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Acer
Aspire X3950/X5950
Service Guide
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates ii
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Copyright Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. iii
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Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its dist
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Conventions The following conventions are used in this manual: SCREEN Denotes actual messages that appear on screen. MESSAGES NOTE Gives additional information related to the current topic. WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. v
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Service Guide Coverage This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your region
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Table of Contents System Tour 1 Features 1 System Components 3 Front Panel 3 Rear Panel 5 Internal Components 6 System LED Indicators 7 System Utilities 9 CMOS Setup Utility 9 Entering CMOS setup 10 Navigating Through the Setup Utility 10 Setup Utility Menus 11 System Disassembly 25 Disassembly Requirements 25 Pre-disassembly Procedure 26 Main Unit Disassembly 27 Removing the Side Panel 29 Removing the Front Bezel 30 Removing the Heatsink Fan Assembly 32 Removing the Processor 34 Re
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USB eModule Error Messages 65 SMBIOS eModule Error Messages 65 CPU eModule Error Messages 65 MPS Table (Multi-processor) eModule Error Messages 65 Beep Codes 66 Index of Symptom-to-FRU Error Message 67 BIOS Recovery 72 Undetermined Problems 74 System Block Diagram and Board Layout 75 System Block Diagram 75 Mainboard Layout 76 FRU (Field Replaceable Unit) List 79 Exploded Diagram 80 X3950 FRU List 82 X5950 FRU List 90 Technical Specifications 93 viii
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Chapter 1 System Tour Features Below is a brief summary of the computer’s many features: NOTE: The features listed in this section is for your reference only. The exact configuration of the system depends on the model purchased. Processor One LGA 1156 socket Intel® Core™ i3-530/540 processor Intel Core i5-650/660/661/670/750 processor Intel Core i7-860/870 processor Intel Pentium G6950 processor Chipset Intel P55 Express chipset Memory subsystem Four DDR3-800/1066/1333 MHz DIM
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I/O ports Front Five USB 2.0 ports Headphone/speaker-out/line-out jack Microphone-in jack 9-in-1 media card reader — CompactFlash® (Type I and II), CF+™ Microdrive, MultiMediaCard (MMC), Reduced-Size MultiMediaCard (RS-MMC), Secure Digital™ (SD) Card, xD-Picture Card™, Memory Stick™, Memory Stick PRO™ Rear PS/2 keyboard port PS/2 mouse port Three audio jacks HDMI port Six USB 2.0 ports Gigabit LAN port VGA/monitor port Operating system and software Operating syste
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System Components This section is a virtual tour of the system’s interior and exterior components. Front Panel X3950 No. Icon Component 1 USB 2.0 ports 2 3 Front I/O cover 4 Microphone-in jack 5 Headphone/Speaker-out/line-out jack 6 CF I/II (CompactFlash Type I/II) slot 7 Media card reader 8 Drive bay door eject button Press to open drive bay door and access the optical drive. 9 Optical drive bay door 10 HDD activity indicator 11 Power button/power indicator Chapter 1 3
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X5950 No. Icon Component 1 USB 2.0 ports 2 3 Front I/O cover 4 Microphone-in jack 5 Headphone/Speaker-out/line-out jack 6 CF I/II (CompactFlash Type I/II) slot 7 Media card reader 8 Drive bay door eject button Press to open drive bay door and access the optical drive. 9 Optical drive bay door 10 HDD activity indicator 11 Power button/power indicator 4 Chapter 1
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Rear Panel No. Icon Component 1 Audio in or side speaker jack 2 Gigabit LAN port (10/100/1000 Mbps) 3 Key hole 4 Lock slot 5 Power connector 6 Power supply (Photo shows PFC power supply) 7 PS2 keyboard port 8 PS2 mouse port HDMI 9 HDMI port 10 VGA/monitor port 11 USB 2.0 ports 12 Microphone/speaker-out/line-in jack 13 Line-out jack 14 Expansion slot (Photo shows graphics card and network card) Chapter 1 5
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Internal Components No. Component 1 Optical drive 2 Memory 3 Expansion cards 4 Mainboard 5 Heatsink fan assembly 6 Power supply 6 Chapter 1
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System LED Indicators This section describes the different system LED indicators. LED indicator Color LED status Description Power Blue On S0/S1 state Blue Blinking S3 state — Off S4/S5 state HDD activity Blue Blinking S0/S1 state LAN activity Blue Blinking S0/S1 state LAN port network Amber On 1000 Mbps link network access speed LED (left) Green On 100 Mbps link network access — Off 10 Mbps link network access LAN port network Green On Active network link connection LED Blinking Ongoing netwo
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8 Chapter 1
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Chapter 2 System Utilities CMOS Setup Utility CMOS setup is a hardware configuration program built into the system ROM, called the complementary metal- oxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions. When changing the system configuration settings When redefining the communication ports to prevent any conflicts When modi
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Entering CMOS setup 1. Turn on the computer and the monitor. If the computer is already turned on, close all open applications, then restart the computer. 2. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the computer. The Setup Main menu will be displayed showing the Setup’s menu bar. Use the left and right arrow keys to move between selections on the menu bar. Navigating Through the Setup Utility Use the following keys to move
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Setup Utility Menus CMOS Setup Utility - Copyright (c) 1985-2010, American Megatrends, Inc. ► Product Information ► PC Health Status ► Standard CMOS Features ► Frequency/Voltage Control ► Advanced BIOS Features ► BIOS Security Features ► Advanced Chipset Features Load Default Settings ► Integrated Peripherals Save & Exit Setup ► Power Management Setup Exit Without Saving :Move Enter:Select +// - :Value F10:Save ESC:Exit F1:General Help F9:Optimized Defaults v02.-
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Product Information The Product Information menu displays basic information about the system. These entries are for your reference only and are not user-configurable. CMOS Setup Utility - Copyright (c) 1985-2010, American Megatrends, Inc. Product Information Help Item Processor Type Intel (R) Core(TM) i5 CPU 650 @ 3.20GHz Processor Speed 3.20GHz 2048MB System Memory Product Name xxxxxxx xxxxxxxxxxxxxxxxxxxxxx System Serial Number xxx-xx System BIOS Version 03/22
