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Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide
Dell
Business Client
Re-Image “How-To” Guide
Latitude E-Family & Mobile Precision
Revision 3.0
A03
th
May 5 , 2011
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Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Contents 1 Overview ................................................................................................................................................................................ 3 2 “How-To” .............................................................................................................................................................................. 4 2.1 Supported Operating Systems ..........
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Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 1 Overview The purpose of this document is to detail the required steps for reimaging Dell Latitude E-Family & Mobile Precision notebooks with Microsoft Operating Systems. Dell Latitude E-Family & Mobile Precision notebooks systems ship with MS Windows XP SP3 (SP2 for XP 32-Bit), Vista SP2, or Windows 7. These images include the Dell recommended software stack and settings, drivers, and applications which are tested a
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Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2 “How-To” 2.1 Supported Operating Systems The following Microsoft operating systems have been validated for use on Dell Latitude E-Family & Mobile Precision notebook computers: Microsoft Windows XP 32 & 64-Bit Vista 32 & 64-Bit Windows 7 32 & 64-Bit
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Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.2 Latitude E-Family & Mobile Precision New Features & Image Impact Dell Latitude E-Family & Mobile Precision systems feature new hardware technologies which require a new software stack, drivers, and / or applications. These products are not compatible with previous images built or st nd rd installed on none Latitude E-Family, Mobile Precision or previous Dell products. Images between 1 , 2 & 3 generations Latitude E-Fam
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Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.3 Latest Drivers / Applications and Utilities Dell recommends always obtaining the latest and most updated BIOS, drivers, firmware, and applications. Dell validated and tested drivers and applications are located on Dell’s support web site http://support.dell.com/ - Choose drivers and downloads - Enter the Service Tag or select the product model and the model number - Select Operating System (32-Bit or 64-Bit version mu
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Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.4 Installation Sequence The list below is a general overview of drivers and applications that must be installed on Dell Latitude E-Family & Mobile Precision systems in a prescribed order to ensure optimal performance. Actual system configurations may vary 2.4.1 Installation Sequence Overview
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Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.4.2 Installation Sequence & Features at a Glance: 2.4.2.1 BIOS, Drivers and Firmware: - BIOS - Intel Chipset - Helps Windows control system board components and controllers. - Dell Desktop System Software - A compilation of critical Microsoft QFEs updates - Media Memory Card / SmartCard controller - Enables and enhances the Media Memory / SmartCard controller - Intel Storage: st 1. Intel Matrix Storage Manager –
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Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide - USB 3.0 - Touch Screen Digitizer - Webcam driver – XP (32 & 64-Bit) only - Control Vault Firmware Update 2.4.2.2 Applications: st nd - Dell Control Point – DCP, 1 & 2 generations Latitude E-Family & Mobile Precision 1. Control Point System Manager DCP Extended Battery Life – EBL Requires Dell DCP System Manager (for all System Manager release) Requires Security driver (for System Manager version 1.0 & 1
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Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.5 BIOS Dell recommends flashing the latest BIOS available to the system. This is posted on Dell’s driver & downloads support web site (support.dell.com) under the “BIOS” section. Some of the BIOS settings are critical to Operating System performance. These are as follows: Settings System Configuration SATA Operation Disabled: SATA Controllers are hidden ATA, Basic Disk Operation mode, does not require addition
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Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide TPM Security: These options enable and configure the Trusted Platform Module (TPM). If TPM is to be deployed, TPM must be enabled in the BIOS Setup program 1. Security TPM Security TPM Security: Disabled (Default): The BIOS will not turn on the TPM during POST. The TPM will be non-functional and invisible to the Operating System Enabled: The BIOS will turn the TPM during POST so that it can be used by the Ope
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Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6 Recommended Drivers / Applications Installation Order For best results, Dell recommends installing drivers / applications in the following order: 2.6.1 Intel Mobile Chipset - Microsoft Operating Systems might not include the updated Intel Chipset Mobile driver for Dell Latitude E-Family & Mobile Precision notebooks. The Intel Mobile Chipset driver is available on Dell’s driver & downloads support web site (support.
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Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide - Follow these steps to install the IMSM / IRST driver: 1. For Microsoft XP 32 & 64-Bit Operating Systems: Installing the Intel IMSM driver using the Floppy Drive Boot to the Dell Recovery DVD (RDVD) and select the Create RAID driver from the list of items. You will need Floppy Disk Drive and a diskette for this selection. The IMSM / IRST driver must be on the root of the A:\ Note: the latest IMSM / IRST driver can
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Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.5 Graphics: - Under XP 32-Bit only with service packs earlier than Service pack-3 and for Latitude E-Family & st Mobile Precision 1 generation only, the Audio driver must be installed prior to installing the graphics driver. This applies to Intel graphics solution only. Please refer to the section 2.6.5 Audio in this document - Microsoft Operating Systems include the VGA graphics drivers only. Therefore for optimum gra
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Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.6 Audio: - Microsoft Operating Systems do not include the Audio driver recommended by Dell. The IDT 92HDxxx HD Audio driver is available on Dell’s driver & downloads support web site (support.dell.com) under the “Audio” section Note: Under XP 32-Bit only with service packs earlier than Service pack-3 and for Latitude E-Family & st mobile Precision 1 generation only, the Audio driver must be installed prior to instal
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Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide st nd 2.6.9 Dell Control Point – DCP, (applies to 1 & 2 generations Latitude E-Family & Mobile Precision only) 2.6.9.1 Control Point Security Device Driver nd Note: for 2 generation Latitude E-Family & Mobile Precision, the Control Point Security Device driver needs to be applied only if the Control Point Security Manager is used, it is not required for the Dell Data Protection | Access suite. - Microsoft Operatin
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Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide - Refer to Table B1 under Appendix-B for DCP System Manager features - For Extended Battery Life feature (EBL), install the Dell Control Point components offered by Dell in addition to the System Manager Module( version 1.2 & 1.3) o Control Point System Security Manager driver (applies to Control Point System Manager 1.0 and 1.1) o Control Point System Manager XML file (applies to Control Point System Manager 1.0, 1.1, 1.2
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Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide o Ability to create, export, and import user defined usage profiles o System custom configuration o Execute comprehensive diagnostics and troubleshooting o Provides the capability to enable or disable any of the radios on the notebook such as Wi-Fi, Bluetooth GPS, UWB, and mobile broadband - The Control Point Connection Manager Application is available on Dell’s driver & downloads support web site (support.dell.com) unde
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Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide Prerequisites Installer - This installer contains Windows Installer 4.5 and Microsoft .NET Framework 3.5 SP1 - Both of these are required in order for Dell Data Protection | Access to work on Windows XP and Vista Drivers Installer Note: The Dell Data Protection | Access application installer will not install if the DDPA Drivers installer is not on the platform FIRST Middleware Installer - This installer con
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Dell Latitude E-Family & Mobile Precision Reimage “How-To” Guide 2.6.13 Wireless Personal Area Network Adapter (UWB / WPAN) - Microsoft XP 32 & 64-Bit, Vista 32 & 64-Bit, and Win7 32 & 64-Bit Operating Systems do not support the Bluetooth controllers featured on Latitude E-Family & Mobile Precision systems. To obtain Bluetooth or UWB functionality, install the associated Bluetooth or UWB device drivers available on Dell’s driver & downloads support web site (support.dell.com) under the