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Maintenance and Service Guide
HP TouchSmart 9100 Business PC
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© Copyright 2009 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or om
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About This Book WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information. iii
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iv About This Book
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Table of contents 1 Product Description ........................................................................................................................................ 1 2 Components .................................................................................................................................................... 2 Front and right side .............................................................................................................................. 2 Lower
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Processor ........................................................................................................................................... 31 Bluetooth module ............................................................................................................................... 33 Optical drive ....................................................................................................................................... 35 Synchronizing the wireless keyboard or mouse .
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1 Product Description The HP TouchSmart 9100 Business PC transforms the PC experience with its All-in-One form factor and touch-enabled features. The PC can be used as an everyday desktop, but is better suited to reaching customers with interactive touch-enabled applications. The HP TouchSmart 9100 features a certified Windows 7 multi-touch touchscreen that enables users to interact with the PC using gestures and manipulation. Users can optimize the potential of the HP TouchSmart 9100 with third
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2 Components Front and right side Item Item Component 1 LCD display optimized for State-of-the-art 58.4-cm (23-in) diagonal widescreen high-definition display with Touch HP BrightView technology.* HP BrightView technology improves the contrast and clarity of your display. In addition, it boasts a high resolution of 1920 x 1080 and a fast response time of 5 ms.** * High definition (HD) content is required to view HD images. Most current DVDs do not provide HD images. **All specifications represen
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3 Built-in wireless LAN Use the built-in wireless LAN to connect to the Internet through your existing (select models only) wireless network. The diagram shows the internal location of the wireless LAN (top left and right, not visible externally). The wireless LAN supports IEEE 802.11 b/g/n. 4 Microphone array Use the built-in digital microphones to record sound for your webcam videos, and to use instant messenger or chat software to have video chats online. The microphone is designed to provide
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Lower left-side components Item Item Component 1 USB 2.0 Connect USB devices (USB 2.0) such as printers, external hard disk drives, digital cameras, and MP3 players. 2 Audio line in Connect MP3 players or other audio players. This connector is not for headphones or a microphone. 3 Headphones Connect headphones to the port to listen to music without disturbing anyone. 4 Chapter 2 Components
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Rear components Item Item Component 1 DVI Video Out Provides digital video output for use with a second monitor or projector. 2 IEEE 1394 port Provides connectivity to data storage devices and DV (digital video) cameras. 3 USB 2.0 ports (3) Connect USB devices (USB 2.0) such as printers, external hard disk drives, digital cameras, and MP3 players. 4 Ethernet LAN Connect to the Internet through your wired network. 5 Digital Audio port (SPDIF Connect to your home theater system or your surround so
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10 IR emitter (blaster) Adhere to your TV set-top box IR receiver area to receive the remote control (select models only) signal while watching and recording TV programs. This is not required if you do not use a set-top box. A remote control is included with select models only. 11 USB 2.0 ports (2) Connect USB devices (USB 2.0) such as printers, external hard disk drives, digital cameras, and MP3 players. 12 Audio Line In Connect MP3 players or other audio players. This connector is not for head
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Computer stand The HP TouchSmart 9100 Business PC is shipped with the computer stand collapsed against the back of the computer. To assure that the computer is in a stable position on your desktop, pull the computer stand open until it snaps into place. Then, if you want to change the angle of the HP TouchSmart 9100, hold each side of the computer, and tilt it (the monitor moves forward; the stand stays in place) to an angle of between 5 degrees and 40 degrees from the vertical. CAUTION: The com
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3Spare Parts See the following available spare parts for the HP TouchSmart PC. Processors and system board Description Spare Part Number Intel Core 2 Duo P7570 (2.26-GHz, 3-MB L2 cache) processor 593893-001 Intel Core 2 Duo T6570 (2.10-GHz, 2-MB L2 cache) processor 593892-001 System board 602998-001 Drives Description Spare Part Number Hard drives 500 GB, 7200 rpm, SATA 595170-001 320 GB, 7200 rpm, SATA 505914-001 250 GB, 7200 rpm, SATA 595171-001 Solid State Drive (SSD), 64-GB 581057-001 Hard
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Misc Boards Description Spare Part Number TV tuner, PCIe x1 card, includes hardware kit 582726-001 GeForce GT230 1-GB PCIe graphics card 593888-001 802.11b/g/n WLAN PCIe adapter 593897-001 Antenna (for use with 802.11b/g/n WLAN PCIe adapter) 593890-001 Power Adapters Description Spare Part Number Power adapter, 150W 505911-001 Power adapter, 120W 593891-001 Power cord 142766-005 Keyboards and Mice Description Spare Part Number Keyboard (blue, USB) For use in Brazil 596411-201 For use in French
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Misc Parts Description Spare Part Number Wall mount assembly, VESA 593887-001 Bluetooth module 593889-001 10 Chapter 3 Spare Parts
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4 Removal and Replacement Procedures The following sections provide information about disassembling various components of the HP TouchSmart PC. Preparing to disassemble the HP TouchSmart PC To avoid injury and equipment damage, always complete the following steps in order, when opening the HP TouchSmart PC. 1. Remove all media (CD, DVD, etc.) from the computer. 2. Disconnect any external devices that are connected to the computer. 3. Shut down the computer. 4. After the system has completely shu
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7. Place the computer face down on a soft flat surface. HP recommends that you set down a blanket, towel, or other soft cloth to protect the touch screen surface from scratches or other damage. 8. Using the notch on the wireless keyboard and mouse receiver, pull the receiver out of and away from the back of the computer. WARNING! Beware of sharp edges inside the chassis. To upgrade your hard disk drive, see Removing the hard drive on page 19. Hard drive/memory cover 1. Prepare the computer for d
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4. Remove the screw that secures the hard drive/memory cover to the computer, and then pull the bottom edge of the cover away from the computer. To install the hard drive/memory cover, reverse the removal procedures. I/O cover Remove the connector cover on the back of the computer by inserting your finger under the gap ▲ on the bottom-left side of the cover (A), and then pulling straight out gently (B). AB To install the I/O cover, reverse the removal procedures. I/O cover 13
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Feet 1. Prepare the computer for disassembly (see Preparing to disassemble the HP TouchSmart PC on page 11). 2. Place the computer face down on a soft, flat surface. 3. Remove the screw that secures the foot to the computer (1). 4. Slide the foot off the computer (2). To install the feet, reverse the removal procedures. 14 Chapter 4 Removal and Replacement Procedures