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NetLink SVP Server
SVP100
SVP020
SVP010
Installation, Configuration, and Administration
For Cisco and Mitel IP environments
PN 72-0178-01
Issue F
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) Notice SpectraLink Corporation has prepared this document for use by SpectraLink personnel and customers. The drawings and specifications contained herein are the property of SpectraLink and shall be neither reproduced in whole or in part without the prior written approval of SpectraLink, nor be implied to grant any license to make, use, or sell equipment manufactured in acc
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) IMPORTANT SAFETY INFORMATION Follow these general precautions while installing telephone equipment: • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected a
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) Table of Contents 1. About This Document 5 1.1 SpectraLink Corporation Model Numbers 5 1.2 Related Documents 5 1.3 Customer Support Hotline 5 1.4 Icons and Conventions 5 2. NetLink SVP Server Overview 6 2.1 SpectraLink Voice Priority (SVP) 6 2.2 SVP Server Models 6 2.3 The Timing Function 6 2.4 Internal Gatekeeper 6 2.5 Multiple SVP Servers/Master SVP Server 7 2.6 Mul
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) 1. About This Document This document explains how to configure and maintain one or more NetLink SVP Servers (models SVP100, SVP020, SVP010) within IP telephony environments. 1.1 SpectraLink Corporation Model Numbers This document covers the following registered model number: SVP100 1.2 Related Documents NetLink Wireless Telephone: Configuration and Administration for Cisc
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) 2. NetLink SVP Server Overview The NetLink SVP Server is an Ethernet LAN device that works with access points (APs) to provide QoS on the wireless LAN. Voice packets to and from the NetLink Wireless Telephones are intercepted by the NetLink SVP Server and encapsulated for prioritization as they are routed to and from an IP telephony server. 2.1 SpectraLink Voice Priority (SV
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) The internal gatekeeper is not designed to scale beyond the capacity of a single SVP Server and does not provide the advanced features required for larger installations. It has a limit of 1000 registration records. 2.5 Multiple SVP Servers/Master SVP Server Multiple SVP Server environments are those which have more than one NetLink SVP Server. Up to four SVP010 models or up
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) 1 the Erlang calculation for telephony traffic. The possible installed handsets figures are approximate and meant as a guideline and not as an absolute recommendation for any facility. Possible installed handsets Total possible Number of Number of calls installed handsets @ @ @ SVP possible @ Erlang 10% in 15% in 20% in Servers per Server 100% in active calls ac
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) 2.7 Notes on System Configuration In an IP system using subnets to differentiate telephony areas, each subnet must have its own APs. Each subnet may require an SVP Server to maintain voice quality, but this depends on traffic volume and router capacity. Multiple SVP Server environments are those which have more than one SVP Server. A master SVP Server must be identified
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) 2.8 System Diagram The following diagram shows multiple NetLink SVP Servers residing on a network with an IP telephony gateway and IP telephony server, wireless LAN APs, and Ethernet switch: NetLink SVP Server master NetLink SVP Server access point TFTP NetLink SVP Server server (showing optional multiple Ethernet switch Wireless SVP Telephones Servers) access
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) 2.9 System Components NetLink e340/h340/i640 and 8000 Series Wireless Telephones Employees can carry wireless telephones to make and receive calls as they move throughout the building. The wireless telephones are to be used on-premises; they are not cellular or satellite phones. Just like wired telephones, they can receive calls directly, receive transferred calls, transfer
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) TFTP Server Required in an IP system to distribute software to the wireless telephones and SVP Server. May be on a different subnet than the IP gateway, IP telephony server, and APs. PN: 72-0178-01-F.doc Page 12
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) 2.10 The Front Panel of the NetLink SVP Server The NetLink SVP Server’s front panel contains ports to connect to power, the LAN, and to an administrative computer via an RS-232 port. Status LEDs supply information about the NetLink SVP Server’s functioning. 1 2 3 4 5 PWR L A C E Status N C O R K T L R O O NETWORK K R RS-232 RS-232 Port: male DB-9 connector (DTE) used for
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) 3. Installing the NetLink SVP Server As shown in the system diagram, the NetLink SVP Server is connected to the Ethernet switch. The specifications covered here allow for great flexibility in physical placement of the components within stated guidelines. See the Configuration and Administration document for your vendor’s IP system for information on LAN requirements, network
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) Screw the other end of the two mounting plates (oblong screw holes) to the rack. Repeat steps 1-3 for each additional SVP Server. The mounting plate is designed to provide the correct minimum spacing between units. When mounting multiple units, stack the units in the rack as closely as possible. Mount the NetLink SVP Server to a wall The NetLink SVP Server can be mounted e
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) 4. Configuring the NetLink SVP Server During initial setup of the NetLink SVP Server the IP address is established and the maximum number of active calls per AP is set. Optionally, you may enter a hostname and a location for software updates via TFTP. 4.1 Connecting to the NetLink SVP Server The initial connection to the NetLink SVP Server must be made via a serial connect
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) 4.2 The NetLink SVP-II System Menu The main menu displays as shown here: System Status Menu for viewing error messages, status of operation and software code version. 2 SVP-II Configuration Allows you to set the mode and reset the system. Network Configuration Allows you to set network configuration options, including IP address and hostname. Change Password Allows yo
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) 4.3 Network Configuration The IP address and other network settings are established via the Network Configuration screen. This is also where you may optionally establish a hostname and enter the IP address of the location of any software updates you may obtain from SpectraLink. See section 6, the Software Maintenance section, of this document for more information about insta
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) To change the IP address of the master SVP Server, change it in this menu and reboot the system. Then you may change alias IP addresses in each of the other SVP Servers without error. The following options must be configured: IP Address Enter the IP address of the NetLink SVP Server, defined by your network administrator. Enter the complete address including digits and pe
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SpectraLink Corporation Installation, Configuration, and Administration NetLink SVP Server (within IP environments) When the name services are set up correctly, the NetLink SVP Server can translate hostnames to IP addresses. Using telnet, it is also possible to access the NetLink SVP Server using its hostname instead of the IP address. Workgroup As set in WINS. Syslog Server Logging can be set to Syslog or NONE. If Syslog is set, a message is sent to the syslog server when an alarm i