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Cisco Unified IP Phone 6945 User Guide for
Cisco Unified Communications Manager Express Version 8.8 (SCCP)
First Published: July 22, 201 1
Last Modified: July 22, 201 1
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Cisco Systems, Inc.
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http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 527-0883
Text Part Number: OL-24413-01
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Cisco and the Cisco Logo are trademarks of Cisco Systems, Inc. and/or its af filiates in the U.S. and other countries. A listing of Cisco's trademarks can be found at http:// www .cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company . (1005R) © 201 1 Cisco Systems, Inc. All rights reserved.
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CONTENTS Overview 1 Physical Description of Cisco Unified IP Phone 6945 1 Phone Screen 3 Phone Connections 4 Footstand 5 Higher V iewing Angle 6 Lower V iewing Angle 6 Adjusting the Handset Rest 7 Operating Y our Phone 9 Soft Key Descriptions 10 Access Services 12 Adjust the Display Contrast 12 Adjust the Ring V olume 12 Answer a Call 12 Auto Answer 13 Call History 13 Clear Call History 13 Delete a Call Record From Call History 14 Edit Number From Call History 14 Filter Call History 14 Place a C
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Contents End a Call 19 Establish/End a Conference Call 19 Hold/Resume a Call 19 Forward All Calls 20 Mute a Call 20 Phone Applications 20 Phone Directory 21 Search for and Dial a Contact 21 Search for and Dial a Contact while on a Call 22 Place a Call 22 Place a MeetMe Conference Call 23 Redial a Number 23 Select the Ringtone 23 Set up a Call Back Notification 24 Shared Lines 24 Sign In and Out of a Hunt Group 25 Speed Dial 25 Set up Speed-Dial Buttons 26 Speed-Dial Button 26 T ransfer a Call 26
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CHAPTER 1 Overview This guide provides phone operating instructions and feature descriptions for the Cisco IP Phone multiline model 6945. The Cisco IP Phone 6945 has four lines. • Physical Description of Cisco Unified IP Phone 6945, page 1 Physical Description of Cisco Unified IP Phone 6945 Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) OL-24413-01 1
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Overview Physical Description of Cisco Unified IP Phone 6945 Name Description 1 Handset with indicator Functions as traditional handset and indicates an incoming call (flashing light red) or new voice message (steady red). 2 LCD screen Displays information such as incoming/outgoing call status, directories, line status, phone configuration options, and soft key tabs. Also, shows dedicated phone line labels. 3 Line buttons Depending on configuration, programmable buttons provide access to: • Phon
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Overview Phone Screen Name Description 9 Headset button T oggles headset on and of f. When the headset is on, the button is lit. 10 Speaker button T oggles speaker on and of f. When the speakerphone is on, the button is lit. 1 1 Dial pad Functions as traditional telephone keypad. 12 Mute button T oggles mute on and of f. 13 V olume button Increases or decreases handset, headset, ringer , or speakerphone volume. 14 Messages button Provides access to message (voice mail) system. 15 Application but
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Overview Phone Connections 2 Line text label with icon Displays text label and icon for phone or intercom line, speed-dial numbers, or services, depending on your configuration. 3 Primary line details and other During a call, displays details for the primary line. If not on a call, phone information displays line text label and other information such as placed calls, speed dials, and phone menu listings. 4 Secondary line details and other Displays line label and call details for the secondary li
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Overview Footstand 2 AC-to-DC power supply (optional) 6 Auxiliary port 3 AC power cord (optional) 7 Handset connection 4 Network port (10/100 SW) for connecting 8 Analog headset connection (optional) to the network Footstand If your phone is placed on a table or desk, the footstand can be connected to the back of the phone for a higher or lower viewing angle, depending on your preference. 1 Footstand slots for a higher viewing angle 2 Footstand slots for a lower viewing angle Cisco Unified IP Ph
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Overview Higher Viewing Angle Higher Viewing Angle Lower Viewing Angle Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) 6 OL-24413-01
