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HiPath 2000
HiPath 3000
HiPath 5000
optiPoint 410 economy
optiPoint 410 economy plus
optiPoint 410 standard
Operating Instructions
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Before You Begin Before You Begin These operating instructions describe the optiPoint 410 economy/economy plus/standard telephones on your HiPath 2000 and HiPath 3000 / 5000. They describe all functions you can use from your telephone. You may find that some func- tions you wish to use are not available on your telephone. This may be due to one of the following reasons: • The function has not been configured for your telephone - address any questions to your service personnel. � Your communi
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Before You Begin Marks The device conforms to the EU guideline 1999/5/EG, as attested by the CE mark. This device has been manufactured in accordance with our certified en- vironmental management system (ISO 14001). This process ensures that energy consumption and the use of primary raw materials are kept to a minimum, thus reducing waste production. All electrical and electronic products should be disposed of separately from the municipal waste stream via designated collection facilities ap
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Contents Contents Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Marks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Basic operating instructions . . . . . . . . . . . . . . . . . . . .9 optiPoint 410 economy/economy plus/standard control panel . . . . . . . . 9 How to Use these Operating Instructions. . .
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Contents Using Callback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Storing a Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Answering a Callback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Checking and Canceling a Saved Callback. . . . . . . . . . . . . . . . . . . . 26 Saving Repertory Dialing Numbers on a Key. . . . . . . . . . . . . . . . . . . . . 28 Using Repertory Dialing
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Contents Conducting a Conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 Ending a Conference (Initiator Only) . . . . . . . . . . . . . . . . . . . . . . . . 56 Activating Tone Dialing/DTMF Suffix-Dialing . . . . . . . . . . . . . . . . . . 57 Recording Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Transferring a Call after a Speaker Call (Announcement) in a Group 59 Trunk Flash . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Using Another Telephone Like your Own for an Extended Period of Time (Mobility) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85 Fax Details and Message on Answering Machine . . . . . . . . . . . . . . . . 87 Resetting Services and Functions (System-Wide Cancellation for a Telephone). . . . . . . . . . . . . . . . . . . . . 87 Activating Functions for Another Telephone . . . . . . . . . . . . . . . . . . . . . 88 Using System Functions
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Contents Special Functions in the LAN. . . . . . . . . . . . . . . . . .112 Leaving a Hunt Group/Group Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112 Transferring Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113 Using Night Answer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114 Activating and Deactivating a Ringing Group. . . . . . . . . . . . . . . . . . . . 115 Controlling Relays (Not for HiPath 2000). . . . .
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Basic operating instructions Basic operating instructions 1 optiPoint 410 economy economy plus standard Full-duplex speakerphone feature - - ; Illuminated display - - ; Headset port - ;; 2nd LAN interface - ;; Interface for add-on equipment - - ; Option bays 0 0 2 [1] The name and model of your telephone are printed on the base. optiPoint 410 economy/economy plus/standard control panel Key field – fixed function keys: Program/Service Keypad Redial LEDs Mute or Internal Speaker Display, 2 lines w
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Basic operating instructions Step by Step How to Use these Operating Instruc- tions You will find a graphic representation of the steps in log- ical sequence in the left column. Below is an explana- tion of the symbols: n Lift the handset (off-hook). t Replace the handset (on-hook). s Conduct a call. o Enter a telephone number or code. dd Enter the code. u or v Press volume controls on the telephone. Program/Service Press the key. Speaker Press the illuminated key. Press the flashing key. Start
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Basic operating instructions Step by Step Accessing Functions ... Interactively You can select some functions while the telephone is idle, for example: > Forwarding on : Use < > to scroll to a function and press : to execute it. You can select other functions directly depending on the situation. Example: you call a number, but the line is busy: Callback : Press : to confirm. or > Send message : Use < > to scroll to a function and press : to execute it. ... Via the Program/Service Menu Fir
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Basic operating instructions Functions You Can Use Basic and Enhanced Functions You can use all basic and enhanced communications platform functions that appear interactively on the screen, in the Program/Service menu, and when you press function keys. Additional Team and Executive/Secretary Functions Page 103f. To help working and project groups work together more efficiently, the ser- vice personnel can configure a variety of team functions, depending on your preferences when working in th
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Basic operating instructions Safety Precautions for IP Telephony Different methods can be implemented to protect an IP environment from external attacks (denial of service attacks, viruses, etc.) and call monitor- ing. There are no special procedures for operating this device. Please contact your service personnel to find out more about IP telephony security. 13
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Making Calls – Basic Functions Step by Step Making Calls – Basic Functions Answering Calls Special default ring signaling is set for your telephone: � When you receive an internal call, your telephone rings once every four seconds (single-tone sequence). � When you receive an external call, your telephone rings twice in rapid succession every four seconds (dual-tone sequence). � When you receive a call from the entrance tele- phone, your telephone rings three times in rapid succession ever
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Making Calls – Basic Functions Step by Step u or v Raise or lower the volume. Keep pressing the key until the desired volume is set. Ending the call: Speaker Press the key. The LED goes out. or Release Press the key. Notes on speakerphone mode: � Tell the other party that you are using speakerphone mode. � The speakerphone works bests at a low receiving volume. � The ideal distance between the user and the tele- phone set in speakerphone mode is about 50 cm (approx. 20 inches). Switching to
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Making Calls – Basic Functions Step by Step Open Listening in the Room During a Call You can let other people in the room join in on the call. Let the other party know that you have turned on the speaker. Precondition: You are conducting a call with the hand- set. Activating ring transfer: Speaker Press the key. The LED lights up. Deactivating this function: Speaker Press the key. The LED goes out. 16
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Making Calls – Basic Functions Step by Step Making Calls Off-Hook Dialing n Lift the handset. o Internal calls: Enter the station number. External calls: Enter the external code and the station number. The called party does not answer or is busy: t Replace the handset. On-Hook Dialing o Internal calls: Enter the station number. External calls: Enter the external code and the station number. The other party answers with speaker: n Lift the handset. or On-hook: Use speakerphone mode (not availab
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Making Calls – Basic Functions Step by Step Redialing a Number The last three external telephone numbers dialed are stored automatically. You can redial them simply by pressing a key. The station number appears on your screen for two sec- onds and is then dialed. Redial Press the key once to dial the number last dialed. Press the key twice to dial the next to the last number dialed. Press the key three times to dial the third-to-the-last number dialed. Displaying and dialing saved station num
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Making Calls – Basic Functions Step by Step Turning the Microphone On and Off To prevent the other party from listening in while you consult with someone in your office, you can temporari- ly switch off the handset microphone or the handsfree microphone. You can also switch on the handsfree mi- crophone to answer an announcement via the tele- phone speaker (speaker call, Page 34). Speakerphone mode is not available with optiPoint 410 economy/economy plus. Precondition: You are conducting a c
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Making Calls – Basic Functions Step by Step Calling a Second Party (Consultation Hold) You can call a second party while engaged in a call. The first party is placed on hold. US: Consult? : Confirm. UK: Enquiry? : o Call the second party. Return to the first party: Return to held call? : Confirm. or Quit and return? : or Program/Service q d Press the key. The LED lights up. Enter the code. The LED goes out. Switching to the Party on Hold (Toggle) Toggle/Connect? > : Select and confirm. or