit) Windows Server 2003 (32-bit and 64-bit) ● ● Wi
