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User Guide for Internetwork Performance
Monitor
Software Release 2.6
CiscoWorks
Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Text Part Number: OL-11291-01
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THE SPECIFICATIONS AND INFORMATION REGARDING THE PRODUCTS IN THIS MANUAL ARE SUBJECT TO CHANGE WITHOUT NOTICE. ALL STATEMENTS, INFORMATION, AND RECOMMENDATIONS IN THIS MANUAL ARE BELIEVED TO BE ACCURATE BUT ARE PRESENTED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. USERS MUST TAKE FULL RESPONSIBILITY FOR THEIR APPLICATION OF ANY PRODUCTS. THE SOFTWARE LICENSE AND LIMITED WARRANTY FOR THE ACCOMPANYING PRODUCT ARE SET FORTH IN THE INFORMATION PACKET THAT SHIPPED WITH THE PRODUCT AND ARE
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CONTENTS Preface ix Audience ix Conventions ix Product Documentation x Obtaining Documentation xi Cisco.com xi Product Documentation DVD xi Ordering Documentation xi Documentation Feedback xii Cisco Product Security Overview xii Reporting Security Problems in Cisco Products xii Obtaining Technical Assistance xiii Cisco Technical Support & Documentation Website xiii Submitting a Service Request xiv Definitions of Service Request Severity xiv Obtaining Additional Publications and Information xiv
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Contents Starting IPM as a Standalone Client 2-3 Starting IPM Standalone Client on Solaris 2-3 Enabling the IPM Password on Solaris 2-5 Starting IPM Standalone Client on Windows 2-6 Starting IPM Client from the Windows Command Prompt 2-6 Enabling the IPM Password on Windows 2-7 Running Simultaneous IPM Sessions 2-8 Configuring the IPM Components 2-8 Defining a Source Device 2-8 Defining a Target 2-10 Defining a Collector 2-12 Viewing Network Performance Statistics 2-17 Viewing Network Performa
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Contents Measuring Network Performance for IP 3-18 Measuring End-to-End Performance for IP 3-19 Defining an IP Echo Operation 3-19 Viewing End-to-End Statistics for IP 3-21 Measuring Hop-by-Hop Performance for IP 3-22 Defining an IP Path Echo Operation 3-22 Viewing Hop-by-Hop Statistics for IP 3-24 Measuring Network Performance for SNA 3-29 Defining an SNA Echo Operation 3-30 Viewing Statistics for SNA 3-31 Measuring Network Performance for TCP 3-33 Defining a TCP Operation 3-33 Viewing Statis
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Contents Working With Collectors 4-11 Viewing a List of Defined Collectors 4-12 Viewing a Collector State Summary 4-12 Viewing Collector Properties 4-13 Adding a New Collector 4-14 Stopping Collectors 4-15 Deleting Collectors 4-15 Adding Components Using Seed Files 4-16 Creating a Seed File 4-16 Seed File Syntax 4-17 Sample Source Seed File 4-18 Sample Target Seed File 4-19 Sample Collector Seed File 4-19 Loading Components From a Seed File 4-21 Viewing Seed File Output Files 4-21 Changing IP
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Contents CHAPTER 5 Working With IPM From the CiscoWorks Homepage 5-1 Accessing IPM Data From the CiscoWorks Homepage 5-1 Viewing IPM Server Information 5-2 Viewing Status Information for IPM Servers 5-3 Viewing Version Information for the IPM Server and Components 5-4 Viewing the IPM Server Log 5-4 Viewing the IPM Console Log 5-5 Viewing the Troubleshooting Log for IPM 5-6 Importing Devices From Device and Credential Repository 5-7 Downloading the IPM Client 5-10 Downloading the IPM Client for
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Contents APPENDIX B IPM Command Reference B-1 Output of ipm status Command B-8 Output of ipm help Command B-8 Output of ipm export help Command B-11 IPM Internal Commands B-13 APPENDIX C SA Agent Feature Mapping C-1 Verify Your SA Agent Version C-2 GLOSSARY INDEX User Guide for Internetwork Performance Monitor viii OL-11291-01
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Preface This document describes how to use Internetwork Performance Monitor (IPM) 2.6, a software to monitor the performance of multi-protocol networks. This preface describes who should read this guide, and outlines the document conventions used in this guide. Audience This document is for the network administrator or operator who uses the Internetwork Performance Monitor software. Network administrators or operators should have: • Basic network management skills Basic Windows system adm
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Preface Product Documentation Caution Means reader be careful. In this situation, you might do something that could result in equipment damage or loss of data. Warning This symbol means danger. You are in a situation that could cause bodily injury. Product Documentation Note We sometimes update the printed and electronic documentation after original publication. Therefore, you should also review the documentation on Cisco.com for any updates. Table 1 describes the product documentation t
