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S10L-9623-00
IBM Mobile Systems
ThinkPad 380XD (2635)
ThinkPad 385XD (2635)
Hardware Maintenance Manual
May 1998
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S10L-9623-00 IBM Mobile Systems ThinkPad 380XD (2635) ThinkPad 385XD (2635) Hardware Maintenance Manual May 1998 IBM
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Note Before using this information and the product it supports, be sure to read the general information under “Notices” on page 123. First Edition (May 1998) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION “AS IS” WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED WARRANTIES OF MERCHA
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About This Manual This manual contains service and reference information for IBM ThinkPad 380XD, 385XD (2635) products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. The manual is divided into sections as follows: The Introduction section provides general information, guidelines, and safety information required to service computers. The product-specific section includes service, reference, and product-specific parts information. Import
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Related Publications The following product publications are available through IBM or your IBM Authorized Dealer. Publication Part, Form Number Mobile Systems HMM 30H2356, S82G-1501-01 Volume 1: Laptop, Notebook, Portable, and ThinkPad Computers (Models L40, CL57, N45, N51, P70/P75, ThinkPad 300, 350, 500, 510, 710T, Expansion Unit, Dock I, Dock II) Mobile Systems HMM 30H2357, S82G-1502-03 Volume 2: ThinkPad Computers (Models 340, 355, 360, 370, 700, 701, 720, 750, 755) Mobile Systems HMM
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Related Diskettes The following diskettes are available through IBM or your IBM Authorized Dealer. Diskette Part, Form Number ThinkPad 300 (2615) 33G9361, S33G-9361 Advanced Diagnostics Diskette ThinkPad 350, 350C, 425, A211000, GA21-1000 425C (2618) Advanced Diagnostics Diskette ThinkPad 365 (2625) 76H7578, S30H-2498 Advanced Diagnostics Diskette ThinkPad 380/385 (2635) 06J0333, S06J-0333 Maintenance Diskette ThinkPad 500 (2603) 71G3702, S71G-3702 Advanced Diagnostics Diskette ThinkPad 5
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vi IBM ThinkPad 380XD, 385XD
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IBM ThinkPad 380XD, 385XD (2635) Introduction . . . . . . . . . . . . . . . . . . . . 3 How to Use Error Messages .......... 4 How to Read POST Error Messages ...... 4 Safety Notices (Multi-lingual Translations) ..... 5 Safety Information . . . . . . . . . . . . . . . . 12 General Safety . . . . . . . . . . . . . . . . 12 Electrical Safety . . . . . . . . . . . . . . . . 13 Safety Inspection Guide ............ 14 Handling Electrostatic Discharge-Sensitive Devices 16 Grounding Requirements
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Fn Key Combinations ............. 57 FRU Removals and Replacements ......... 58 Important Notice . . . . . . . . . . . . . . . . 59 FRU Service Procedure ............ 60 Removal Reference . . . . . . . . . . . . . . 61 1010 DIMM Card and Backup Battery ..... 62 1020 Battery Pack . . . . . . . . . . . . . . 63 1030 Hard Disk Drive ............. 64 1040 Keyboard Unit . . . . . . . . . . . . . . 66 1050 Keyboard and Speaker .......... 69 1060 CD-ROM Drive and Diskette Drive Assembly 71 1070
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Introduction Important Diskette fixes are customer installable. The diskette fixes are located on the PC Company Bulletin Board Service (BBS). The direct phone line for modem connection is 919-557-0001 or tieline 255-0001. Advise customers to contact the PC Company HelpCenter at 800-772-2227 if they need assistance in obtaining or installing any diskette fixes. Customers in Canada should call IBM HelpPC at 800-565-3344 for assistance or down-load information. The Canadian BBS phone nu
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Hard Disk Drive Replacement Strategy: Always try to run a low-level format before replacing a hard disk drive. Attention The drive startup sequence in the computer you are servicing might have been changed. Be extremely careful during write operations such as copying, saving, or formatting. Data or programs can be overwritten if you select an incorrect drive. How to Use Error Messages Use the error codes displayed on the screen to diagnose failures. If more than one error code is displa
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Safety Notices (Multi-lingual Translations) In this manual, safety notices appear in English with a page number reference to the appropriate multi-lingual, translated safety notice found in this section. The following safety notices are provided in English, French, German, Italian, and Spanish languages. Safety Notice 1 Before the computer is powered-on after FRU replacement, make sure all screws, springs, or other small parts are in place and are not left loose inside the computer. Verif
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Safety Notice 2 Some standby batteries contain a small amount of nickel and cadmium. Do not disassemble it, recharge it, throw it into fire or water, or short-circuit it. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. Certaines batteries de secours contiennent du nickel et du cadmium. Ne les démontez pas, ne les rechargez pas, ne le
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Safety Notice 3 The battery pack contains small amounts of nickel. Do not disassemble it, throw it into fire or water, or short-circuit it. Dispose of the battery pack as required by local ordinances or regulations. Use only the battery in the appropriate parts listing when replacing the battery pack. Use of an incorrect battery can result in ignition or explosion of the battery. La batterie contient du nickel. Ne la démontez pas, ne l'exposez ni au feu ni à l'eau. Ne la mettez pas en cou
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Safety Notice 4 The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. La pile de sauvegarde contient du lithium. Elle présente
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Safety Notice 5 If the LCD breaks and the fluid from inside the LCD gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes. Seek medical care if any symptoms from the fluid are present after washing. Si le panneau d'affichage à cristaux liquides se brise et que vous recevez dans les yeux ou sur les mains une partie du fluide, rincez-les abondamment pendant au moins quinze minutes. Consultez un médecin si des symptômes persistent après
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Safety Notice 6 To avoid shock, do not remove the plastic cover that surrounds the lower portion of the inverter card. Afin d'éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d'alimentation. Aus Sicherheitsgründen die Kunststoffabdeckung, die den unteren Teil der Spannungswandlerplatine umgibt, nicht entfernen. Per evitare scosse elettriche, non rimuovere la copertura in plastica che avvolge la parte inferiore della sc
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Safety Notice 8 Before removing any FRU, power-off the computer, unplug all power cords from electrical outlets, remove the battery pack, then disconnect any interconnecting cables. Avant de retirer une unité remplaçable en clientèle, mettez le système hors tension, débranchez tous les cordons d'alimentation des socles de prise de courant, retirez la batterie et déconnectez tous les cordons d'interface. Die Stromzufuhr muß abgeschaltet, alle Stromkabel aus der Steckdose gezogen, der Akku
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Safety Information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer. General Safety Follow these rules to ensure general safety: Observe good housekeeping in the area of the machines during and after maintenance. When lifting any heavy object: 1. Ensure you can stand safely without slipping. 2. Distribute the weight of the object equally between your feet. 3. Use a slow lifting force. Never move suddenly