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Acer
Aspire M3910(G)
Service Guide
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the updates made on this service guide. Date Chapter Updates ii
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Copyright Copyright © 2010 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. iii
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Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the programs prove defective following their purchase, the buyer (and not Acer Incorporated, its dist
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Conventions The following conventions are used in this manual: SCREEN Denotes actual messages that appear on screen. MESSAGES NOTE Gives additional information related to the current topic. WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. v
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Service Guide Coverage This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide. In such cases, please contact your region
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Table of Contents System Tour 1 Features 1 Block Diagram 4 System Components 5 Front Panel 5 Rear Panel 6 Hardware Specifications and Configurations 7 Power Management Function(ACPI support function) 10 System Utilities 11 CMOS Setup Utility 11 Entering CMOS setup 12 Navigating Through the Setup Utility 12 Setup Utility Menus 13 System Disassembly 26 Disassembly Requirements 26 Pre-disassembly Procedure 27 Removing the Side Panel 28 Removing the Heat Sink Fan Assembly 29 Removing the
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FRU (Field Replaceable Unit) List 60 Aspire M3910(G) Exploded Diagram(AM350-ASSY) 61 Aspire M3910(G) Exploded Diagram(AM351-ASSY) 62 Aspire M3910(G) FRU List 63 viii
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Chapter 1 System Tour Features Below is a brief summary of the computer’s many feature: NOTE: The features listed in this section is for your reference only. The exact configuration of the system depends on the model purchased. Operating System • Microsoft Windows 7 Home Premium 64-bits • Microsoft Windows 7 Home Basic 64-bits • Microsoft Windows 7 Home Premium 32-bits • Microsoft Windows 7 Home Basic 32-bits • Linpus X-window mode • FreeDos Processor • Socket Type: Intel Socket T LGA 1156 p
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• 1GB to 16GB Max memory support • Design Criteria: • Must meet Intel Lynnfield and Clarkdale Chipset platform design guide Hard disk • Support up to two SATA ports • 3.5", 25.4mm • Capacity and models are listed on AVLC Optical disk • Support two SATA 5.25" standard ODD • Support DVD-ROM, DVD-SuperMulti, BD-combo, BD-rewrite • Maximum ODD depth to 185mm with bezel • Models are listed on AVLC Graphics card • No mechanical retriction to support for double slot, full length graphics cards in the s
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USB ports • Ports Quantity: 12 • 6 back panel ports • On-board: 2 2*5 headers • 4 ports for front daughter board • Connector Pin: standard Intel FPIO pin definition • Data transfer rate support: USB 2.0/1.1 Extension slot • Support one PCIe x 16 slot • Support two PCIe x 1 slots • Support one PCI slot Total I/O ports • 1 PS/2 Keyboard port, • 1 PS/2 Mouse port • 1 D-Sub VGA port • 1 HDMI port • 1 RJ45 LAN port • 6 USB ports • 3 ports Audio jack • One HD headphone output in front bezel • One
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Block Diagram 4 Chapter 1
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System Components This section is a virtual tour of the system’s interior and exterior components. Front Panel 8 1 7 6 2 3 4 5 No. Component 1 USB 2.0 ports 2Acer logo 3 Optical drive button 4 Optical drive button (Removable HDD bay for AM351 bezel) 5 16 in 1 Card Reader 6 Power button 7 Headphone/Speaker-out/line-out jack 8 Microphone-in jack Chapter 1 5
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Rear Panel 1 14 2 13 3 12 4 11 5 10 6 9 7 8 No. Component 1 Power connector 2 PS2 keyboard port 3 HDMI port 4VGA port 5 USB 2.0 ports 6Mic-in 7 Line-out 8 Expansion slot (graphics card and TV tuner card and Mode card) 9 Line-in 10 USB 2.0 ports 11 LAN connector 12 System FAN 13 PS2 mouse port 14 Fan aperture 6 Chapter 1
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Hardware Specifications and Configurations Processor Item Specification Processor Type CPUs which complaint with Intel FSB 800/1066/1333 MHz CPUs Socket Type Intel Socket T LGA 1156 pin Minimum operating speed 0 MHz (If Stop CPU Clock in Sleep State in BIOS Setup is set to Enabled.) BIOS Item Specification BIOS code programer AMI Kernel with Acer skin BIOS version P01-A0 BIOS ROM type SPI ROM BIOS ROM size 2Mb Support protocol SMBIOS(DMI)2.4/DMI2.0 Device Boot Support Support BBS spec 1st priori
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Memory Combinations Slot Memory Total Memory Slot 1 1GB,2GB,4G 1G ~4GB Slot 2 1GB,2GB,4G 1G ~4GB Slot 3 1GB,2GB,4G 1G ~4GB Slot 4 1GB,2GB,4G 1G ~4GB Maximum System Memory Supported 1G~16GB System Memory Item Specification Memory slot number 4 slot Support Memory size per socket 1GB/2GB/4GB Support memory type DDRIII Support memory interface DDRIII 1066/1333 Support memory voltage 1.5V Support memory module package 240-pin DDRIII Support to parity check feature Yes Support to error correction cod
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SATA Interface Item Specification SATA controller PCH: Intel H57 SATA controller resident bus PCI bus Number of SATA channel SATA X 6 Support bootable CD-ROM YES USB Port Item Specification Universal HCI USB 2.0/1.1 USB Class Support legacy keyboard for legacy mode USB Connectors Quantity 6 back real ports 4 top bezel ports 2 H5X2 Hedaer Environmental Requirements Item Specification Temperature Operating +5°C ~ +35°C Non-operating -20 ~ +60°C (Storage package) Humidity Operating 15% to 80% RH No
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Power Management Function(ACPI support function) Device Standby Mode • Independent power management timer for hard disk drive devices(0-15 minutes,time step=1minute). • Hard Disk drive goes into Standby mode(for ATA standard interface). • Disable V-sync to control the VESA DPMS monitor. • Resume method:device activated (keyboard for DOS, keyboard &mouse for Windows. • Resume recovery time 3-5sec Global Standby Mode • Global power management timer(2-120minutes,time step=10minute). • Hard di
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Chapter 2 System Utilities CMOS Setup Utility CMOS setup is a hardware configuration program built into the system ROM, called the complementary metal- oxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions. • When changing the system configuration settings • When redefining the communication ports to prevent any conflicts • When modi
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Entering CMOS setup 1. Turn on the server and the monitor. If the server is already turned on, close all open applications, then restart the server. 2. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the server. The Setup Main menu will be displayed showing the Setup’s menu bar. Use the left and right arrow keys to move between selections on the menu bar. Navigating Through the Setup Utility Use the following keys to move around t
