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About this Manual
This manual is designed to assist users in installing, configuring and
troubleshooting the AcerISDN P10 ISDN card. Information in this
document has been carefully checked for accuracy; however, no guarantee
is given as to the correctness of the contents. The information contained in
Copyright
© Copyright 1997-1998, Acer Netxus Inc. All Rights Reserved.
This document contains proprietary information protected by copyright. All
rights are reserved. No part of this manual may
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AcerISDN P10 User Manual CE/EMC Restriction of Liability The product described in this handbook was designed, produced and approved according to the EMC-regulations and is certified to be within If the product is used in an uncertified PC, Acer Netxus Inc. undertakes no warranty in respect to the EMC limits. The described product in this handbook was constructed, produced and certified so that the measured values are within EMC limitations. In practice and under special circumstances, it may b
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Table of Contents 1 Introduction 1 1 1 3 3 4 5 Installation 5 2.1 Before Installing 5 6 8 21 22 2.6 Using Multilink in Windows 95 24 27 28 Troubleshooting 28 3.1 Troubleshooting Procedures 28 33 Product Support 33 APPENDIX A CHAPTER 3 2.7 Uninstalling the AcerISDN P10 2.5 The Diagnostic Program 2.4 AcerISDN P10 Utility Installation 2.3 Installing the AcerISDN P10 Drivers 2.2 Installing the ISDN Card CHAPTER 2 1.3 AcerISDN P10 Features 1.2 Package Contents 1.1.2 The AcerISDN P10 ISDN Card 1.1.1 W
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Table of Figures Figure 1-1: The ISDN System ________________________________ _________ 2 Figure 2-1: Connecting the ISDN Line ________________________________ __ 7 Figure 2-2: AcerISDN P10 PnP Card Found in Windows 95 ________________ 8 Figure 2-3: AcerISDN P10 PnP Card Detected in OSR2 ____________________ 9 Figure 2-4: Configuring the ISDN Card ________________________________ 10 Figure 2-5: Entering the Path of Windows 95 Disk _______________________ 11 Figure 2-6: Keeping the Newer System F
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1.1 An Overview of the AcerISDN P10 1.1.1 What is ISDN? ISDN is an abbreviation for I ntegrated S ervices D igital N ISDN transfers information digitally and integrates all telecommunication services (such as telephone, teletext, videotex, etc.) into a single network. Using ISDN, you can transfer text, Before the use of ISDN, telecommunications operated using analog devices, which limited the quality of telecommunication transfers. With ISDN technology, the telephone lines can transmit data dig
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AcerISDN P10 User Manual Because ISDN transmits data digitally, the data is virtually error free, and the transmission is much clearer, with fewer interruptions and slowdowns in facsimile transmissions. With ISDN devices implemented throughout the world, a truly digital network will emerge, allowing everyone fast and easy access With the AcerISDN P10, you can have an answering machine, file transfer, videotex, G3/G4 Fax functions, and Internet access. This will bring you more versatility and ef
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Chapter 1 — Introduction The AcerISDN P10 ISDN Card is ideally suited to give your PC access to the world of the Integrated Services Digital Network. The AcerISDN P10 is easy to install, and easy to configure. The card is fully Plug and Play compatible. The Windows 95 operating system will automatically install and configure the AcerISDN P10. 1.2 Package Contents The AcerISDN P10 package comes with the following accessories: 1. 2. The AcerISDN P10 installation diskettes or CD 3. A CD that in
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AcerISDN P10 User Manual 1.3 AcerISDN P10 Features The AcerISDN P10 supports many standard and enhanced features that allow you to make full use of the bundled application program, including the following: ♦ ♦ Drivers) for Windows 95 and NT ♦ Windows 95 and NT ♦ Supports Multilink PPP (MP) for 128Kbps (two B channels) internet access and data transfer ♦ transparent protocols on the B channel for T-Online, AOL, CompuServe, BTX, BBS, Eurofile transfer, and G4 Fax. ♦ Has support for a bit-trans
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Installation 2.1 Before Installing Make sure that you have all you need to install the AcerISDN P10 1. 2. 3. One free interrupt (IRQ). 4. Microsoft Windows 95 or NT. 5. 6. At least 5MB of free disk space for the AcerISDN P10 controller software. 7. 8. 9. interface released by PTT (Post, 0 Telephone and Telegraph administration). An ISDN basic rate S An IBM or Microsoft compatible mouse. A VGA compatible monitor. CR-ROM drive. One unused 16-bit expansion ISA bus slot. 8MB of RAM. An IBM com
