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®
Palm Modem
Handbook
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Copyright Copyright © 1997-1999 3Com Corporation or its subsidiaries. All rights reserved. 3Com, the 3Com logo, HotSync, Megahertz, and Palm Modem are registered trademarks, and the HotSync logo, Palm, the Palm Computing Platform logo, and Palm OS are trade- marks of Palm Computing, Inc., 3Com Corporation or its subsidiaries. Other product and brand names may be trademarks or registered trademarks of their respective own- ers. Disclaimer 3Com Corporation and its subsidiaries assume no responsib
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Contents Chapter 1: Introduction What can I do with my Palm Modem accessory? ...............................................................................................1 Chapter 2: Setting Up And Using Your Palm Modem® Accessory Installing the batteries ..........................................................................3 Attaching Palm Modem accessory and cables ..................................4 Configuration for remote HotSync® and Network HotSync operations......................
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® Page iv Palm Modem Handbook
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Chapter 1 Introduction ® Palm Modem accessory enables you to send and receive data at your convenience. You don’t have to connect your Palm connected organizer directly to your computer or laptop to update your data. ® HotSync Modem button AC adapter connector Phone connector What can I do with my Palm Modem accessory? With your modem and organizer from remote locations you can: ■ Synchronize your organizer and Palm™ Desktop organizer software via a PC modem with one touch. ■ Synchronize
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Contact the third-party vendors below for more information about some of the software applications you can use with your organizer and modem. Use Application Description Vendor E-mail Network Supports remote access to 3Com HotSync your e-mail and Palm™ www.palm.com Desktop organizer software using either your company’s existing LAN or dial-in (RAS) server HandMail Supports SMTP and POP3 SmartCode Software, Inc. e-mail protocols www.smartcodesoft.com MultiMail Supports SMTP, POP3, Actual Sof
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Chapter 2 Setting Up And Using Your Palm ® Modem Accessory ® Before you use your Palm Modem accessory, you must: ■ Install the batteries. Note: The batteries may already be installed. ■ Attach your modem to your organizer. ■ Connect an analog phone cable to your modem. ■ Configure your computer. ■ Configure your organizer. Installing the batteries To use your modem, you must first install two AAA alkaline batteries. The batteries fit in the compartment behind the battery door on the front
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Attaching Palm Modem accessory and cables Your modem has a 10-pin connector that slides into the grooves of your organizer connector. Make sure your modem snaps into place onto the organizer. Use a standard RJ11 cable to connect to an analog phone line. Slide into connector Insert phone cable and snap into place Note: It is important to use a standard analog phone line, such as those used in homes. If you use your modem in an office or hotel, make sure it is connected to a phone line with
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® Configuration for remote HotSync and Network HotSync operations You can use your Palm Modem accessory and your computer modem ® to perform remote HotSync operations, or synchronize your e-mail on your computer. You can also use your Palm Modem accessory and the Network HotSync application to access your e-mail and other data using your company’s existing LAN or dial-in (RAS) server. Contact your System Administrator to set up the Network HotSync application, or for more information on u
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Setting your organizer preferences Since your Palm Modem accessory uses the Modem Sync software that is resident in your organizer to establish a phone connection with another modem, you must configure your organizer phone settings. Note: Some organizers may have different icons from the ones shown below. Note the icon name and tap the appropriate icon on your organizer. To set your organizer preferences for modem operations: 1. Tap the Applications icon . 2. Tap the HotSync icon . 3. Tap
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11. Select the Modem type and adjust the other options as needed. Modem Select Palm US/Canada if you are using the modem in Canada or the US, select Palm U.K. if you are using the modem in the U.K., or select a modem type. The custom setting is for advanced modem users and is created automatically when AT commands are entered in the String field. Note: For the Pilot 1000 or Pilot 5000, select ® the Megahertz modem Speed Determines the modem speed for downloading data. Even though the mod
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To prepare your organizer for a Network HotSync operation: 1. Tap the Applications icon . 2. Tap the HotSync icon . 3. Tap the Menu icon . 4. Tap Options, then tap Modem Sync Prefs. 5. Tap Network. 6. Tap OK. Using your Palm Modem accessory Now when you leave the office, you can use your Palm Modem accessory to stay connected. Use the software installed on your organizer to synchronize data between your organizer and your computer. Press the HotSync button on the front of your modem
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Appendix Warranty and Regulatory Information Limited warranty Palm Computing, Inc., a subsidiary of 3Com Corporation (collectively HARDWARE: "3Com"), warrants to the original end user ("Customer") that this product will be free from defects in workmanship and materials, under normal use, for one year from the date of original purchase from 3Com or its authorized reseller. 3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to replace the prod- uct or pa
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OBTAINING WARRANTY SERVICE: Customer must contact a Palm Computing, Inc. or 3Com Technical Support or Customer Service center within the applicable war- ranty period to obtain warranty service authorization. Dated proof of original purchase from 3Com or its authorized reseller will be required. 3Com is not responsible for Cus- tomer products or parts received without a warranty service authorization. In the Unit- ed States, 3Com may ship a replacement product or part prior to receiving the ori
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LIMITATION OF LIABILITY: TO THE FULL EXTENT ALLOWED BY LAW, 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMA- TION OR DATA, OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNEC- TION WITH THE SALE, INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR INTERRUPTION OF THIS
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FCC-68 This equipment complies with Part 68 of the FCC rules. A label is affixed to the equip- ment that contains, among other things, the FCC registration number, USOC and Ring- er Equivalency Number (REN) for this equipment. If these numbers are requested, provide this information to your telephone company. The REN is useful to determine the quantity of devices you may connect to your tele- phone line and still have those devices ring when your number is called. In most, but not all areas, the
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FCC-15 This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide rea- sonable protection against harmful interference in a residential installation. This equip- ment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio com- munications. However, there is no guarantee that in
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Manufacturers Declaration of Conformity Palm Modem 10201 Palm Computing, Inc., a subsidiary of 3Com Corporation Tested to Comply 5400 Bayfront Plaza With FCC Standards PO Box 58007 Santa Clara, CA 95052-8007 (408) 326-5000 FOR HOME OR OFFICE Declares this product: Date: February, 1999 Name: Palm Modem Model Number: 10201 Equipment Type: Modem Complies with Part 15 of the FCC rules. Operation is subject to the following two con- ditions: 1. This device may not cause harmful interference, and
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Industry Canada (CS-03) The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational, and safety requirements. The Department does not guarantee the equipment will operate to the user's satisfaction. Before installing this equipment, users should ensure that it is permissible to be connect- ed to the facilities of the local telecommunications company. The equipment mus
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CE Mark Electromagnetic compatibility This product is in conformity with the protection requirements of EC Council Directive 89/336/EEC on the approximation of the laws of the Member States relating to electro- magnetic compatibility. 3Com cannot accept responsibility for any failure to satisfy the protection requirements resulting from a non-recommended modification of the prod- uct, including the fitting of non-3Com option cards. This product has been tested and found to comply with the limits