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®
OpenLane SLM 5.5
Administrator’s Guide
Document No. 7800-A2-GB32-00
January 2002
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Copyright © 2002 Paradyne Corporation. All rights reserved. Printed in U.S.A. Notice This publication is protected by federal copyright law. No part of this publication may be copied or distributed, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language in any form or by any means, electronic, mechanical, magnetic, manual or otherwise, or disclosed to third parties without the express written permission of Paradyne Corporation, 8545 126th Ave
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Contents About This Guide Document Purpose and Intended Audience . . . . . . . . . . . . . . . . . . . . v Document Summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . v Product-Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi 1 Introduction to OpenLane SLM OpenLane SLM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Network Monitoring . . . . . . . . . . . . . . . . . . . . . . .
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Contents 3 Installing OpenLane on Windows About These Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Planning the Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Installation Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Minimum Hardware Requirements . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Software Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents 6 Adding Devices and Customer Profiles Accessing the OpenLane Web Applications . . . . . . . . . . . . . . . . . . . . 6-1 Adding a Device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-2 Adding a Customer Profile . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4 7 OpenLane Maintenance Backing Up OpenLane Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-2 Oracle Database . . . . . . . . . . . . .
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Contents AOLCmd Reference OLCmd Helps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2 OLCmd addcust . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-3 OLCmd assigndev . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-5 OLCmd chgrawfileext. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-6 OLCmd clean . . . . . . . . . . . . . . . . . . . . . . . .
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About This Guide Document Purpose and Intended Audience This guide contains information about the OpenLane Service Level Management (SLM) system, Version 5.5. It is designed both as an introduction for novice users and a reference for experienced users of OpenLane. Document Summary Section Description Chapter 1, Introduction to Describes the general purpose and features of OpenLane SLM OpenLane. Chapter 2, Installing OpenLane on Contains procedures for installing OpenLane on a Solaris Solari
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About This Guide A master glossary of terms and abbreviations used in Paradyne documents is available online at www.paradyne.com. Select Library → Technical Manuals → Technical Glossary. Product-Related Documents Document Number Document Title 7800-A2-GB30 OpenLane SLM Reports Reference Guide 7800-A2-GZ46 OpenLane SLM 5.5 Oracle Database Administration Instructions Contact your sales or service representative to order additional product documentation. Paradyne documents are also available on
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Introduction to OpenLane SLM 1 OpenLane SLM ® Paradyne’s OpenLane Service Level Management (SLM) is an open, standards-based, highly distributable system offering robust scalability and flexibility. A Web browser-enabled user interface provides accessibility anytime, anywhere. Paradyne’s network management solution features support for diagnostics, real-time performance monitoring, historical reporting, and detailed health and status indicators for Paradyne’s wide array of SNMP-managed narr
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1. Introduction to OpenLane SLM OpenLane Features Easy-to-use Web browser-based user interface Support for the full array of Paradyne SNMP-manageable devices Support for several different levels of user access Easy-to-use graphical interface installs and configures each module E-commerce-class distributed architecture supports small-scale end-user networks up to carrier-class deployments Distributed architecture supports: — Optional customer-supplied Oracle 8i database — Distributed
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Installing OpenLane on Solaris 2 About These Instructions These instructions provide you with the necessary information to get your OpenLane Service Level Management software installed and running as quickly as possible. Installers should be familiar with Solaris and Solaris administration. Planning the Installation Before installing OpenLane: Review the Installation Requirements on page 2-2. Verify the JRE version on your system. Refer to Checking the Java Runtime Environment Version on
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2. Installing OpenLane on Solaris Installation Requirements Review the following Minimum Hardware Requirements and Software Requirements to verify that you meet the prerequisites. Minimum Hardware Requirements Networks with Networks with Networks with Less Than 500 Devices* 500–2000 Devices 2000–5000 Devices Sun Ultra 10 Sun Ultra 10 Sun Enterprise 450 Server 256 MB RAM 512 MB RAM 512 MB RAM 100 MB free disk space Additional disk space for storage of performance data: – Clouds
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2. Installing OpenLane on Solaris Checking the Java Runtime Environment Version Before installing the OpenLane Service Level Management software, you need to verify that the Java Runtime Environment (JRE) has been installed correctly. Procedure To verify the JRE installation: 1. Open a terminal window. Type jre and press Enter. The window should display the Java Runtime Environment Version number and a list of options. Verify that you have Version 1.1.8_10. Version Number 2. If you receive a
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2. Installing OpenLane on Solaris Upgrading from Earlier Software If you are installing OpenLane on a system that is currently running: DCE Manager, see Uninstalling DCE Manager, below. Performance Wizard 4.2, see Uninstalling Performance Wizard, below. An earlier version of OpenLane 5, the upgrade is handled automatically during the OpenLane installation. Do not uninstall the earlier version. If you use an Oracle database, you must execute a migration script to update the schema. See t
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2. Installing OpenLane on Solaris The OpenLane Installation Program To install OpenLane and the Apache Web server, execute the OpenLane setup.sh program. Follow the instructions and respond to the queries it presents. The OpenLane installation program: Optionally installs and configures the Apache 1.3.12 Web server and the Apache JServ. (This is not required for upgrades from earlier versions of OpenLane 5.) By default, the Apache software is installed with the following parameters: Apach
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2. Installing OpenLane on Solaris NOTES: — You do not have to install the Apache Web server in /opt/apache and OpenLane in /opt/pdn/OpenLane. However, it is highly recommended that you install Apache and OpenLane on the same mount point. If you do not use the standard directory names, substitute the names you use for the directory references in this document. — If you will be distributing the Web server, you must install OpenLane and Apache in the same directory path on the Web server and th
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2. Installing OpenLane on Solaris Installing from CD-ROM Procedure 1. Log on to the system as root. 2. Exit your Web browser if it is running. Insert the OpenLane CD-ROM into the CD-ROM drive and mount it. 3. Change to the CD-ROM drive. 4. Change to the OpenLane directory and run the setup.sh file. 5. Follow the instructions on each screen with these exceptions: — If you are upgrading a version of OpenLane 5, do not remove the old version when prompted. Select Continue. — When prompted for th
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2. Installing OpenLane on Solaris Installing Remotely Using X You can install OpenLane from a remote host using the X Window System. Procedure 1. On the local host, execute the following commands: xhost + remote_host_name rlogin remote_host_name -l username username must have root privilege. 2. On the remote host, execute the following command or commands: — If using the Bourne shell (sh): DISPLAY=local_host_name:0.0 export DISPLAY — If using the Korn shell (ksh): export DISPLAY=local_host_name:
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2. Installing OpenLane on Solaris Locating the License Key On an Installed System To locate the license key on the system once OpenLane is installed, use one of these methods: Display the OpenLane About screen by clicking the About OpenLane Service Level Management link on the OpenLane Administration screen Display the /opt/pdn/OpenLane/pdnKey.txt file using a text editor Issue the command OLCmd key from a command line (see Displaying the License Key Expiration Date) Displaying the Lice
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2. Installing OpenLane on Solaris Starting OpenLane Web and Database Services Procedure 1. From a terminal window, change the directory to /opt/pdn/OpenLane: cd /opt/pdn/OpenLane 2. Type OLControl start and press Enter. The following services are started: — Apache Web Server — Cloudscape JDBMS (if used) — OpenLane Services — RMI Application Server — SCM Poller — OpenLDAP Directory Services — User History Poller — User History Reader Stopping OpenLane Web and Database Services Procedure 1. From