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AcerISDN P10 User Manual 2.2 Installing the ISDN Card Please refer to the following instructions and figures for installation procedures: Many expansion cards are packaged in an anti- static pouch to protect them from electrostatic discharge, which can damage components on the board. Make sure you are properly grounded, i.e., wearing a grounding band, before removing the card from its anti-static pouch. Grounding bands are readily available at many computer and electronics stores. An easier y
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Installation 6. Connect your ISDN line to the RJ-45 jack labelled “S 0 F C THE ISDN L Replace the computer system cover unit and reconnect your peripheral devices. The next section covers the AcerISDN P10 driver installation under the Microsoft Windows 95 and NT operating systems. 7 INE ONNECTING 2-1: IGURE LINE” on the card as shown in Figure 2-1. Chapter 2 —
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AcerISDN P10 User Manual 2.3 Installing the AcerISDN P10 Drivers Because the AcerISDN P10 is fully Plug and Play compatible, installing the card is easy and fast. For Windows 95 and OEM Service Release 2 (OSR2): 1. Start Windows. After the opening banner, Windows will tell you that your AcerISDN P10 card has been detected. You will then see the following screen for Windows 95: F A N P C F W 8 95 INDOWS OUND IN ARD ISDN P10 P CER 2-2: IGURE
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Installation Or you will see the following screen for OSR2: F N P C D ETECTED IN 2. CD into the appropriate drive (A:, B:, or D:, etc.). 3. m anufacturer” for Windows 95, or “Next >” for OSR2. 4. Follow the instructions on the screen. Windows will copy the driver files to Windows sub-directories. 9 Select “Driver from disk provided by hardware Insert the AcerISDN P10 Driver Installation Diskette or OSR2 ARD ISDN P10 P CER 2-3: A IGURE Chapter 2 —
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AcerISDN P10 User Manual 5. When Windows has finished copying the driver files, you will see the following screen for setting the properties of F 2-4: C Select the signalling protocol and PCM coding rule of the 10 ISDN switch. Input the ISDN number and click “OK”. ARD ISDN C ONFIGURING THE IGURE the AcerISDN P10.
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Installation 7. After the property settings, Windows will copy system files and you might see the following screen prompting for the path of the Windows 95 source files. F 2-5: E P W Networking 1.2 has been installed before, Windows will detect some files with newer versions. F 2-6: K N EWER S YSTEM F ILES 11 EEPING THE IGURE If the Microsoft ISDN Accelerator Pack 1.1 or Dial-Up ISK 95 D INDOWS ATH OF NTERING THE IGURE Chapter 2 —
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AcerISDN P10 User Manual Press “ Y es” to keep the newer files. 10. Networking 1.2 is not installed before, you should see the following screen. F 2-7: I M ULTILINK FROM M For more details about multilink PPP, please refer to Section 2.6, Using Multilink in Windows 95. 12. After installing the Microsoft ISDN Accelerator Pack 1.1 restart the computer. F 2-8: R C OMPUTER 12 ESTARTING THE IGURE or Dial-Up Networking 1.2, you will be prompted to ICROSOFT PPP NSTALLING THE
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Installation Press “ Y es” to restart your computer and finish the AcerISDN P10 driver installation. After Windows has restarted, you can check the Device Manager to see if your card has successfully been installed. Please follow these instructions: 1. Open up “Control Panel”. Double click the “System” 2. You should see a folder entitled “Network adapters”. Double clicking the “Network adapters” folder, you 13 should see the “AcerISDN P10 AIK-514S” listed. Icon. Click the “Device Manager” ta
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AcerISDN P10 User Manual F HE D EVICE M click “Properties”. You will see the following screen. 14 Select the “AcerISDN P10 AIK-514S” folder and then ANAGER 2-9: T IGURE
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Installation F 2-10: D EVICE P W The message under “Device Status” indicates that the card is installed properly and that there are no hardware conflicts. If there is an error message, please refer to Chapter 3, Troubleshooting . 15 INDOW ROPERTIES IGURE Chapter 2 —
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AcerISDN P10 User Manual For Windows NT 4.0: 1. Start Windows. Run Installation Diskette or CD. F A N A 2. Click “OK” again to begin copying files. 3. After that, the “Setup Program” will start. 16 DAPTER ETWORK AS A ISDN P10 CER DDING THE 2-11: A IGURE “D:\DRIVERS\WINNT40\SETUP.BAT” in the Driver