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Operation Manual
®
Smart-UPS UPS
750/1000/1500/2200 VA Rack-mount 2U
120/230 VAC
3000 VA Rack-mount 2U
120/208/230 VAC
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Contents Overview .......................................................................... 1 Product Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Front panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Emergency Power Off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 EPO Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Normally open contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Normally closed contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Troubleshooting ............................................................ 12 Service and Support................
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Overview Product Description ® ® The APC by Schneider Electric Smart-UPS 750-3000 VA 120/208/230 Vac Rack-mount is a high performance uninterruptible power supply (UPS). It provides protection for electronic equipment from utility power blackouts, brownouts, sags, and surges; small utility fluctuations and large disturbances. The UPS also provides battery backup power until utility power returns to safe levels or the batteries are fully discharged. Safety Read the Safety Guide included in th
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Rear panels SmartSlot for optional NMC accessory card UPS input Circuit breaker/Overload protection Controlled outlet group Chassis ground connection screw (TVSS GND) Outlets EPO connector USB port RJ45 connector - serial UPS monitoring port 750/1000/1500 VA 120 V 3000 VA 120 V 750/1000/1500 VA 230 V 3000 VA 208 V 2200 VA 120 V 3000 VA 230 V 2 Smart-UPS 750-3000 VA 120/208/230 Vac Rack-mount su0623a su0645a su0644a su0626a su0625a su0624a
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Specifications Operating Conditions This unit is intended for indoor use only. Select a location sturdy enough to support the weight of the UPS. Do not operate the unit where there is excessive dust, or the temperature or humidity are outside the specified limits. Allow adequate space for proper ventilation. Environmental Specifications Environmental factors impact battery life. High temperatures, poor utility power, and frequent, short duration discharges will shorten battery life. For addit
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Operation Connect Equipment to the UPS Note: The UPS will charge to 90% capacity in the first three hours of normal operation. Do not expect full battery runtime capability during this initial charge period. 1. Connect equipment to the outlets on the rear panel of the UPS. Do not use extension cords; plug equipment directly into the UPS. 2. Connect the UPS to the building utility power. Connect the UPS to a two-pole, three-wire, grounded source only. 3. Press the ON/OFF button on the front pa
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Display Interface Overview Online indicator UPS Output On/Off button On Battery indicator Fault indicator Replace Battery indicator Display screen UP and DOWN buttons ENTER button ESCAPE button APC By Schneider Electric Using the display interface Use the UP and DOWN buttons to scroll through the main menu options. Press ENTER to view the sub- menus under each main menu option. Press ESCAPE to exit a sub-menu and return to a main menu. Standard menus The Standard menus are the
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Menu General Functions About Display information about this unit: • Unit model number • Serial number • Battery information •Model number •Installation date •Suggested battery replacement date •UPS firmware version Advanced menus The Advanced menus provide additional options for the UPS and are available only if the display interface is configured to use the Advanced menus. Menu General Functions Status View detailed information about the UPS: • Energy meter • Load current • Status of the Switc
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Configuration UPS Settings Start-up Settings ® Configure these settings at initial start-up, using the display interface or APC PowerChute software. Note: During start-up, use the display interface to configure these settings. If nothing is selected, the unit will use the default settings. Function Factory Default Options Description Language English • English The language for the display interface. • French* *Language options will vary by model. •German* • Spanish* • Italian* • Portuguese* Loc
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Function Factory Default Options Description Low Transfer 120 V: • 97 Vac Point 106 Vac • 100 Vac • 103 Vac Set the transfer point lower if the utility • 106 Vac voltage is chronically low and the connected 208 V: • 170 Vac equipment can tolerate this condition.This 182 Vac • 174 Vac setting may also be adjusted using the power • 178 Vac quality setting. • 182 Vac Note: Use the Advanced Menus to configure 230 V: • 196 Vac this setting. 208 Vac • 200 Vac • 204 Vac • 208 Vac Nominal Output 12
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Main Outlet Group and the Switched Outlet Group Overview The Main Outlet Group and the Switched Outlet Group can be configured to independently turn off, turn on, shut down, and reboot connected equipment. (These features are not available on the 750 VA tower units.) The Main Outlet Group and the Switched Outlet Group can be commanded to do the following: • Turn off: Disconnect from power immediately and restart only with a manual command • Turn on: Connect to power immediately • Shutdown: Dis
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Function Factory Default Options Description Name String Outlet Group 1 Edit these names using an external interface, such as the Network Outlet Group Management Card Web interface. UPS Name String UPS Outlets Turn On Delay 0 sec Set the value in The amount of time the UPS or Switched Outlet seconds Group will wait between receiving the command to turn on and the actual startup. Turn Off Delay •0 sec (UPS Set the value in The amount of time that the UPS or Switched Outlets) seconds Outlet Gr
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Emergency Power Off EPO Overview The Emergency Power Off (EPO) option is a safety feature that will immediately disconnect all connected equipment from utility power. The UPS will immediately shut down and will not switch to battery power. The UPS must be manually restarted to reapply power to connected equipment. Press ON/OFF on the front panel of the unit. Normally open contacts 1. If the EPO switch or relay contacts are normally open, insert the wires from the switch or contacts at pins 1
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Troubleshooting Problem and Possible Cause Solution The UPS will not turn on or there is no output The unit has not been turned on. Press the ON button once to turn on the UPS. The UPS is not connected to utility Ensure that the power cable is securely connected to the unit and to the utility power. power supply. The input circuit breaker has tripped. Reduce the load to the UPS, disconnect nonessential equipment and reset the circuit breaker. The unit shows very low or no input Check the AC po
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Problem and Possible Cause Solution The replace battery indicator is illuminated The battery has a weak charge. Allow the battery to recharge for at least four hours. Then, perform a self-test. If the problem persists after recharging, replace the battery. The replacement battery is not properly Ensure that the battery connector is securely connected. connected. The display interface has a Site Wiring Fault message Wiring faults detected include missing If the UPS indicates a site wiring fault,
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Service and Support Service If the unit requires service, do not return it to the dealer. Follow these steps: 1. Review the Troubleshooting section of the manual to eliminate common problems. 2. If the problem persists, contact APC Customer Support through the APC Web site, www.apc.com. a. Note the model number and serial number and the date of purchase. The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on select models. b. Call A
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APC Worldwide Customer Support Customer support for this or any other APC product is available at no charge in any of the following ways: • Visit the APC Web site to access documents in the APC Knowledge Base and to submit customer support requests. – www.apc.com (Corporate Headquarters) Connect to localized APC Web sites for specific countries, each of which provides customer support information. – www.apc.com/support/ Global support searching APC Knowledge Base and using e-support. APC Custo
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Smart-UPS Factory Warranty LIMITED WARRANTY American Power Conversion (APC) warrants its Smart-UPS (Products) to be free from defects in materials and workmanship for a period of three (3) years, excluding the batteries, which are warranted for two (2) years from date of purchase. APC's obligation under this warranty is limited to repairing or replacing, at its own sole option, any such defective products. Repair or replacement of a defective Product or part thereof does not extend the origin
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© 2010 APC by Schneider Electric. APC, the APC logo are owned by Schneider Electric Industries S.A.S., American Power Conversion Corporation, or their affiliated companies. All other trademarks are property of their respective owners. 990-3858 06/2010