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™ ™
Palm VersaMail 2.5
Personal E-mail Software
Handbook
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Copyright © 2003 Palm, Inc. All rights reserved. Graffiti, HotSync, MultiMail, the Palm logo, PalmModem, and Palm OS are registered trademarks, and Palm, VersaMail, and Zire are trademarks of Palm, Inc. Palm, Inc. uses the Bluetooth trademark under express license from Bluetooth SIG, Inc., U.S.A. All other brands are trademarks or registered trademarks of their respective owners. Disclaimer and Limitation of Liability Palm, Inc. assumes no responsibility for any damage or loss resulting from
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Contents About This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Chapter 1: Getting Started with Palm™ VersaMail™ Personal E-mail Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Palm VersaMail application features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Installing the VersaMail application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
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Contents Editing e-mail accounts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Changing the account username and password . . . . . . . . . . . . . . . . . . . . . . 27 Editing the names of the outgoing and incoming mail servers . . . . . . . . . 28 Editing mail retrieval options for a POP or IMAP account . . . . . . . . . . . . . 29 Editing outgoing mail options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Editing
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Contents Working with attachments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Downloading attachments to your handheld . . . . . . . . . . . . . . . . . . . . . . . . 74 Attaching files from a handheld application . . . . . . . . . . . . . . . . . . . . . . . . . 79 Attaching files from an expansion card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81 Forwarding an attachment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Using the command bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Changing e-mail header details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141 Backing up mail databases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Wireless IMAP folder synchronization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 143 Using Secure Sockets Layer (SSL) . . . . . . . .
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About This Book With Palm™ VersaMail™ personal e-mail software, you can send, receive, and manage e-mail on your handheld. The Palm™ VersaMail™ 2.5 Personal E-mail Software Handbook shows you how to install the VersaMail application, describes the various mail accounts, and explains how to use the many e-mail features in the VersaMail application. This book assumes that you know how to use the basic functions of your Palm™ ® handheld, such as the basic applications and HotSync Manager. For
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About This Book 2
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CHAPTER 1 ™ ™ Getting Started with Palm VersaMail Personal E-mail Software With Palm™ VersaMail™ personal e-mail software, you can send, receive, and manage e-mail on your handheld. This chapter describes how to set up different types of e-mail accounts and explains how to use the many e-mail features in the VersaMail application. The VersaMail application version 2.5 is the newest offering in the line of Palm™ ® personal e-mail software applications. Formerly known as MultiMail software,
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Chapter 1 Getting Started with Palm™ VersaMail™ Personal E-mail Software Installing the VersaMail application You will need the following to install the VersaMail application: ® ■ A Palm handheld running Palm OS version 4.1 or later ■ 750 kilobytes (KB) of RAM available on your handheld ■ A Pentium-class computer running Windows 98/2000/NT 4.0/XP or a Mac computer running OS X Some Palm™ handheld users can install the VersaMail application from the Software Essentials CD-ROM included with your
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Installing the VersaMail application 4. Tap Reset. To download and install the VersaMail application from the web: 1. Go to the website from which you are purchasing the software and follow the instructions for downloading the software. 2. In Windows Explorer, locate and double-click the versamail-[language].exe file, where [language] is the language you want to use. 3. Click Next, and then click Next again. 4. Connect the handheld to the cradle/cable, and then click Next. The HotSync operati
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Chapter 1 Getting Started with Palm™ VersaMail™ Personal E-mail Software 7. Tap Reset. Synchronizing an existing username If you plan to synchronize your handheld with an existing username by performing a HotSync operation, you must do so before you enter your e-mail account information in the VersaMail application. If you enter the e-mail account information first and then synchronize your handheld to an existing username, the e-mail account information you entered is overwritten. Upgradin
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CHAPTER 2 Setting Up and Managing E-mail Accounts With Palm™ VersaMail™ personal e-mail software, you can access e-mail accounts from providers such as Earthlink or Yahoo. You may also access your corporate e-mail with the appropriate mail server configuration. You can add up to eight e-mail accounts on your handheld by setting up a connection to an e-mail service provider or synchronizing to a desktop e-mail application. For example, if you have a Yahoo e-mail account with POP access, you
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Chapter 2 Setting Up and Managing E-mail Accounts Using a network account, you can set up or access an e-mail account using any of the following connection methods: ■ Palm™ Bluetooth™ Card or other Bluetooth card product (sold separately) attached through the expansion card slot connection to a mobile phone or local access point that is enabled with Bluetooth technology. NOTE Not all handheld models support the use of a Bluetooth card. See the electronic handbook that came with your handheld
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Network e-mail account prerequisites You must also have the appropriate prerequisite for the type of connection you want to make, as follows. Connection Type Prerequisite High-speed GPRS Palm Bluetooth Card and mobile phone enabled with Bluetooth technology. Active GPRS service ordered from your wireless carrier. Not all handheld models support use of a Bluetooth card. See the electronic handbook that came with your handheld for information. GSM dial-up Palm Bluetooth Card and mobile phone
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Chapter 2 Setting Up and Managing E-mail Accounts Using an ISP If you are setting up a new e-mail account and have a well-known ISP such as Earthlink or Mindspring, many of the required settings during the account setup are automatically configured. For other ISPs, you need the following information: ■ The protocol used for incoming mail, such as POP or IMAP ■ The name of the incoming mail server ■ The name of the outgoing mail (SMTP) server ■ Whether your e-mail account requires any security
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Creating a network e-mail account See “Creating a network e-mail account” later in this chapter for how to enter your username, password, protocol, and incoming and outgoing server settings when you set up your corporate e-mail account. With a corporate e-mail account, you can access the following types of mail servers, among others: ■ Microsoft Exchange ■ Lotus Domino ■ Sun iPlanet VPNs If you want to access e-mail on your handheld using your corporate e-mail account, you may need to set up
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Chapter 2 Setting Up and Managing E-mail Accounts 3. Select Account Setup. 4. Tap New. 5. Enter the following: Account Name Enter a descriptive name for the account, such as “My Yahoo.” Mail Service Tap the Mail Service pick list and select the provider to which you are connecting. Select Other if your ISP is not listed. Protocol Tap the Protocol pick list and select POP or IMAP. (Most e-mail providers use the POP protocol.) If the VersaMail application knows the protocol for the mail service
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Creating a network e-mail account Entering the account username and password In the next part of the VersaMail Account Setup, you enter the username and password for this account. The VersaMail 2.5 application provides strong 128-bit AES encryption for your password. To enter the account username and password: 1. Enter the username you use to access your e-mail. This is generally the part of your e-mail address appearing before the @ symbol; it is usually not your entire e-mail address. 2. T
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Chapter 2 Setting Up and Managing E-mail Accounts If you chose Other from the Mail Services pick list on the Account Setup screen, enter the e-mail address for your account. E-mail address will be filled in automatically if you chose a preconfigured mail service Mail servers will be filled in automatically if the VersaMail application knows the names based on the mail service you chose 2. Enter the name of your incoming (POP) mail server, such as pop.mail.yahoo.com. If the VersaMail appli
