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Raven 1x
for Sprint
User Guide
20070914
Rev 3.0B
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Preface Important Notice Due to the nature of wireless communications, transmission and reception of data can never be guaranteed. Data may be delayed, corrupted (i.e., have errors) or be totally lost. Although significant delays or losses of data are rare when wireless devices such as the Sierra Wireless AirLink Raven are used in a normal manner with a well‐constructed network, the Sierra Wireless AirLink Raven should not be used in situations where failure to transmit or receive data co
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Preface DIRECT, INDIRECT, SPECIAL, GENERAL, INCIDENTAL, CONSEQUENTIAL, PUNITIVE OR EXEMPLARY DAMAGES INCLUDING, BUT NOT LIMITED TO, LOSS OF PROFITS OR REVENUE OR ANTICIPATED PROFITS OR REVENUE ARISING OUT OF THE USE OR INABILITY TO USE ANY SIERRA WIRELESS PRODUCT, EVEN IF SIERRA WIRELESS AND/OR ITS AFFILIATES HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR THEY ARE FORESEEABLE OR FOR CLAIMS BY ANY THIRD PARTY. Notwithstanding the foregoing, in no event shall Sierra Wireless and/o
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Preface AirLink™ and AceWare™ are trademarks of Sierra Wireless. Sierra Wireless, the Sierra Wireless logo, the red wave design, and the red‐tipped antenna are trademarks of Sierra Wireless. ® Windows is a registered trademark of Microsoft Corporation. ® QUALCOMM is a registered trademark of QUALCOMM Incorporated. Used under license. Other trademarks are the property of the respective owners. Contact Information Support Desk: Phone: 1-877-231-1144 Hours: 5:00 AM to 5:00 PM Pacific Time, Mo
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Preface Revision History Revision Release Changes number date 1.x 2003-2005 AirLink Communications documentation - CDPD, CDMA, and GPRS. 2.x Q2: 2005-Q2: AirLink Communications documentation - CDMA, EV-DO, EDGE, and 2007 HSDPA. 3.0 in draft Converted documentation from AirLink Communications documentation format into Sierra Wireless documentation format. Phase II of the conversion completed. Raven modem line documentation is revised. Rev 3.0B Feb.08 4
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Contents Introduction to the Raven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 ALEOS™ . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 AceWare™. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 AceManager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Hardware Installation of the Raven . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Connecting to Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Connecting to a Computer or other Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents car54.mydomain.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 car54.mydomain.com.ca. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72 Dynamic Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Using IP Manager with your Raven . . . . . . . . . .
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Contents Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 *HOSTMODE? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 *NETCHAN? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98 *NETERR?. . . . . . . . . . . . . . . .
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Contents S3=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 S4=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 S5=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107 S6=n . . . . . . . . .
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Contents *MODEMNAME=name . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 PPP/Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 *DHCPSERVER=n . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 *HOSTAUTH=n. . . . . . . . . . . . . . . . . . . . . . .
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Contents FM=n. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Fn=[d.d.d.d] . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Logging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 *DBGCOMMLVL=n. . . . . . . . . .
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Contents Connecting to the Internet Using DUN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 AceView . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167 Windows DUN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .168 Rev 3.0B Feb.08 8
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1 1: Introduction to the Raven • ALEOS™ • AceWare™ • Connecting to the Sprint Network Powered by ALEOS™, Raven modems are designed to • 1x Communication maintain a reliable, consistent network connection. With a serial interface and a vast library of machine protocols, the Raven is a workhorse for industrial and mission critical appli‐ cations. Class I Divison 2 certified as nonincendive equipment, the Raven Series is ideally suited for use in hazardous environ‐ ments. Key applications incl
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Introduction to the Raven � Protocol Spoofing Figure 1-2: Powered by ALEOS AceWare™ A wireless solution is not complete until you have software tools to manage the devices monitoring your valuable equipment. AceWare™ is the device management and monitoring application suite for Sierra Wireless AirLink products powered by ALEOS. � AceManager � AceNet � AceView � Setup Wizard � Modem Doctor These modem utilities, except AceNet, are free of charge to those who own Sierra Wireless AirLink modem
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Introduction to the Raven Figure 1-3: AceManager Simplified Deployment AceManger provides the ability to remotely set up and configure your Sierra Wireless AirLink products. Remote device setup and configuration reduces the deployment timeline of your wireless solution and provides a quicker path to ROI. Templates allow you to easily configure other devices in your fleet with identical settings, ensuring a simple, accurate deployment. Monitor and Control AceManger allows an administrator
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Introduction to the Raven AceNet AceNet, the enterprise grade productivity enhancing tool, enables you to efficiently deploy and monitor Sierra Wireless AirLink products on a large scale. Figure 1-4: AceNet Network Monitoring AceNet allows you to efficiently deploy, monitor, and maintain wireless networks of any size by enabling you to quickly configure an entire group of Sierra Wireless AirLink modems to the same parameter settings using templates built with AceManger. To ensure your imp
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Introduction to the Raven Setup Wizard A quick and easy way to activate and configure your Raven to connect to the Sprint cellular network is by using the AceWare Setup Wizard. Modem Doctor Modem Doctor is a troubleshooting and diagnostics utility. This utility will allow you to get a log file of the Raven activity which you can then send to Sierra Wireless support, erase the current configuration completely., and temporarily set the Raven to a known configuration to aid in trouble shootin
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Introduction to the Raven Figure 1-6: Modem Doctor Modem Doctor USB 1. Open the ModemDoctorUSB.exe. 2. Select any one option. Note: If you are using USB port as serial, then USB device is set to “o” and if you are using the default option then the USB device is set to “1”. The available port is automatically detected. Passsword is the fault password. 3. Press Erase. The modem will then reset. Note: If you erase the fatory defaults will be restored. USBnet is the factory default port. Rev 3.
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Introduction to the Raven Figure 1-7: Modem Doctor: USB connection Connecting to the Sprint Network The Raven uses Sprint as an ISP (Internet Service Provider) to connect you to the Internet. Steps of a connection: 1. When your Raven is powered on, it automatically searches for cellular service using 1x. 2. Your Raven establishes a PPP (Point to Point Protocol or “dial” up connection) link to the Sprint network, also called registering on the network, and receives an IP address. 3. When y
