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Dell™ Latitude™ E6500
Setup and Quick Reference Guide
This guide provides a features overview, specifications, and quick setup,
software, and troubleshooting information for your computer. For more
information about your operating system, devices, and technologies, see
the Dell Technology Guide at support.dell.com.
Model PP30L
www.dell.com | support.dell.com
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Notes, Notices, and Cautions NOTE: A NOTE indicates important information that helps you make better use of your computer. NOTICE: A NOTICE indicates either potential damage to hardware or loss of data and tells you how to avoid the problem. CAUTION: A CAUTION indicates a potential for property damage, personal injury, or death. If you purchased a Dell™ n Series computer, any references in this document to ® ® Microsoft Windows operating systems are not applicable. Macrovision Product Not
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Contents 1 About Your Computer. . . . . . . . . . . . . . . . . 7 Front View . . . . . . . . . . . . . . . . . . . . . . . . . 7 Back View . . . . . . . . . . . . . . . . . . . . . . . . . 9 Battery Removal . . . . . . . . . . . . . . . . . . . . . 10 Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locator. . . . . . . . . . . . . . . . . . . . . 11 2 Setting Up Your Computer . . . . . . . . . . . . 13 Quick Setup . . . . . . . . . . . . . . . . . . . . . . . 13 Connecting to the Internet.
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Error Messages. . . . . . . . . . . . . . . . . . . 35 System Messages. . . . . . . . . . . . . . . . . . 40 Troubleshooting Software and Hardware Problems . . . . . . . . . . . . . . . . . . . . . . 42 Dell Diagnostics. . . . . . . . . . . . . . . . . . . 42 Troubleshooting Tips. . . . . . . . . . . . . . . . . . . 44 Power Problems . . . . . . . . . . . . . . . . . . 44 Memory Problems . . . . . . . . . . . . . . . . . 46 Lockups and Software Problems . . . . . . . . . . 46 Dell Tech
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Product Information . . . . . . . . . . . . . . . . . . . 62 Returning Items for Warranty Repair or Credit . . . . . 62 Before You Call . . . . . . . . . . . . . . . . . . . . . 62 Contacting Dell . . . . . . . . . . . . . . . . . . . . . 65 7 Finding Information . . . . . . . . . . . . . . . . . 67 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Contents 5
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6 Contents
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9 A About Your Computer NOTE: For more information about the features of your computer, see the Dell™ Technology Guide on your computer or at support.dell.com. Front View 1 2 3 4 25 24 5 23 22 6 21 7 8 9 10 11 20 12 13 19 14 18 15 16 17 1 camera and microphone 2 display latch (optional) 3 display 4 keyboard status lights About Your Computer 7
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5 keyboard 6 volume control buttons 7 Dell ControlPoint (DCP) button 8 power button 9 USB connectors (2) 10 audio (line-out) and microphone (line-in) connectors 11 smart card slot 12 IEEE 1394a connector 13 wireless switch and 14 speaker Dell™ Wi-Fi Catcher™ Network Locator button 15 fingerprint reader (optional) 16 media bay 17 PC Card slot 18 contactless smart-card-reader 19 track stick 20 display latch release 21 track stick buttons/touch pad 22 touch pad buttons 23 speaker 24 device
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Back View 1 2 3 4 5 6 14 13 12 11 10 9 8 7 1 SecureDigital (SD) card slot 2 ExpressCard slot 3 air vents 4 video connector 5 USB connector 6 eSATA/USB connector 7 security cable slot 8 AC adapter connector 9 DisplayPort 10 power light/battery light 11 docking alignment mark 12 battery 13 network connector (RJ-45) 14 modem connector (RJ-11) CAUTION: Do not block, push objects into, or allow dust to accumulate in the cooling vents. Do not store your Dell computer in a low-airflow environment,
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computer or cause a fire. The computer turns on the fan when the computer gets hot. Fan noise is normal and does not indicate a problem with the fan or the computer. Battery Removal CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. CAUTION: Before removing or replacing the battery, turn off the computer. Then, disconnect the AC adapter from the electrical outlet and the computer, disconnect the modem from the w
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Wireless Switch and Dell™ Wi-Fi Catcher™ Network Locator wireless switch icon Dell Wi-Fi Catcher Network Locator icon Use the wireless switch to enable or disable wireless network devices and the Wi-Fi Catcher Network Locator to locate networks. For more information about the wireless switch and the Wi-Fi Catcher Network Locator, see the Dell Technology Guide on your computer or at support.dell.com. For information about connecting to the Internet, see "Connecting to the Internet" on page
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12 About Your Computer
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Setting Up Your Computer Quick Setup CAUTION: Before you begin any of the procedures in this section, follow the safety instructions that shipped with your computer. CAUTION: The AC adapter works with electrical outlets worldwide. However, power connectors and power strips vary among countries. Using an incompatible cable or improperly connecting the cable to the power strip or electrical outlet may cause fire or equipment damage. NOTICE: When you disconnect the AC adapter cable from the
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2 Connect the network cable. 3 Connect USB devices, such as a mouse or keyboard. 4 Connect IEEE 1394 devices, such as a DVD player 14 Setting Up Your Computer
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5 Open the computer display and press the power button to turn on the computer. NOTE: It is recommended that you turn on and shut down your computer at least once before you install any cards or connect the computer to a docking device or other external device, such as a printer. 6 Connect to the Internet. See "Connecting to the Internet" on page 16 for more information. 4 5 3 3 2 2 1 1 1 Internet service 2 cable or DSL modem 3 wireless router 4 laptop with wired connection 5 laptop with w
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Connecting to the Internet NOTE: ISPs and ISP offerings vary by country. To connect to the Internet, you need a modem or network connection and an Internet service provider (ISP). If you are using a dial-up connection, connect a telephone line to the modem connector on your computer and to the telephone wall connector before you set up your Internet connection. If you are using a DSL or cable/satellite modem connection, contact your ISP or cellular phone service for setup instructions. Set
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4 Click Next. If you selected Set up my connection manually in step 3, continue to step 5. Otherwise, follow the instructions on the screen to complete the setup. NOTE: If you do not know which type of connection to select, contact your ISP. 5 Click the appropriate option under How do you want to connect to the Internet?, and click Next. 6 Use the setup information provided by your ISP to complete the setup. ® Microsoft Windows Vista 1 Save and close any open files, and exit any open progra
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NOTE: You can transfer information from an old computer to a new computer by directly connecting a serial cable to the input/output (I/O) ports of the two computers. For instructions on setting up a direct cable connection between two computers, see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable Connection Between Two Computers in Windows XP. This information may not be available in certain countries. For transferring information to a new computer, you must r
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6 On the What do you want to transfer? screen, select the items you want to transfer and click Next. After the information has been copied, the Completing the Collection Phase screen appears. 7 Click Finish. To transfer data to the new computer: 1 On the Now go to your old computer screen on the new computer, click Next. 2 On the Where are the files and settings? screen, select the method you chose for transferring your settings and files and click Next. The wizard applies the collected file
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To copy data from the old computer: 1 On the old computer, insert the wizard disk, and click Start→ Run. 2 In the Open field on the Run window, browse to the path for fastwiz (on the appropriate removable media) and click OK. 3 On the Files and Settings Transfer Wizard welcome screen, click Next. 4 On the Which computer is this? screen, click Old Computer→ Next. 5 On the Select a transfer method screen, click the transfer method you prefer. 6 On the What do you want to transfer? screen, select