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Overview Adjusting the Handset Rest Adjusting the Handset Rest Y ou can adjust the handset rest of a wall-mounted phone so that the receiver does not slip out of the cradle. Procedure Step 1 Set the handset aside and pull the square plastic tab from the handset rest. Step 2 Rotate the tab halfway (180 degrees). Step 3 Hold the tab between two fingers, with the small notches (in the corners) facing you. Step 4 Make sure the tab lines up evenly with the slot in the cradle. Step 5 Slide the tab bac
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Overview Adjusting the Handset Rest Cisco Unified IP Phone 6945 User Guide for Cisco Unified Communications Manager Express Version 8.8 (SCCP) 8 OL-24413-01
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CHAPTER 2 Operating Your Phone This section describes how to operate your Cisco IP Phone and includes information on soft keys and phone features. Note In the Cisco Unified Communications Manager Express mode, Cisco IP Phone model 6945 only supports one call per button. It is recommended to configure the dn as dual-line dn and the huntstop channel under the dn. The second channel on the dn can only be used for call transfer or conference. Note Because there are dif ferences in phone and site con
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Operating Your Phone Soft Key Descriptions • Phone Directory , page 21 • Place a Call, page 22 • Place a MeetMe Conference Call, page 23 • Redial a Number , page 23 • Select the Ringtone, page 23 • Set up a Call Back Notification, page 24 • Shared Lines, page 24 • Sign In and Out of a Hunt Group , page 25 • Speed Dial, page 25 • T ransfer a Call, page 26 • V iew Phone Information, page 28 • V oice Messages, page 28 Soft Key Descriptions Y our Cisco IP Phone is equipped with soft keys for call fe
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Operating Your Phone Soft Key Descriptions Soft Key Function Details Provides caller id details. Delete Deletes the selected number . Dial Dials the displayed number . EditDial Selects a number and activates the cursor for editing. EndCall Ends the current call. Exit Exits from the current selection. Fwd all Forwards all calls. Fwd Of f Sets call forwarding of f. Hold Places an active call on hold. Resumes call on hold. Ignore Returns to main screen. Meetme Initiates a Meetme conference. Missed
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Operating Your Phone Access Services Access Services Procedure Step 1 Press the Applications button . Step 2 Select Services . (Use the Navigation bar and button to scroll and select.) Step 3 Highlight the service you want to access. Step 4 Press the Select soft key , or press the Exit soft key to return to the Applications screen. Adjust the Display Contrast The default contrast level setting is 50%. Procedure Step 1 Press the Applications button . Step 2 Select Pr efer ences. (Use the Navigati
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Operating Your Phone Auto Answer Auto Answer Auto Answer prompts your phone to automatically answer incoming calls after one ring. Y our system administrator sets up Auto Answer to work either with your speakerphone or headset. Procedure Step 1 Keep the headset button illuminated when the phone is idle. Otherwise, calls ring normally and you must manually answer them. Step 2 T o keep the headset button illuminated, use a line button or soft keys (instead of the headset button) to go of f-hook an
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Operating Your Phone Delete a Call Record From Call History Delete a Call Record From Call History Procedure Step 1 Press the Applications button . Step 2 Select Call History. (Use the Navigation bar and button to scroll and select.) Step 3 Select All Lines or the line that you want to view . Step 4 Highlight the call you want to delete. Step 5 Press the Del Call soft key . (Y ou may need to press the Mor e soft key first.) Step 6 Press the Delete soft key to delete the call or press the Cancel
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Operating Your Phone Place a Call from Call History Step 5 T o view all calls in the Call History screen, press the All Calls soft key . Step 6 Press the Exit soft key to return to the Call History screen. Place a Call from Call History Procedure Step 1 Press the Applications button . Step 2 Select Call History. (Use the Navigation bar and button to scroll and select.) Step 3 Select All Lines or the line that you want to view . Step 4 From the Call History screen, highlight the call you want to
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Operating Your Phone View Call Record Details View Call Record Details Procedure Step 1 Press the Applications button . Step 2 Select Call History. (Use the Navigation bar and button to scroll and select.) Step 3 Select All Lines or the line that you want to view . Step 4 Select a call record. Step 5 Press the Details soft key . (Y ou may need to press the Mor e soft key first.) Step 6 Press the Back soft key to return to the Call History screen. Call Park Call Park allows you to park (temporari
