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®
Using USPS Confi rmation Services
with Digital Mailing Systems
DM100i, DM125, DM225, DM200L, DM300c, DM400c, DM450c,
DM475, DP100i, DP200L, DP300C, DP400C, DP450C, DP475
Reference Manual
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SV61156 Rev. F June 2011 ©2004, 2010, 2011 Pitney Bowes Inc. All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieval system of any type or transmitted by any means, electronically or mechanically, without the express, written permission of Pitney Bowes. We have made every reasonable effort to ensure the accuracy and usefulness of this manual; however, we cannot assume responsibility for errors or omissions or liability for the misuse o
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® USING USPS CONFIRMATION SERVICES 1. INTRODUCTION .................................................. 2 2. ABOUT USPS CONFIRMATION SERVICES .............. 3 3. USING CONFIRMATION SERVICES—AN OVERVIEW ... 8 4. STEP-BY-STEP INSTRUCTIONS .......................... 11 5. ABOUT LABELS ............................................... 22 6. TRACKING MAIL ON THE INTERNET ..................... 24 7. FREQUENTLY ASKED QUESTIONS ....................... 26
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Digital Mailing Systems 1. Introduction This book explains how to use your mailing sys tem to take About this Book ® full ad van tage of USPS confirmation services. It explains what these ser vic es are and how to use them. This book provides instructions for using confirmation ser- Equipment vices with these mailing systems: Covered • DM100i, DM125, DM200L, DM225, DM300c, DM400c, DM450c, and DM475. • DP100i, DP200L, DP300C, DP400C, DP450C, DP475. You should be thoroughly familiar with th
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® Using USPS Confirmation Services 2. About USPS Confirmation Services Delivery Confirmation allows you to verify the date and time Delivery of delivery of your mail pieces or, if the de liv ery was un suc- Confirmation— cess ful, the date and time of the delivery at tempt. Green Label The service is currently available for First Class Mail par- cels, Priority Mail parcels, Standard Mail parcels and Pack- age Services parcels, which include Parcel Post, Library Mail, Media Mail, and Bound
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Digital Mailing Systems 2. About USPS Confirmation Services You may combine Signature Confirmation with COD In- Signature sured mail, Registered Mail, and special handling. It may Confirmation— also be combined with restricted delivery if purchased with Pink Label (cont.) insurance for more than $220, COD, or Registered Mail service. This is an additional cost for Signature Confirma- tion service. As an add-on ser vice to De liv ery Con fir ma tion, there is an ad di tion al cost. When you
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® Using USPS Confirmation Services 2. About USPS Confirmation Services If you decide you want a return receipt after you’ve mailed Certified Mail— your Certified Mail piece, go to your local Post Office and Dark Hunter ask for this service. The Post Office will give you a scanned Green Label image of the recipient’s signature, along with the date of (cont.) delivery. Be sure to provide the 22-digit barcode used on the mail piece. There is a fee for this service. Restricted De liv ery You
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Digital Mailing Systems 2. About USPS Confirmation Services Obtaining a Mailer ID (MID) from USPS for USPS Forms Electronic Return Receipt (ERR) Meters that use an ERR (Electronic Return Receipt) fea- ture must be programed with a MID number in order for the mailer to receive e-receipt files from the USPS. Before October 2010, the MID was requested from the USPS via the 5053/5051 postal forms that were filled out and faxed to the USPS. Now, an MID must be obtained from the USPS via an onlin
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® Using USPS Confirmation Services 2. About USPS Confirmation Services PS Form 5051, Confirmation Services — Electronic USPS Forms Option Application This is an administrative application used to establish mail- ers in the confirmation services database. This form is required of any customer who wishes to use Delivery Con- firmation, Signature Confirmation or Certified Mail. Mailers applying to use these services complete the application and fax it to the number provided on the form or mail
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Digital Mailing Systems 3. Using Confirmation Services—an Overview The diagrams on the next two pages show the con firm a tion How USPS ser vic es process. Confirmation You be gin by applying a preprinted barcode label unique to Services Work the specific service you desire. The barcode in each label includes a unique Pack age Iden ti fi ca tion Code (PIC). HINT: When you use To process a mail piece, select the service and class of De liv ery or Signature mail you want, then e