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Preface Obtaining Documentation Obtaining Documentation Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several ways to obtain technical assistance and other technical resources. These sections explain how to obtain technical information from Cisco Systems. Cisco.com You can access the most current Cisco documentation at this URL: http://www.cisco.com/techsupport You can access the Cisco website at this URL: http://www.cisco.com You can acces
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Preface Documentation Feedback Documentation Feedback You can rate and provide feedback about Cisco technical documents by completing the online feedback form that appears with the technical documents on Cisco.com. You can send comments about Cisco documentation to bug-doc@cisco.com. You can submit comments by using the response card (if present) behind the front cover of your document or by writing to the following address: Cisco Systems Attn: Customer Document Ordering 170 West Tasman
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Preface Obtaining Technical Assistance Tip We encourage you to use Pretty Good Privacy (PGP) or a compatible product to encrypt any sensitive information that you send to Cisco. PSIRT can work from encrypted information that is compatible with PGP versions 2.x through 8.x. Never use a revoked or an expired encryption key. The correct public key to use in your correspondence with PSIRT is the one linked in the Contact Summary section of the Security Vulnerability Policy page at this UR
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Preface Obtaining Additional Publications and Information Submitting a Service Request Using the online TAC Service Request Tool is the fastest way to open S3 and S4 service requests. (S3 and S4 service requests are those in which your network is minimally impaired or for which you require product information.) After you describe your situation, the TAC Service Request Tool provides recommended solutions. If your issue is not resolved using the recommended resources, your service reque
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Preface Obtaining Additional Publications and Information Cisco Press publishes a wide range of general networking, training and certification titles. Both new and experienced users will benefit from these publications. For current Cisco Press titles and other information, go to Cisco Press at this URL: http://www.ciscopress.com Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking investments. Each quarter, Packet delivers coverage of t
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Preface Obtaining Additional Publications and Information User Guide for Internetwork Performance Monitor xvi OL-11291-01
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CH A P T E R 1 Overview of IPM This chapter provides an overview of Internetwork Performance Monitor (IPM) application. It contains the following sections: What is IPM? Key Terms and Concepts How Does IPM Work? Client/Server Architecture What is IPM? IPM is a network management application that allows you to monitor the performance of multi-protocol networks. IPM measures the latency and availability of IP networks on a hop-by-hop (router-to-router) basis. It also measures latency b
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Chapter 1 Overview of IPM Key Terms and Concepts The IPM/SA Agent monitoring solution is composed of: 1. The IPM server 2. The IPM client application 3. The Service Assurance (SA) Agent feature of the Cisco IOS software The focus of this document is the IPM network management application, which includes the server and the client. In some cases, however, it is not possible to fully describe IPM without including information about the SA Agent feature. Therefore, we have included some
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Chapter 1 Overview of IPM How Does IPM Work? How Does IPM Work? IPM measures and displays network performance statistics (latency, availability, jitter, packet loss, and error information) between a source and a target device. The target can be an IP-addressable device, an IBM MVS mainframe, or an SA Agent-enabled Cisco router: If the target is an IP-addressable device, it can be a network device, a server, or a workstation. If the target is an IBM MVS mainframe, it must be runn
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Chapter 1 Overview of IPM Client/Server Architecture Figure 1-1 IPM Client/Server Architecture Solaris or Windows 2000 System (IPM server, client, and database) IPM client on IPM client on Windows 2000 workstation Windows XP workstation Network IPM client on Solaris workstation For this release of IPM, the server software runs on Solaris 2.8, Solaris 2.9, and Windows 2000 Professional and Server (with SP3 or SP4), Windows 2000 Advanced Server (with SP3 or SP4), Windows 2000 Terminal