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® Using USPS Confirmation Services 3. Using Confirmation Services—an Overview Before You Start Make sure you have an adequate supply of pre -printed labels provided by your Pit- ney Bowes or SECAP dealer (see Section 5 for ordering instructions). Please do not use re tail la bels supplied by your Post Offi ce – they won’t work with your system. Retail Label from Post Office Pre-Printed Label (Correct) (Do NOT use) X • no “e” in upper left corner • has “e” in upper left corner • 20 digits for
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Weigh the Envelope or Package Weigh the mail piece on the scale. 1 Select Class Select the class of mail, for example, Priority Mail. 2 Select Service SER SERVICES $3.85 VICES $3.85 Select the service you want, for example, E-Del Con. 3 √ √E- E-Del Con Del Con A check mark appears. Press Yes. ◄ ◄In Insurance surance ◄Done Enter Destination ZIP Code Enter Destination ZIP Enter Destination ZIP 4 Type in the 5-digit destination ZIP Code. P
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® Using USPS Confirmation Services 4. Step-By-Step Instructions The instructions below explain how to include confirmation Using services for your mail piece. Confirmation 1. Place the piece of mail or package on the scale. Services – 2. Select the class (for ex am ple, Priority Mail) using the All Models corresponding selection key on the control panel. 3. At the Services screen, press down arrow key until you see the confirmation service you want (for example, E-Del Con). Sele
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Digital Mailing Systems 4. Step-By-Step Instructions Using 7. If this is the first time you are entering a confirmation service or you have just started a new package of la- Confirmation bels, enter the 22-digit barcode number. Services – NOTE: If you have the optional hand-held scanner All Models (cont.) connected to your mailing machine, you can use it to scan the barcode pattern instead of manually entering the barcode numbers. Key in the 22-digits of the barcode number Yo
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® Using USPS Confirmation Services 4. Step-By-Step Instructions 9. If prompted, apply the barcode label to the piece of mail Using (see page 22 for information on label placement). Confirmation Services – NOTE: Make sure to use labels in the order they come off the roll. This ensures that the barcode label matches the All Models (cont.) barcode in the system. 10. Select Continue. Insert the tape sheet or place the piece of mail on the feeder to print postage. The post- age is p
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Digital Mailing Systems 4. Step-By-Step Instructions 12. The system prompts you to upload the records. Select Using Yes to upload. Make sure your mailing system is set Confirmation up to connect to the PB Data Center (the way you are Services – normally connected when adding postage). A “Sending All Models (cont.) confirmation record. Please wait.” message (or something) similar displays during the upload process. 13. If You Don’t Have the ERR Feature: After uploading the recor
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® Using USPS Confirmation Services 4. Step-By-Step Instructions Managing Confirmation Services Records DM100i, DM125, DM200L, DM225, The instructions below explain how to manage confirmation services records on your system. and DP100i, 1. Press Options. DP200L Systems 2. Press Page Down twice and select Advanced Only Features. 3. Select Manage Conf Records to display the Manage Records screen. Press Page Down for more options. NOTE: If this is the fi rst time you’re adding records on the
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Digital Mailing Systems 4. Step-By-Step Instructions DM100i, DM125, Manage Conf Records Screen DM200L, DM225, Description of Options Option Description and DP100i, Add Record Select to add a new record (for a mail DP200L Systems piece that has had postage applied, but Only (cont.) you want to add a confirmation service to it). The system prompts you to select a class and fee, and enter the ZIP Code and barcode number. It will then print postage equal to the base class plus the confirma-
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® Using USPS Confirmation Services 4. Step-By-Step Instructions Sending Confirmation Services Records at a Later DM100i, DM125, Time DM200L, DM225, Your system stores barcode records in memory. If your and DP100i, mailing system’s connection to the PB Data Center was DP200L Systems not available when you created your confirmation records, Only (cont.) you can upload (send) them at a later time. Your sys tem will also prompt you when you’ve pro cessed the max i mum num ber of piec es th
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Digital Mailing Systems 4. Step-By-Step Instructions 4. Select Upload Records. The system dials into the Data DM100i, DM125, Center (this may take a few moments). Various screens DM200L, DM225, are displayed, letting you know the status of the process. and DP100i, 5. After uploading the records, you will be prompted to DP200L Systems print receipts. Insert envelope(s) or tape sheet(s) to Only (cont.) print the receipts. You return to the Home screen when finished. Special Services Repor
